Customer Services Advisor

3 days ago


West Malling, United Kingdom Pearson Whiffin Recruitment Ltd Full time

**Customer Services - Financial Services**

**Kings Hill**

**£21,930**

**9-5 - 35-hour week, some hybrid working available after probation**

**Fantastic benefits**

Rare opportunity to join a successful financial services company in Kings Hill offering full training and development, and a fun, supportive working environment

**Working in a buzzy customer services environment, you will be**:

- Providing exceptional customer service to all customers, taking inbound calls in this busy team
- Building rapport with all customers
- Dealing with all customer correspondence, including complaints and issues
- Making detailed notes and record conversations accurately
- Directing calls appropriately within the organisation

**To be eligible for this fantastic opportunity you will have/be**:

- A strong work ethic
- A team player
- Proactive and hardworking
- A positive can-do attitude
- Previous experience of working in an office based customer services role
- Passionate about customer service
- Analytically minded and inquisitive
- Warm and friendly with the ability to build relationships
- Able to pass a credit check and DBS check

This is a great chance to join a well-respected organisation known for developing and growing their staff.
- This role is being handled by Lisa Belcher, Business Support Consultant for Pearson Whiffin Recruitment._

Not quite the right role but still looking?
- By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far_



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