Customer Service Advisor
4 days ago
We are currently looking for a customer service advisor on a 12 month contract for our client based in Kings hill
As a Customer Service Advisor you will be part of a team that is jointly responsible for ensuring that customer queries are being dealt with promptly and efficiently with KPI's met and a strong focus on first call resolution and excellent customer service.
**The role will involve**:
- Providing excellent customer services.
- Liaising with relevant data providers
**You will be proactive and self-motivated with excellent communication skills both verbal and written. Be committed to progressing your own learning and development. You will also have/be**:
- Previous experience in a customer services environment.
- Competent with Excel, Word & PowerPoint.
- Able to demonstrates excellent customer service and telephone skills.
- Quick and accurate data entry skills.
- Good organisational skills and attention to detail.
- Ability to multi-task, work flexibly and under pressure to meet deadlines and targets.
**They offer**
- 25 days' holiday
- Focus on training and career progression
- Starting salary £22k per annum
- 12 month Fixed Term Contract
The first 3 months of training will be based in their offices in Kings Hill
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