Hub Administrator

5 months ago


StokeonTrent, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

We have an exciting opportunity available within our 0-19 Stoke on Trent Integrated Health Visitor and School Nursing Hub.

Our Hub provides a single point of access for children, young people and families accessing our Health Visiting and School Nursing Teams across the City of Stoke on Trent. This service aims are to process, assess and determine the health needs of children and young people (CYP) to ensure their needs are met with the correct service provision through liaison and multi-agency working.

You would be the first point of contact for clients and professionals into the service. Duties will include making telephone calls, using patient electronic records, liaison with professionals, making and changing appointments.

Answering the telephone as first point of access to the service

Offer a word processing service to other teams within the service

Maintain excellent channels of communication to all team members

Process referrals and determine the appropriate professional to send to following processes and protocols

Maintain an effective office support system

Input into electronic diaries for clinical and non-clinical activities

Take and relay any messages and deal with requests when necessary

Undertake any training and development to fulfil the requirements of the post.

To use electronic patient records RIO to ensure children and young people are on the system, book and change appointments.

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
Supporting your career development and progression

Excellent NHS Pension scheme

Generous maternity, paternity and adoption leave

Options for flexible working

Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave

Extensive Health and Wellbeing support and resources

If you work in our community teams, we pay for your time travelling between patients

Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate

Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates

Salary sacrifice bikes up to £2k

Free car parking at all trust sites

Free flu vaccinations every year

Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

For further information relating this position please refer to the attached job description and person specification.


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