Business Support Officer

6 months ago

Stansted, United Kingdom Home Office Full time

**Details**:
**Reference number**:

- 350942**Salary**:

- £24,800**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- HO - Immigration Enforcement - ICE North East London**Type of role**:

- Operational Delivery**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- StanstedAbout the job

**Job summary**:

- Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on the Immigration Enforcement careers page.**Job description**:
**Do you meet the key eligibility criteria?**

In order to be eligible, you **MUST** meet ALL the following criteria.
- I am a UK National.
- I hold a full manual UK Driving Licence.
- I will be able to provide all the ID documents required to complete my pre-employment screening and security clearance.

As a Business Support Unit Officer you will have the chance to build your skills by taking on a variety of responsibilities. You will need good people and customer service skills as well as excellent teamwork.

We’re looking for someone with the ability to meet deadlines and excellent attention to detail, along with organisational skills and a willingness to learn.

You will form part of the Immigration Enforcement team where you will be supporting Immigration Officers and the management team with their day-to-day operational work.

The Business Support Unit Officer role is a fast-moving, reactive environment, requiring strong organisational skills. We are looking for someone to join us who:

- Is flexible and adapt quickly to change.
- Can work in an organised manner to deliver on time and to a high standard.
- Is able to remain focused on delivery under pressure.
- Is able to build and maintain excellent stakeholder relationships internal/external.
- Can actively seek information from customers to understand their needs.
- Is committed to continuous improvement.
- Has a strong sense of personal ethics and honesty.

**Person specification**:
**Responsibilities**:

- Look after the office vehicle fleet; including maintaining the vehicle logs, mileage details and tracking information, ensuring that weekly and monthly checks are completed.
- Arranging for MOTs, and yearly services.
- Carrying out six monthly Driving license audits.
- Arranging for cleaning office vehicles through contractors.
- Acquiring of uniform / operational kit / stationary, and issue lockers and PSUs to staff.
- Being responsible for orders and returns.
- Arranging for payment of invoices.
- Act as the main point of contact for any accommodation issues, both with internal stakeholders, and the landlord.
- Using Government Procurement Card to assist with the smooth running of the office by assisting with ad-hoc purchases as required.
- Working with Radio Airwaves custodian and Grabba custodian.
- Ensuring building safety and making colleagues aware of issues that are ongoing or works scheduled.
- Taking responsibility as fire marshal, emergency response officer and managing contractors.
- You will be required to complete other activities as part of your daily routines, including providing ad-hoc administrative support to the team managers based at Enterprise House, as and when required.

**Essential Criteria**:

- Good team player with proven administrative support experience.
- Willingness to be flexible and to adapt to new demands in a fast moving environment.
- Organised approach to work: methodical, accurate and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to maintain confidentiality when dealing with sensitive information in line with data protection policies.
- Understanding of basic Microsoft tools including Word / Excel.
- Experience of customer interaction.

Please note: Full UK valid Manual Driving Licence required

**Licences**:

- Full UK valid Manual Driving Licence**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Seeing the Big Picture
- Communicating and Influencing

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

After submission of this first stage, you will be invited to complete the following Civ

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