Reception Supervisor

4 days ago


Glasgow, United Kingdom Garden Inn Glasgow Full time

**Reception Supervisor**:Competitive + benefits

Garden Inn Glasgow, Glasgow G3 8HN

**You**:
You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

**The Role**:
As ‘Reception Supervisor’ you’ll be on the front line, delivering on our mission

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

**What’s in a day’s work?**:

- Supervising, training, coaching
- Delivering top quality Customer service
- First point of contact for our guests
- Work effectively with the team and other departments
- Checking guests in and out, processing payments
- Good knowledge of the hotel facilities and services we offer
- Maximising revenue through upsells and room sales
- Administration and Technology savvy
- Available to work when the team and customer needs you

**Benefits Package**:

- Award winning employer
- Competitive Salary
- Worldwide discounted Hotel rates
- 50% F&B Discount at any UK Valor hotel
- Team member of the month incentive
- Free meals on duty and uniforms provided
- Many Team member celebration events throughout the year
- Incremental holiday allowance based on service
- Apprenticeships available
- Healthcare options
- Pension options

Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 34 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

**Hotel Description**:
With 164 rooms, our stylish riverside hotel is conveniently situated alongside the SSE Hydro Arena, the perfect location for those who enjoy working in the vibrant City of Glasgow.

The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration for up to 100 guests, which our team organise with clockwork precision.

Our guests can stay energised with a visit to our Fitness Centre and enjoy a relaxed meal in our newly refurbished ‘Recess’ restaurant. This contemporary hotel is a great place to work

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please vi



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