Reception Supervisor

7 months ago


Glasgow, United Kingdom Willow Hotel Full time

The main role of the Receptionist Supervisor is to be the first point of contact for guests and visitors alike; whether it be greeting guests at the main entrance or taking telephone calls.
- Polite and courteous
- Ability to work under pressure
- Multitasking
- Experience of working with Microsoft Office Packages (Excel, Word etc)
- Excellent Self-Presentation
- Have the ability to deal with guest queries/complaints in a polite and efficient manner, to ensure any issues are resolved immediately.
- Have the ability to work alone, and as part of a team
- Ability to work weekends and overtime to cover, when necessary.
- Stock management
- Preparing Rotas for all Staff.
- Excellent telephone manner

**Job Types**: Full-time, Permanent

Pay: £11.50-£13.00 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- Customer service: 1 year (required)
- Microsoft Excel: 1 year (required)
- Complaint handling: 1 year (required)
- Reception: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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