Salesforce Solutions Consultant/engagement Lead
3 months ago
We are looking to hire multiple **Salesforce Solutions Consultants** who can help lead our contact center engagements. This position requires the ability to be very consultative and hands on at the same time, and to be comfortable working across multiple technologies.
**Key Responsibilities**:
- Interface with customers to gather detailed solution requirements, develop solution approaches and detailed designs following best practices
- Develop documentation and communicate effectively to help clients and team members clearly understand the details of requirements and appropriate solutions.
- Proactively identify areas of gaps/risks and communicate to PM, Technical lead/Architect and internal stakeholders
- Handle configuration and KT/training activities as needed based on project resource allocations
- Take ownership of engagement success, support the delivery team in ensuring that high quality solutions are delivered on time and on budget that meet or exceed customer expectations.
- Provide mentoring to other team members as needed.
- Ensure client satisfaction and create referenceable customers, expanding our trust and long term relationship with clients.
- Support multiple engagements, effectively managing time based on shifting priorities, ensuring responsiveness to clients and team members
- Support Sales & Account management team with tasks around analysis & estimations, identifying additional project opportunities, etc.
- Actively contribute to broader goals and growth areas for the team
**Required Experience**:
- At least 2 years of experience in software consulting
- Experience with full lifecycle implementations of Salesforce solutions including administration and "low-code" automation development
- Experience communicating and collaborating with business and IT stakeholders, defining business requirements and detailed systeM/Functional design
- Experience with integrations leveraging middleware (tools like Mulesoft preferred)
- Experience with agile development methodologies and scrum practices
**Desired Skills & Competencies**:
- Willingness to work in a customer-centric environment
- Specific experience with Contact centers & Telephony solutions (SCV, Omni Channel, Digital Engagement, Chatbots, etc.) would be a huge benefit
- Two Salesforce certifications, preferably Service Cloud Consultant
- Experience with BI/Analytics solutions
- Thrives in a fast paced environment, organizational skills to effectively manage multiple projects with tight deadlines
- Excellent written and verbal communication skills, including the ability to gather information from a wide variety of sources and formulate effective and engaging content.
- Critical Thinking - Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, reasoning and decison-making to drive business forward.
- Superior presentation and facilitation skills.
- Strong active listening skills to maximize understanding of different customer environments and to quickly establish a strong rapport with others
- Ability to work effectively as a team member, taking direction when necessary
- Ability to complete administrative tasks consistently and on time
-
Salesforce Solutions Lead
2 weeks ago
London, Greater London, United Kingdom CloudCo Solutions Ltd Full timeJob Summary:CloudCo Solutions Ltd is seeking a highly skilled Salesforce Functional Lead to join our team. As a Salesforce Functional Lead, you will be responsible for leading the functional components of our Salesforce solutions, working closely with our clients to understand their business needs and delivering high-quality solutions that meet their...
-
Salesforce Solutions Lead
2 weeks ago
London, Greater London, United Kingdom CloudCo Solutions Ltd Full timeJob Summary:CloudCo Solutions Ltd is seeking a highly skilled Salesforce Functional Lead to join our team. As a Salesforce Functional Lead, you will be responsible for leading the functional components of our Salesforce solutions, working closely with our clients to understand their business needs and delivering high-quality solutions that meet their...
-
Salesforce Account Manager
2 weeks ago
London, Greater London, United Kingdom SalesForce Full timeJob Description**Account Growth Specialist - Salesforce Enterprise**We are seeking a highly skilled and experienced Account Growth Specialist to join our Salesforce Enterprise team. As an Account Growth Specialist, you will be responsible for driving growth and revenue within our existing assigned accounts.Key Responsibilities:Develop Key Customer...
-
Salesforce Account Manager
2 weeks ago
London, Greater London, United Kingdom SalesForce Full timeJob Description**Account Growth Specialist - Salesforce Enterprise**We are seeking a highly skilled and experienced Account Growth Specialist to join our Salesforce Enterprise team. As an Account Growth Specialist, you will be responsible for driving growth and revenue within our existing assigned accounts.Key Responsibilities:Develop Key Customer...
-
Salesforce Solutions Consultant
4 weeks ago
London, Greater London, United Kingdom Steadman Brown Full timeThis is an excellent opportunity to become part of a vibrant and forward-thinking organization.Steadman Brown is a prominent technology solutions provider and a recognized Salesforce Partner, dedicated to offering innovative solutions to our clients. As the company expands its operations, they are in search of a skilled and experienced Salesforce...
-
Salesforce Solutions Consultant
4 weeks ago
London, Greater London, United Kingdom Steadman Brown Full timeThis is an exciting opportunity to become part of a forward-thinking and innovative organization.Steadman Brown is a prominent technology solutions provider and a recognized Salesforce Partner, dedicated to offering state-of-the-art solutions to our clientele. As we broaden our reach, we are in search of a proficient and seasoned Salesforce Consultant to...
-
Salesforce Solutions Consultant
4 weeks ago
London, Greater London, United Kingdom Steadman Brown Full timeThis is an excellent opportunity to become part of a vibrant and forward-thinking organization.Steadman Brown is a prominent technology solutions provider and a reputable Salesforce Partner, dedicated to offering innovative solutions to our clientele. As the company continues to grow, they are in search of a proficient and seasoned Salesforce Consultant to...
-
Salesforce Solutions Consultant
4 weeks ago
London, Greater London, United Kingdom Synapri Full timeSalesforce Functional ConsultantSynapri is currently collaborating with a specialized Salesforce Partner seeking a Full-Time Salesforce Functional Consultant to enhance their rapidly expanding delivery team. This role involves supporting both current and prospective clients with diverse Salesforce initiatives. Below are the key details:Location: Remote with...
-
Lead Salesforce Consultant
4 weeks ago
London, Greater London, United Kingdom The People Network Full timeLead Salesforce Consultant – 6-Month Contract - PAYEThe People Network is seeking a skilled Lead Salesforce Consultant to take on a pivotal role in various projects within a dynamic consultancy environment.In this client-focused position, you will have the opportunity to showcase your expertise across a diverse range of Salesforce initiatives, each with...
-
Salesforce Solutions Consultant
4 weeks ago
London, Greater London, United Kingdom Synapri Full timeSalesforce Functional ConsultantSynapri is currently collaborating with a specialized Salesforce Partner seeking a Full-Time Salesforce Functional Consultant to enhance their rapidly expanding delivery team. This role involves assisting both current and prospective clients with a variety of Salesforce initiatives. Below are the key details:Location: Remote...
-
Salesforce Solutions Consultant
4 weeks ago
London, Greater London, United Kingdom Synapri Full timeSalesforce Functional Consultant OpportunitySynapri is currently collaborating with a specialized Salesforce Partner seeking a dedicated Salesforce Functional Consultant to enhance their expanding delivery team. This role is pivotal in assisting both current and prospective clients with a variety of Salesforce initiatives.Key Details:Location: Remote with...
-
Lead Salesforce Consultant
4 weeks ago
London, Greater London, United Kingdom The People Network Full timeLead Salesforce Consultant – 6-Month Contract - PAYEA prominent global consultancy is seeking a Lead Salesforce Consultant to take a pivotal role in various projects.In this client-focused position, you will showcase your expertise across a diverse array of Salesforce initiatives, each with its own unique challenges and scale.Your daily responsibilities...
-
Lead Salesforce Solutions Architect
4 weeks ago
London, Greater London, United Kingdom The People Network Full time £75,000Position Overview: We are seeking a Lead Salesforce Solutions Architect to enhance our Salesforce Practice within a dynamic consulting environment. This role is pivotal as we expand our project portfolio and require a skilled professional to contribute to various Salesforce initiatives.Key Responsibilities:Engage with senior client stakeholders to facilitate...
-
Lead Salesforce Consultant
2 months ago
London, United Kingdom TECHOHANA Full timeRole: Lead Salesforce ConsultantLocation: United Kingdom - RemoteSalary: Up to £85,000 - DOETechOhana has collaborated with a Summit Salesforce Partner who is looking for an experienced Lead Salesforce Consultant to join their team of highly skilled professionals. Their cutting-edge services provide support to many clients in a range of industries,...
-
Salesforce Solution Consultant
3 months ago
London, United Kingdom BearingPoint UK Full time**Salesforce Solution Consultant - Insurance Sector BearingPoint is one of Europe’s leading independent, partner led technology services and business consulting organisation and a highly regarded strategic partner for our clients. We are actively seeking a Salesforce Consultant to become part of our growing team and help develop the UK’s most amazing...
-
Salesforce Functional Consultant Lead
9 hours ago
London, Greater London, United Kingdom Resource on Demand Full timeLead Salesforce Functional ConsultantOur client, a renowned Salesforce partner, is seeking a seasoned Lead Salesforce Functional Consultant to collaborate with their team.This role is ideal for individuals with experience in the nonprofit sector, particularly in donor management, who are passionate about delivering innovative Salesforce solutions.In return,...
-
Salesforce Functional Consultant Lead
7 hours ago
London, Greater London, United Kingdom Resource on Demand Full timeLead Salesforce Functional ConsultantOur client, a renowned Salesforce partner, is seeking a seasoned Lead Salesforce Functional Consultant to collaborate with their team.This role is ideal for individuals with experience in the nonprofit sector, particularly in donor management, who are passionate about delivering innovative Salesforce solutions.In return,...
-
Salesforce Functional Lead
2 weeks ago
London, Greater London, United Kingdom CloudCo Solutions Ltd Full timeJob Title: Salesforce Functional LeadCompany: CloudCo Solutions LtdJob Type: Full-timeLocation: Remote (Hybrid)About Us: CloudCo Solutions Ltd is a highly successful Consulting Partner in the Salesforce ecosystem, known for its fast-paced, inclusive, and people-first organisation.Job Summary: We are seeking a highly skilled Salesforce Functional Lead to join...
-
Lead Salesforce Consultant
2 weeks ago
London, Greater London, United Kingdom Steadman Brown Full timeJob Summary:We are seeking a highly skilled Salesforce Consultant to join our team at Steadman Brown. As a Lead Salesforce Consultant, you will be responsible for leading the design, implementation, and management of Salesforce solutions across various projects.Key Responsibilities:Project Leadership: Lead complex Salesforce projects from initiation to...
-
Lead Salesforce Consultant
2 weeks ago
London, Greater London, United Kingdom Steadman Brown Full timeJob Summary:We are seeking a highly skilled Salesforce Consultant to join our team at Steadman Brown. As a Lead Salesforce Consultant, you will be responsible for leading the design, implementation, and management of Salesforce solutions across various projects.Key Responsibilities:Project Leadership: Lead complex Salesforce projects from initiation to...