Clerical Administrative Officer

7 months ago


Manchester, United Kingdom The Christie NHS Foundation Trust Full time

An exciting opportunity is now available to work as part of the Central Administrations dynamic and friendly administration team. As a clerical administrative officer, you will ensure that patients coming into the department are dealt with in an efficient, timely and courteous manner. Based in the Health Record Library you will Support the medical /admin teams and patients using the care flow patient administration system.

Based in the health records department stretching over three areas you will receive in and track out patients records using the care flow patient administration system

The role also includes photocopying /scanning and filing of patient records answering phones and dealing with quires from internal and external parties.

Full training and support will be given.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

Meet and greet visitors into The Christie at the Oak Road reception and be welcoming and polite.
- Assist in assessing the patient’s eligibility for NHS treatment and inform the appropriate senior member of staff in order for queries to be investigated.
- Responsible for the retrieval of outside notes and films and reports as requested.
- Undertake general clerical tasks as delegated by the Clinical PAs and Clinical Administrators, to contribute to the smooth running of the team. To work to tight deadlines, reorganising schedules in own workload in order to achieve these deadlines
- Ability to respond positively to frequent interruptions and unplanned changes during the working day
- Input and analysis of relevant patient data on a range of systems and web portals.
- To deal with requests for copy notes from Hospices and other hospitals.
- Use CWP and Careflow to merge duplicate patient records.
- Amend and update the patient administration systems with any notified changes to patient details [ e.g., patient address, death] Regular and routine filing of the case notes in the medical records libraries which house over 150,000 items.
- Maintenance of library, i.e. movement of files to appropriate storage areas and ensuring tidiness of shelving including culling within the local policy.
- Support the administration of case note requests, photocopy case notes prior to dispatching to other hospitals, hospice etc
- To be responsible for updating the hospital case notes tracking system, making sure that the location of case notes is accurately recorded at all times.
- To ensure casenotes are neat and tidy with no loose paperwork. Repairing or splitting untidy or large casenotes.
- Signpost and direct patients to the correct departments for their appointment.
- Use the teletracking system to arrange for porters to transport patients to appointments.
- To contact patients by phone with regard to their appointments and to annotate case notes where necessary.

3 of 7
- Prepare casenotes for outpatient clinics a day in advance and track them to appropriate department.
- Receive skinny notes back from the wards and file all relevant paperwork into patient case notes appropriately
- Retrieve case notes from file that are eligible to be sent to off site storage and ensure they are accurately tracked on Careflow.
- Collate and disseminate all incoming and outgoing correspondence appropriately.
- Support any staff members that come to the library to retrieve notes and guide them to the correct location.
- Responsible for supporting all administration staff with daily tasks particularly during peaks in workload.
- To liaise with other departments/hospitals/any other agency as required ensuring all telephone enquiries are dealt within an efficient and confidential manner.
- General maintenance of individual case notes by filing loose reports, letters, and results into appropriate sections, and separating by sections to create new volumes as appropriate.
- Support in the training of new members of staff within a given area as required.
- To attend team meetings with the team leader.
- To work collaboratively with staff and patients to comply with legislative requirements and best practice in acknowledgement of managing diversity, equal access and equal opportunities.
- To identify perso


  • Clerical Officer

    2 days ago


    Manchester, United Kingdom Brook Street Full time

    Clerical Officer in Manchester City Centre. This is as a Temporary Clerical officer position in Manchester city centre. We are looking for a strong administrator who can take a proactive approach while maintaining department and Government guidelines. Full time 11.33 per hour Monday to Friday

  • Clerical Officer

    6 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    We are looking for dedicated and reliable people to join our team of clerical officers. The work involves clinic preparation to support the clinical teams using our in house systems and general clerical duties such as scanning, filing, and postal duties. Full training will be provided. There are Full Time and Part Time (20 hours) vacancies available, to be...

  • Clerical Officer

    3 days ago


    Manchester, United Kingdom NHS Full time

    Job DescriptionThe role of the Clerical and Data Officer is to provide administrative support to the Central Administration Team at The Christie NHS FT.This exciting opportunity allows you to work in a fast-paced environment, supporting medical staff and patients. You will be responsible for registering and triaging new patients, retrieving outside notes and...

  • Clerical Officer

    4 weeks ago


    Manchester, United Kingdom Brook Street Full time

    Job Description:Brook Street is looking for a reliable and skilled Administration Officer to join our team. In this role, you will be responsible for hosting video link hearings, performing various administrative tasks, and providing general clerical support in a Court environment.Main Tasks:• Strong administration skills with proficiency in Microsoft...

  • Clerical Officer

    2 days ago


    Manchester, United Kingdom Jobwise Ltd Full time

    **Do you LOVE making an impact and being an invaluable part of a team? Are your great in all areas and can turn your hand to anything? If so, this will be the job for you! I am looking to recruit a well-rounded and bubbly Clerical Officer to join theNHS in Blackburn.** **Offering a 3 month contract on site within a friendly and supportive team you will be...

  • Clerical Officer

    7 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    An excellent opportunity is now available to work as part of the Central Administration Team as a clerical administrative officer ensuring that patients coming into the departments are dealt with in an efficient, timely and courteous manner. Supporting the medical staff and using the Care flow patient administration system. Working in a large admin and...

  • Clerical Officer

    7 months ago


    Manchester, United Kingdom The Christie NHS FT Full time

    DUTIES AND RESPONSIBILITIES Responsible for scheduling and booking appointments using the Radiology Information System and distribution of Radiology examination literature to patients, ensuring any previous examinations are retrieved and ready for the radiographers prior to the appointment. Responsible for receiving patients at reception, informing...


  • Manchester, United Kingdom Transformation Unit Full time

    Job DescriptionWe are seeking a Clerical Support Officer to join our Transformation Unit team. The successful candidate will be responsible for providing administrative support to our clinical teams, including handling patient queries, maintaining accurate records, and performing clerical tasks.The ideal candidate will have excellent communication and...

  • Clerical Officer

    7 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    Clerical Officer (Band 3) - 22.5 hrs The Radiology Department at The Christie NHS Foundation Trust are looking to recruit an enthusiastic, self-motivated, and approachable individual to work within our busy, friendly team. The role involves providing reception and other clerical support within a team based in the Department of Radiology, rotating through...

  • Clerical Officer

    6 months ago


    Manchester, United Kingdom The Christie NHS FT Full time

    DUTIES AND RESPONSIBILITIES To be responsible for the clinic preparation for blocks of clinics, ensuring that these clinics are prepared on time for patient attendances To be responsible for ensuring that 100% of all necessary paperwork required for the clinic is achieved Adhere to all written instructions on the clinic outcome forms with regard to...

  • Clerical Officer

    2 days ago


    Manchester, United Kingdom UK Health Security Agency Full time

    We are looking for a Clerical Officer who will undertake specialised clerical duties in the Data-Entry Reporting offices and in a Laboratory environment. Confidentiality, accuracy and attention to detail are essential andperformed to a high level. This is an exciting opportunity to join the largest Virology departments in England. The Virology...

  • Clerical Officer

    7 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    Clerical Officer - 37.5 hours The Radiology Department at The Christie NHS Foundation Trust are looking to recruit an enthusiastic, self-motivated, and approachable individual to work within our busy, friendly team on a 12-month fixed term to cover for maternity leave. The role involves mainly providing reception duties in the CT department and other...


  • Manchester, United Kingdom CV-Library Full time

    Job Summary:This Clerical Services Officer position offers an exciting opportunity to join our team in Manchester and contribute to our administrative functions.About the Role:You will provide high-level administrative support, including coordination of tasks, management of systems, and preparation of reports.Key Responsibilities:Coordinating administrative...

  • Clerical Officer

    7 months ago


    Manchester, United Kingdom The Christie NHS FT Full time

    DUTIES AND RESPONSIBILITIES Responsible for scheduling and booking appointments using the Radiology Information System and distribution of Radiology examination literature to patients, ensuring any previous examinations are retrieved and ready for the radiographers prior to the appointment. Responsible for receiving patients at reception, informing...

  • Clerical Officer

    6 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    Clerical Officer (Band 3) - 30 hrs The Radiology Department at The Christie NHS Foundation Trust are looking to recruit an enthusiastic, self-motivated, and approachable individual to work within our busy, friendly team. The role involves providing reception and other clerical support within a team based in the Department of Radiology, rotating through MR,...


  • Manchester, United Kingdom The Christie NHS FT Full time

    Undertake general clerical tasks as delegated by the Clinical PAs and Clinical Administrators, to contribute to the smooth running of the team. To work to tight deadlines, reorganising schedules in own workload in order to achieve these deadlines Ability to respond positively to frequent interruptions and unplanned changes during the working day Input and...

  • Clerical Officer

    2 days ago


    Manchester, United Kingdom UK Health Security Agency Full time

    We are looking for a Clerical Officer who will undertake specialised clerical duties in the Data-Entry Reporting offices and in a Laboratory environment. Confidentiality, accuracy and attention to detail are essential and performed to a high level. This is an exciting opportunity to join the largest Virology departments in England. The Virology department...

  • Clerical Officer

    7 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    **Clerical Officer - **37.5 hours** The Radiology Department at The Christie NHS Foundation Trust are looking to recruit an enthusiastic, self-motivated, and approachable individual to work within our busy, friendly team on a 12-month fixed term to cover for maternity leave. The role involves mainly providing reception duties in the CT department and other...

  • Clerical Officer

    7 months ago


    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    An exciting opportunity has arisen for a motivated individual to join the Referrals and Bookings Team as a Clerical Administrator to work with the new referrals team and outpatients team in department 22. As a clerical administrator you are responsible for welcoming patients to the department, updating patient details on the system, registering new patients...

  • Clerical Officer

    8 months ago


    Manchester, United Kingdom The Christie NHS FT Full time

    DUTIES AND RESPONSIBILITIES Responsible for registering and triaging new patients to The Christie on the appropriate patient administration system including routine use of case note tracking system Adhere to all written instructions on the proforma with regards to scheduling and booking of appointments Responsible for the retrieval of outside notes and films...