Clerical Officer

3 days ago

Manchester, United Kingdom UK Health Security Agency Full time

We are looking for a Clerical Officer who will undertake specialised clerical duties in the Data-Entry Reporting offices and in a Laboratory environment. Confidentiality, accuracy and attention to detail are essential and
performed to a high level.

This is an exciting opportunity to join the largest Virology departments in England. The Virology department forms part of The Manchester Medical Microbiology Partnership (MMMP), which is a collaboration between Manchester University NHS Foundation Trust (MFT) and UK Health Security Agency (UKHSA). The laboratory therefore provides both a clinical Virology service and a public health Virology service to the North-West of England and beyond.

**Your key responsibilities will include**:

- To follow agreed protocols and policies seeking advice where appropriate from more senior staff
- To contribute to the care, maintenance and security of laboratory premises and equipment
- To demonstrate a positive attitude to the work of the laboratory and other members of the laboratory

team
- To respond to requests for information in a polite, helpful and concise manner
- To maintain confidentiality in line with the Data Protection Act and following Caldecott guidelines
- Job holder is expected to participate in the Saturday morning Rota and expected to participate in

Sunday, Bank Holiday rosters, and “out of hours” service.
- Entry of data to agreed protocol in accordance to MMMP, UKHSA and MFT needs and audit of

data entered into laboratory database.
- Responsible for accessing and handling patient samples and request forms within the confines

of a laboratory environment to enable the accurate input and onward transmission of critically
accurate data in accordance with laboratory standard operating procedures and consistent with
all safety and quality requirements
- Sample receipt and handling of Dried Blood Spot test cards

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
- Sample receipt and handling of Dried Blood Spot test cards
- Labelling of patient samples with laboratory numbers
- Labelling of additional tubes with laboratory numbers in preparation for sample analysis
- Wear required personal protective equipment (PPE) when undertaking clerical duties within a

laboratory environment
- Audit of own work and other by means of a daily checking sheet ensuring all elements of the

data is correct.
- Data entry of chain of custody/evidence forms and signing the accompanying paperwork in

accordance with legal requirements.
- Filing and retrieval of request forms by manual or electronic method as required to support the

laboratory and medical staff.
- Reprinting copies of request forms from the ICE and Dart System when requested by the

Laboratory.
- To be familiar with the use of Microsoft Office for clerical duties, including the use of spreadsheet

for consumables.
- Able to operate the Dart scanning system for manual processing or the exporting of electronic forms from the ICE system etc
- Telephoning of positive and negative results with regards to seasonal pressures, outbreak work

and routine work.
- Receiving of telephone calls for general enquiries to Laboratory and making the decision where

to direct the call to.
- Giving out of authorized results on a daily bases on behalf of Virology, Bacteriology,

Meningococcal Reference Unit and VEU to representative of local, regional and National
organization.
- Directing General Public to where they can access their own results.

**STAGE 1 - APPLICATION & SIFT**:
This should outline how you consider your skills, experience and achievements, provide evidence of your suitability for the role, with particular reference to Essential Criteria.

If you are successful at this stage, you will progress to interview

STAGE 2 - INTERVIEW

Option 3 - External

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

People working with government assets must complete Basic Personnel Security Standard checks

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