Clerical Officer

4 months ago

Manchester, United Kingdom The Christie NHS Foundation Trust Full time

We are looking for dedicated and reliable people to join our team of clerical officers. The work involves clinic preparation to support the clinical teams using our in house systems and general clerical duties such as scanning, filing, and postal duties. Full training will be provided.

There are Full Time and Part Time (20 hours) vacancies available, to be worked Monday to Friday.

**Clinic preparation**:
To be responsible for the clinic preparation for blocks of clinics, ensuring that these clinics are prepared on time for patient attendances.

Ensure accurate input of patient details when entering data onto information databases and Patient Administration System (Careflow),

File all relevant paperwork into patient electronic case notes as appropriate.

Undertake general clerical tasks as delegated by the Clinical PA's and Clinical Administrators, to contribute to the smooth running of the team.

To work on one’s own initiative as well as part of a team.

To gain a good knowledge of Health Records systems and Careflow.

To have the ability to communicate with all medical staff, research nurses, medical secretaries and other hospital departments.

To be aware of the working practices in the various departments throughout the Trust.

To cover during periods of annual leave and sickness for other Clerical Officers whilst maintaining their own role.

Work with managers and administrative staff to review working practices, identify new improved ways of working, find solutions to problems and improve quality and range of services.

To gain a good understanding of the different specialties.

The Christie NHS Foundation Trust is one of the largest cancer treatment centres in Europe, and an international leader in cancer research and development.

You will be working in a supportive and engaged team environment, with a management team who will enable you to broaden your experience and develop a wide range of skills.
All flexible working arrangements will be considered, and applicants are invited to make informal contact should they wish to discuss the role and its remit further.

DUTIES AND RESPONSIBILITIES

To be responsible for the clinic preparation for blocks of clinics, ensuring that these clinics are prepared on time for patient attendances

To be responsible for ensuring that 100% of all necessary paperwork required for the clinic is achieved

Adhere to all written instructions on the clinic outcome forms with regard to completing blood forms. Maintain a master template of bloods required for each clinic

To ensure all paperwork for clinics are in good order.

To support the Medical Secretaries to manage clinic appointments, including amending appointments and making urgent follow-up appointments on Careflow

To complete scanning of documents into patient record as requested

Assist secretarial teams with outgoing correspondence when necessary

Undertake general clerical tasks and support for the Support Manager, Assistant Service Manager and Medical Secretaries and Support Secretaries to contribute to the smooth running of the team

To help cover during exceptionally busy periods, for annual leave and sickness for other Clerical Officers whilst maintaining their own role

To work on ones own initiative as well as part of a team

To have a good knowledge of Health Records systems, CWP and Careflow

To have the ability to communicate with all medical staff, research nurses, medical secretaries and other hospital departments

Contribute to the training of new members of staff as required

Work with managers and administrative staff to review working practices, identify new improved ways of working, find solutions to problems and improve quality and range of services

To have a good understanding of the different specialties and some knowledge of the treatment pathway that the patients follow

To pull patient notes and create new case notes for new patients, when requested

To communicate with all service users with empathy, tact and diplomacy.

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