Customer Service Assistant

2 weeks ago


Cardiff, United Kingdom HireHub Full time

**Customer Service Assistant**

**Full Time**

**Cardiff**

In support of our continued growth, we are pleased to announce that an opening has become available for a Customer Service Assistant (face-to-face) to join our team based in Cardiff.

**About our Customer Service Assistant opening**:
As our Customer Service Assistant, you will play a key role in the way we deliver our customer service. Please note no remote work is available.

**Customer Service Assistant benefits**:

- Access to development opportunities to enhance your career through our coaching and mentorship
- Paid professional membership
- As well as a whole host of other benefits including; weekly team activities, travel opportunities and more

**Key Responsibilities as our Customer Service Assistant**:

- You will be the first point of contact for face-to-face customer queries, handling new customer sign ups. You must be confident delivering on KPIs
- Working closely with the Customer Service Team Manager, you will also improve processes, introduce automation
- Providing our customers with a one-stop service that is able to advise and give informed guidance on a variety of services available and support entire new sales pipeline.

**What we’re looking for in our Customer Service Assistant**:
**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company events
- Referral programme

Schedule:

- Monday to Friday

Application question(s):

- This is a full-time role. Are you able to work full-time hours?

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: LW



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