Customer Service Assistant
2 weeks ago
**Customer Service Assistant**
**Full Time**
**Cardiff**
In support of our continued growth, we are pleased to announce that an opening has become available for a Customer Service Assistant (face-to-face) to join our team based in Cardiff.
**About our Customer Service Assistant opening**:
As our Customer Service Assistant, you will play a key role in the way we deliver our customer service. Please note no remote work is available.
**Customer Service Assistant benefits**:
- Access to development opportunities to enhance your career through our coaching and mentorship
- Paid professional membership
- As well as a whole host of other benefits including; weekly team activities, travel opportunities and more
**Key Responsibilities as our Customer Service Assistant**:
- You will be the first point of contact for face-to-face customer queries, handling new customer sign ups. You must be confident delivering on KPIs
- Working closely with the Customer Service Team Manager, you will also improve processes, introduce automation
- Providing our customers with a one-stop service that is able to advise and give informed guidance on a variety of services available and support entire new sales pipeline.
**What we’re looking for in our Customer Service Assistant**:
**Salary**: £24,000.00-£26,000.00 per year
**Benefits**:
- Company events
- Referral programme
Schedule:
- Monday to Friday
Application question(s):
- This is a full-time role. Are you able to work full-time hours?
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: LW
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