Customer Service and Complaints Assistant

As a Customer Service & Complaints Assistant you will ensure that incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times. Typically you’ll speak to customers over the phone, chat and email, managing and solving general queries and...

As a Customer Service & Complaints Assistant you will ensure that incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times.  Typically you’ll speak to customers over the phone, chat and email, managing and solving general queries and...

As a Customer Service & Complaints Assistant you will ensure that incoming customer queries and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer satisfaction at all times.  Typically you’ll speak to customers over the phone, chat and email, managing and solving general queries and...

We have a fantastic opportunity for a **Complaints Administrator** to join our team in Cardiff. This role will be responsible for managing a busy inbox, administration of spreadsheets, writing responses and raising complaints on the internal system. The role requires liaising with customers, dealerships, Account Managers and third parties as well as...

**Closing date** **23/05/2024** **About Admiral Money and the Complaints Team** Admiral Money is an exciting division of Admiral Group. We have the freedom and innovation of a small start up with the security of a large parent company, Admiral. The journey started when we launched unsecured personal loans in June 2017. We went on to be the first direct...

**Complaints Handler** **Cardiff** **£12.82 per hour** **37.5 hrs per week** **TEM1011** Our client in Cardiff is looking for an experienced Complaints Handler to join their busy team in Cardiff City Centre. **Essential** - At least 1 year of regulated finance experience - Customer advocate with the ability to provide consistent resolutions. -...

Job title : Complaints Handler Salary - £12.65 per hour Location - Cardiff Monday - Friday - Hybrid working Our client is looking for a Complaints Handler to report to the Team Manager in the day-to-day management and resolution of our clients complaints regarding both our loan and cards products. You will have a good knowledge of our historical...

**Feel like being part of** The Customer Care team is responsible for investigating all types of complaints that come into the business. They deal with all customer complaints fairly and in accordance with regulatory guidelines. They make responsible decisions in line with companypolicies and procedures. This role will be **based in our Cardiff office...

Job Title: Customer Service AdvisorContract Type: TemporarySalary: £11.66 per hourWorking Pattern: Full TimeOur client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £11.66.As a Customer Service...

**Customer Service Advisor** We are seeking 3 Customer Service Advisors to work for a growing organisation on a temporary basis. You will provide telephone support to customers who are seeking emergency assistance These are temporary positions starting Monday 23rd January so you must be available immediately for work Your training will be 9-5 Monday to...

**Customer Service Assistant** **Full Time** **Cardiff** In support of our continued growth, we are pleased to announce that an opening has become available for a Customer Service Assistant (face-to-face) to join our team based in Cardiff. **About our Customer Service Assistant opening**: As our Customer Service Assistant, you will play a key role in the...

**Job Title**:Medical Travel Insurance Customer Service Advisor** **Location: Cardiff** **Salary/Hourly Rate: £11.00** **Hours: Monday - Friday hours TBC** **Temporary for 3 months with immediate start** **TEM754** Our client is looking for a Medical Travel Insurance Customer Service Advisor** **to join their busy team in Cardiff. This will be on a...

Location: Cardiff - Sector: Office Support & HR - Job type: Permanent - Salary: £20000.00 - £24000.00 per annum - Contact: Charlotte Singleton - Job ref: BBBH32939_1686582157 - Published: about 6 hours ago - Expiry date: 12 July 2023 **Customer Service Executive** Yolk Recruitment are proud to partnered with a new revolutionary bank in Cardiff that is...

Reed Financial services are pleased to be working with a National and highly recognised Wealth Management firm who value long-term relationships and who are a home for people who care about their future - financially, environmentally, and socially. Thesecore values have enabled us to become a leading FTSE 100 Wealth Management company. We have a rare...

**Description & Requirements** **Be part of something great** Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services...

Location: Cardiff - Sector: Business Support & HR - Job type: Temporary - Salary: £12.00 per hour - Contact: St David Recruitment Services - Contact phone: +442920797920 - Job ref: TEM1414 - Published: about 3 hours ago - Expiry date: 2024-05-11 - Startdate: ASAP **Customer Service Advisor** **Cardiff** **£12.00 per hour** **Monday - Friday, 35 hours per...

Introduction: **Be part of something great** Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability...

**Looking for a new career opportunity?** At Itec our employees have access to several great benefits, including 30 days annual leave, health care scheme, 35 hours working week, discounts for retail and gym membership, bonus scheme, life insurance, employee of the month awards, length of service recognition and much more. **Customer Service Advisor** We...

**Looking for a new career opportunity?** At Itec our employees have access to several great benefits, including 30 days annual leave, health care scheme, 35 hours working week, discounts for retail and gym membership, bonus scheme, life insurance, employee of the month awards, length of service recognition and much more. **Customer Service Advisor** We...

An exciting permanent opportunity to join a leading company based on the outskirts of Cardiff close to Tongwynlais area. If you are organised, customer-focused individual this role could be perfect for you, you will be delivering an exceptional service and maintaining high standards of customer satisfaction. This role is a 8.30am - 5pm position on site based...