Senior Complaints Officer

Senior Complaints Officer We are looking for someone to lead complex and sensitive complaint handling, aligning with the high standards of the Public Services Ombudsman for Wales. You’ll be an advocate for customers, conducting thorough investigations, delivering thoughtful responses, and collaborating across the organisation to secure fair and...

Running a business is hard, we make it easier. We provide an all-in-one business credit card & spend management platform, built for SMEs. Over 200,000 small businesses have spent more than £8 billion on their Capital on Tap Business Credit Cards. **Complaints Officer**: Do you enjoy solving problems for customers? Do you thrive on investigating issues and...

Running a business is hard, we make it easier. We provide an all-in-one business credit card & spend management platform, built for SMEs. Over 200,000 small businesses have spent more than £10 billion on their Capital on Tap Business Credit Cards. **The Role**: Do you enjoy solving problems for customers? Do you thrive on investigating issues and...

**Senior Complaints Handler** A Senior Complaints Handler position has just opened up within an growing award winning fintech company based in South Wales. This exciting fintech company are on a mission to empower and help individuals secure their future by sorting their financials and offering solutions to help with this. You will be joining a very...

We are looking for passionate complaint handlers who want to find fair outcomes for customers to join a motor finance provider in Newport. You will be communicating with the customer and third parties to understand the situation in detail, reviewing facts and evidence, and concluding the outcome in a final letter.  The role is initially full time on...

**This is the job**: Do you have extensive customer service experience but are looking to transfer your skills into a new career? We have an exciting opportunity for a new Customer Complaints Advisor, to join our Driving School department, where you will provide specialist service and take responsibility for the resolution of escalated and complex customer...

Job title : Complaints Handler Salary - £12.65 per hour Location - Cardiff Monday - Friday - Hybrid working Our client is looking for a Complaints Handler to report to the Team Manager in the day-to-day management and resolution of our clients complaints regarding both our loan and cards products. You will have a good knowledge of our historical...

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...

**About The Service** An exciting opportunity has become available within the Council’s Information Governance Team supporting the delivery of the Council’s Information Governance practices and helping us build ready for the next phase of our response to delivering services to the citizens we are here to help. Come and join a growing team and enhance...

Job SummaryWe are seeking a highly skilled Customer Service and Complaints Resolution Specialist to join our team at Future Publishing. As a key member of our customer service team, you will be responsible for ensuring that all customer inquiries and complaints are handled in a timely and professional manner.Key ResponsibilitiesManage and resolve customer...

**Complaint Handler - 12 months FTC** **Cardiff - Hybrid** **£26,500 per annum plus excellent benefits including: Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, plus many more.** **35 hours, working 5 days out of 7, rotating shift patterns between 7am and 11pm Monday - Sunday. We use hybrid working to mix the positives of...

Housing Officer Role SummaryWe are seeking a skilled Housing Officer to join our team at Niyaa People in Cardiff. As a Housing Officer, you will be responsible for managing low levels of Anti-Social Behaviour (ASB) and dealing with Neighbourhood Issues. Your duties will include enforcing tenancy conditions, managing tenancy queries and complaints, and being...

We are currently looking for a Housing Officer to join a Housing Association based in Cardiff on a temporary contract for 3 months. This role is offering great flexbility and hybrid working. Job Title: Housing Officer Location: Cardiff Contract Type: Temporary Salary: £22-£24 p/h Housing Office responsibilities: Be a visible presence on...

Llais is a new national, independent body set up by the Welsh Government to give the people of Wales a voice in their health and social care services. Our role is to engage with and listen to the patients and public of Wales. We do this by reaching out to people in their local communities, hearing their views and understanding their experiences of health and...

Llais is a new national, independent body set up by the Welsh Government to give the people of Wales a voice in their health and social care services. Our role is to engage with and listen to the patients and public of Wales. We do this by reaching out to people in their local communities, hearing their views and understanding their experiences of health and...

We are currently looking for a Housing Officer to join a Housing Association based in Cardiff on a temporary contract for 3 months. This role is offering great flexbility and hybrid working. Job Title: Housing OfficerLocation: CardiffContract Type: TemporarySalary: £22-£24 p/h Housing Office responsibilities: Be a visible presence on specialist housing...

**About the Service** The Revenues Section are responsible for the administration and collection of Council Tax, Non-Domestic Rates and Accounts Receivable within Cardiff which help financially support vital Council services and facilities. The total value of these being in excess of £700 million per annum. We are continually striving to ensure staff are...

Running a business is hard, we make it easier. We provide an all-in-one business credit card & spend management platform, built for SMEs. Over 200,000 small businesses have spent more than £8 billion on their Capital on Tap Business Credit Cards. **Collections at Capital on Tap** **What you'll be doing**: - Reach out to customers ahead of time to help...

Running a business is hard, we make it easier. We provide an all-in-one business credit card & spend management platform, built for SMEs. Over 200,000 small businesses have spent more than £10 billion on their Capital on Tap Business Credit Cards. **Collections at Capital on Tap** **What you'll be doing**: - Reach out to customers ahead of time to help...

Royal College of Nursing Job Opportunity **Job Title:** Senior Assets Officer **Job Summary:** We are seeking a highly skilled and experienced Senior Assets Officer to join our team at RCN Wales HQ in Cardiff. As a Senior Assets Officer, you will play a key role in supporting our members and shaping the health policies of the future. **Key...