Customer Service Advisor

1 month ago


Cardiff, Cardiff, United Kingdom Godwin Recruitment Full time

Brand-new customer care opportunities

Monday - Friday, 9am - 5pm.

Easily accessible city centre location

Excellent benefits and small friendly team working environment

Due to office relocation, a leading supplier of healthcare products is recruiting for customer service advisors to assist in the daily operations of a regional dispensing centre, providing the highest standards of service to patients and healthcare professionals.

Key Responsibilities will include -

  • The role of customer service advisor will work as part of a small, friendly team; you will handle customer enquiries and orders by phone, email and in person; building rapport with both new and regular customers, as well as efficiently supporting community-based nurses.
  • Regular liaison with healthcare professionals regarding patient records and orders.
  • Accurately input and process orders, paying close attention to product codes and quantities.
  • Update patient files and databases - always maintaining patient confidentiality.
  • Booking of appointments and delivery dates on behalf of patients and nurses.
  • Handling queries through to satisfactory conclusion.
  • Ensure sufficient stock levels are maintained within the branch.

Skills & Experience Required -

  • You will have recent customer care experience and be skilled in handling enquiries through to completion.
  • You will demonstrate excellent communication skills, both verbal and written.
  • You will take pride in building effective working relationships with the team in which you work, as well as providing the very best customer care.
  • You will be joining a friendly, supportive team environment where both team and individual tasks will be part of your daily responsibilities A can do attitude is essential, as well as a well organised, tidy, and methodical approach to work.
  • You will demonstrate efficient administration skills and follow strict operational guidelines.
  • Efficient keyboard and Microsoft Office skills are essential, as well as the ability to work with great attention to detail.
  • Healthcare sector experience would be an advantage, although not essential.

To be considered for the opportunity of customer service advisor, please send your CV Application for consideration. If you would like further details before applying, please call us.

Thank you for your interest. We will assess your application and we will contact you if we are able to progress with considering you for the vacancy. Please note that due to the high number of applications we can receive, we are not always able to respond to each applicant individually.

Please be assured, in line with GDPR guidelines - We will only store your data once we have spoken with you and the data that we hold can be viewed, amended, or deleted at any time upon your request.


  • Customer Advisor

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Berry Recruitment Full time

    Customer Advisor - Part Time - Saturdays Only Berry Recruitment is out looking for a well presented and confident Customer Advisor. This position it's Saturdays only ,no other days, and it will be office based. Pay 12 per hour. Location - Cardiff.Working pattern - Saturday 9am until 5:30pm. Contract until the 31st of October 2024. Key Responsibilities: Your...


  • Cardiff, Cardiff, United Kingdom Service Care Legal Full time

    Lawyer- Commercial ServicesThe West Yorkshire combined authority is seeking a Lawyer specialising in Commercial Services to join their Legal, Governance & Compliance Team. This is an exciting opportunity to be a part of the team that will shape the West Yorkshire region. It is a permanent position which will be looking for someone from mid to end of April,...

  • Parts Advisor

    4 days ago


    Cardiff, Cardiff, United Kingdom Auto Skills UK Full time

    PARTS ADVISORBasic Salary and OTE- £24,000 + Working Hours - Monday to Friday 8am to 5pm (No Weekends) Location - Birmingham A main dealership is seeking an experienced Parts Advisor to join their team. Ideally you will have experience within the automotive industry and have great working attitude. As Parts Advisor you will need to be target driven,...

  • Parts Advisor

    5 days ago


    Cardiff, Cardiff, United Kingdom Auto Skills UK Full time

    PARTS ADVISORBasic Salary - £25,500 + Bonuses Working Hours - Monday to Friday 8am - 6pm & 1 in 2 Saturdays 8am -12am Location - Swindon A main dealership is seeking an experienced Parts Advisor to join their team. Ideally you will have experience within the automotive industry and have great working attitude. As Parts Advisor you will need to be target...

  • Parts Advisor in City

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Auto Skills UK Full time

    PARTS ADVISORBasic Salary - £27,000OTE - £30,000Location - Cardiff A main dealership is seeking an experienced Parts Advisor to join their team. Ideally you will have experience within the automotive industry and have great working attitude. As Parts Advisor you will need to be target driven, comfortable selling with quality customer service skills. ...


  • Cardiff, Cardiff, United Kingdom NHS Wales - Cardiff and Vale University Health Board Full time

    This post is fixed term for 18 months to meet the needs of the service. We have an exciting opportunity for an enthusiastic, conscientious person interested in gaining experience in our fast-paced People Services Team as an Assistant People Services Advisor, based at Woodland House, Llanishen. This is an opportunity to develop your skills, gain...


  • Cardiff, Cardiff, United Kingdom Admiral Full time

    You'll be talking to our customers on the phone every day, focusing on exceptional customer service. As a regulated company, you'll also have some compliance standards to uphold. Don't worry if you're not experienced in insurance, we'll provide you with all the right training and tools to deliver great service confidently in no time. What we expect from...


  • Cardiff, Cardiff, United Kingdom Lucy Walker Recruitment Full time

    We are working with a fantastic national organisation who are seeking to recruit x 3 experienced Customer Relations Adviser's to join their team on a permanent basis. Working on a hybrid model Monday-Friday, the successful candidates will be joining an established and supportive team where you will provide support and guidance to their customers and clients....


  • Cardiff, Cardiff, United Kingdom Blue Arrow Full time

    Our client are the leading developer and operator of low-carbon electricity in the UK and Ireland.They are looking for Customer Advisors to join their team in Cardiff, Reading or Perth.It's a great opportunity to build a rewarding career, and a way to help build a world that's cleaner, greener, and fairer for all.Sales Support AdvisorCardiff CF23, Reading...

  • HSE Advisor in City

    7 days ago


    Cardiff, Cardiff, United Kingdom Integrate Engineering Resources Full time

    Position: HSE Advisor Location: Cardiff PAYE Direct Rate: 45,000 per annum + Overtime, Car, Expenses Hours: 10hrs/day, Mon-Fri + Weekend O/T Contract: Permanent The Role: Integrate Engineering Resources are currently recruiting for an HSE Advisor on behalf of our client, a market leading in the heavy industrial operations and maintenance sectors. The role...

  • HR Advisor in Cardiff

    1 month ago


    Cardiff, Cardiff, United Kingdom Cardiff University Full time

    The College of Biomedical and Life Sciences are looking to appoint a HR Advisor to work as part of a team to deliver and contribute to the provision of a customer-focused, professional Human Resources service. As an HR Advisor you will provide day-to-day generalist advice and support across the full employee life cycle to employees and managers within the...

  • Complaints Officer

    1 day ago


    Cardiff, Cardiff, United Kingdom Service Care Solutions Full time

    Job Title: Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type: 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date:ASAP Job role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and...


  • Cardiff, Cardiff, United Kingdom PUIG Full time

    About..."Beauty can be many things to many people. Our job is to inspire people to be themselves." Ben Gorham, Founder of Byredo.The European luxury brand BYREDO was founded in Stockholm in 2006, with an ambition to translate memories and emotions into products and experiences.BYREDO creates and develops a range of products such as fragrance and make-up but...


  • Cardiff, Cardiff, United Kingdom PUIG, S.L. Full time

    About..."Beauty can be many things to many people. Our job is to inspire people to be themselves." Ben Gorham, Founder of Byredo. The European luxury brand BYREDO was founded in Stockholm in 2006, with an ambition to translate memories and emotions into products and experiences. BYREDO creates and develops a range of products such as fragrance and make-up...


  • Cardiff, Cardiff, United Kingdom Randstad Perm Professionals Full time

    A leading Welsh public sector organisation is looking for an experienced People Services Senior Advisor to join their team.The ideal candidate will be able to enhance the people proposition by ensuring top HR operating standards, be first line support for advice to managers, support the full employee life cycle and add value to attracting new talent.Roles &...

  • Service Colleague

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Asda Full time

    Service Colleague - Cardiff Job TitleService ColleagueLocationPentwynEmployment TypeFull timeContract TypePermanentHours per Week22SalaryCompetitive salaryCategoryRetail Hourly Colleagues, Sales StaffClosing Date6 May 2024Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're...


  • Cardiff, Cardiff, United Kingdom Employment Solutions Ltd Full time

    As a CNC Service Engineer specialising in electrical systems, you will be instrumental in ensuring the optimal functioning of our diverse range of Machine Tool products. Your role involves servicing, diagnosing faults, and providing exemplary customer service, contributing to high satisfaction levels and business success. Who Would Suit This Job: This...


  • Cardiff, Cardiff, United Kingdom CDM Recruitment Full time

    Forklift Field Service Engineer Derby Full-time, Permanent 34,000 per annum + Vehicle + Overtime + Call-Out + Commission. Door to door. Are you an experienced engineer with a background in forklift trucks, agricultural equipment, construction plant, military equipment, or motor vehicles? Are you looking for a challenging yet rewarding role that offers...


  • Cardiff, Cardiff, United Kingdom Danaher Corporation Full time

    In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we're located. Creating...


  • Cardiff, Cardiff, United Kingdom Proactive Appointments Full time

    Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and...