Brcgs Academy Administrator

5 months ago

London, United Kingdom LGC Assure Full time

**Company Description**
LGC ASSURE is a business unit within LGC Group, bound together by the core purpose of “Science for a Safer World”. Our mission within LGC Assure is to provide intelligent assurance for our customers and their supply network, primarily in the global food and beverage sector. We achieve this through three primary product and service offerings: certification and standards, digital and data, and testing and science-based services.

Our core products in the food and beverage sector comprise:
**BRCGS**: Protecting brands with globally recognised supply chain assurance solutions, based in London - UK and Milton - Canada.

**INFORMED**: Delivering quality assurance through globally trusted testing and certification programs for banned substances, based in Cambridge - UK and Lexington - US.

**Safefood360**: A leading software provider covering all aspects of compliance, delivered by a team of experienced food industry experts based in Dublin - Ireland.

The role of the Academy Administrator is to run the day-to-day administration of the BRCGS Academy by supporting with a series of administrative tasks as well as ensuring excellent customer support is provided.

The role also includes use of the Customer Relationship Management systems. This includes, but is not limited to, the management of course and programme enrolments, course and programme completions, exam administration, invoicing, updating customer training records and the creation of training courses in the LMS.

The role includes working with and supporting all members of the Academy under the direction of the BRCGS Academy Training Manager to support the strategic aims of the department and wider business.

This is a hybrid role, travel may be required.

**Key Responsibilities**
- Monitor the Academy inboxes to provide 1st line support to our customers.
- Support the Training Manager with both in-house and public schedule.
- Support the Training Manager with the set up, monitor and report of all academy courses on BRCGS Educate.
- Support approved training partners and delegates with queries regarding the Learning Management System.
- Manage and support the grading of assignments in the Learning Management System.
- Develop customer relations and assess possible areas of improvement.
- Handle incoming phone enquiries.
- Support the Training Manager and wider Academy team with customer orders and Purchase requisitions as required.
- Support the Training Manager with ATP/Consultant Scheme Applications
- Support the wider academy with the Jira ticketing system for the LMS.
- Ensure procedures and documentation related to the department are kept up to date and relevant by monitoring Academy’s quality index.
- Assist with compliance checks for approved training partners and training as and when required.
- Assist the wider Academy team as required.

**Qualifications**
- Able to demonstrate excellent IT skills - experience of Microsoft PowerPoint, Word, Excel, Adobe, and Outlook essential.
- Able to demonstrate excellent organisation, administration, and time management skills.
- Highly accurate with close attention to detail
- Able to work within tight deadlines and manage own time/workload appropriately.
- Able to demonstrate experience of working with a varied and changeable workload.
- Adaptable and flexible, showing willingness to learn.
- Able to demonstrate a confident and proactive approach to work.
- A trusted and pro-active team player, supporting team colleagues in driving a culture of continuous improvement.
- Experience in administration support desirable
- Able to demonstrate knowledge or experience of working with LXP’s, LMS and other relevant learning solutions (desirable not essential)
- Able to demonstrate knowledge of a 2nd language, preferably Spanish (desirable not essential)

**Additional Information**
The BRCGS Academy Administrator will be able to demonstrate the following behaviours in line with LGC’s Core Values:

- ** Passion**: Pride in our achievements engenders passion for our work and it translates into our ambition to make the world a safer place.
- ** Curiosity**: We constantly look forward to what's next: our curiosity for today's discoveries makes tomorrow's innovations possible.
- ** Integrity**: A commitment to high ethical standards has been at the heart of LGC since we started testing the integrity of products in 1842.
- ** Brilliance**: We strive to be the very best in everything we say and do. We exceed customers' expectations through innovation and pioneering science.
- ** Respect**: We respect gender, age, nationality, religion and individuality - our diversity is our strength.

  • Academy Administrator

    2 weeks ago

    London, Greater London, United Kingdom MSX International Full time

    About the RoleThe Academy Administrator will provide exceptional support to the IVECO Academy team in Winsford, delivering a great front of house experience for all delegates attending the Academy.Key ResponsibilitiesDevelop training schedules for all technical and non-technical training, ensuring that the right courses are scheduled to meet the network...

  • Administrative Assistant

    4 months ago

    London, United Kingdom Trinity Academy Full time

    **Admin Assistant (Spanish speaking)** **THE ROLE** This is a superb and exciting opportunity for an ambitious, enthusiastic and resilient Administrative Assistant to join the office team to provide comprehensive administrative support to the school with the main focus in providing support with attendance management. A fluent Spanish speaker will be...

  • Academy Administrator

    5 months ago

    London, United Kingdom David Ross Education Trust Full time

    **Bobby Moore Academy is looking to recruit **an inspirational Academy Administrator to join our Team.** Bobby Moore Academy is an all through school, providing a world-class education for the children of east London. A school characterised by ambition and drive it is transformational in its impact on their life chances and we all as a community stand firm...

  • Administrative Assistant

    4 months ago

    London, United Kingdom Trinity Academy Full time

    **THE ROLE** This is a superb and exciting opportunity for an ambitious, enthusiastic and resilient Administrative Assistant to join the office team to provide comprehensive administrative support to the school with the main focus in providing support with attendance management. A fluent Spanish speaker will be preferred. **WHO WE ARE** Trinity Academy,...

  • Academy Safeguarding Specialist

    4 weeks ago

    London, Greater London, United Kingdom FASHION RETAIL ACADEMY Full time

    About the RoleWe are seeking a highly skilled and compassionate Safeguarding Officer to join our dedicated Student Services Team at the Fashion Retail Academy. As a key member of our team, you will play a vital role in supporting the safeguarding and wellbeing of our students.Key ResponsibilitiesAct as a designated safeguarding lead, providing front-line...

  • Academy Safeguarding Specialist

    4 weeks ago

    London, Greater London, United Kingdom FASHION RETAIL ACADEMY Full time

    About the RoleWe are seeking a highly skilled and compassionate Safeguarding Officer to join our dedicated Student Services Team at the Fashion Retail Academy. As a key member of our team, you will play a vital role in supporting the safeguarding and wellbeing of our students.Key ResponsibilitiesAct as a designated safeguarding lead, providing front-line...

  • Academy Administrator Apprentice

    5 months ago

    London, United Kingdom Catalyst Housing Association Full time

    **Salary**: London Living Wage **Location**: South East London **Weekly Hours**: Monday - Friday, 09:00 - 17:00 **What we’re looking for**: - Are you passionate about learning and want to deliver great results for our internal and external customers? - Do you like working in an agile environment, under pressure and to tight deadlines. - Do you have...

  • Administrative Assistant

    2 weeks ago

    London, Greater London, United Kingdom MSX International Full time

    Job Title: Administrative Assistant - Academy SupportAbout the Role:The MSX International team is seeking an experienced Administrative Assistant to support the IVECO Academy team in Winsford. As an Administrative Assistant - Academy Support, you will be responsible for delivering a great front of house experience for all delegates attending the Academy.Key...

  • Academy Administrator Apprentice

    5 months ago

    London, United Kingdom Peabody Full time

    **What we’re looking for**: - Are you passionate about learning and want to deliver great results for our internal and external customers? - Do you like working in an agile environment, under pressure and to tight deadlines. - Do you have strong working knowledge of GDPR requirements, ensuring compliance and safeguarding sensitive information with...

  • Administrative Support Professional

    2 weeks ago

    London, Greater London, United Kingdom Ark Victoria Academy Full time

    A dynamic opportunity has arisen for an exceptional Administrative Support Professional to join Ark Victoria Academy as part of its transformational improvement journey.As the first point of contact for the academy, you will be the face of the school, providing a warm and welcoming experience for students, parents, and visitors. Your role will involve...

  • Administrative Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom Ark Victoria Academy Full time

    Administrative Operations ManagerThis is an exciting opportunity for a dynamic and solution-focused individual to join Ark Evelyn Grace Academy as an Administrative Operations Manager. The successful candidate will lead and be central to the Academy's administrative operations, ensuring the office runs smoothly each day.Key Responsibilities:Coordinating...

  • Classroom Supervisor and Administrator

    2 weeks ago

    London, Greater London, United Kingdom Ark Victoria Academy Full time

    As a key member of the Ark Victoria Academy team, the Classroom Supervisor and Administrator will play a vital role in supporting the learning environment of our Sixth Form students.Key Responsibilities:Supervise whole classes during the short-term absence of teachers, providing clear instructions and ensuring good order is maintained.Report back to the...

  • Administrative Coordinator

    6 days ago

    London, Greater London, United Kingdom London Business Training Academy Full time

    About the Role:The London Business Training Academy is seeking a highly organized and proactive Arabic-speaking Administrative Assistant to provide exceptional support to our team. As a key member of our administrative team, you will be responsible for a variety of tasks, including managing schedules, coordinating meetings, and handling correspondence in...

  • Marketing and Business Support Administrator

    2 months ago

    London, Greater London, United Kingdom Ark Victoria Academy Full time

    Job Title: Business Support Officer – Marketing & AdminReports to: School Business Manager / PA to the Vice Principal – Business & CommunityContract: Permanent, all year roundHours: Full time/Part time available/hours to be negotiatedAs a key member of the Business Support Team at Ark Victoria Academy, you will provide comprehensive support to the school...

  • Marketing and Business Support Administrator

    2 months ago

    London, Greater London, United Kingdom Ark Victoria Academy Full time

    Job Title: Business Support Officer – Marketing & AdminReports to: School Business Manager / PA to the Vice Principal – Business & CommunityContract: Permanent, all year roundHours: Full time/Part time available/hours to be negotiatedAs a key member of the Business Support Team at Ark Victoria Academy, you will provide comprehensive support to the school...

  • Administrative Officer

    3 weeks ago

    London, Greater London, United Kingdom Ark Victoria Academy Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Officer. The successful candidate will be responsible for administering all aspects of public examination and certification processes, ensuring that examination board procedures are followed throughout these processes.The ideal candidate will...

  • Administrative Officer

    3 weeks ago

    London, Greater London, United Kingdom Ark Victoria Academy Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Officer. The successful candidate will be responsible for administering all aspects of public examination and certification processes, ensuring that examination board procedures are followed throughout these processes.The ideal candidate will...

  • Academy Safeguarding Liaison

    3 weeks ago

    London, Greater London, United Kingdom FASHION RETAIL ACADEMY Full time

    Safeguarding Officer RoleWe are seeking a dedicated and compassionate Safeguarding Officer to join our Student Services Team at the Fashion Retail Academy.The successful candidate will provide front-line support and guidance to students, acting as a designated safeguarding lead and championing their wellbeing and success.Key Responsibilities:Provide...

  • Academy Safeguarding Liaison

    3 weeks ago

    London, Greater London, United Kingdom FASHION RETAIL ACADEMY Full time

    Safeguarding Officer RoleWe are seeking a dedicated and compassionate Safeguarding Officer to join our Student Services Team at the Fashion Retail Academy.The successful candidate will provide front-line support and guidance to students, acting as a designated safeguarding lead and championing their wellbeing and success.Key Responsibilities:Provide...

  • Administrative Assistant to Principal

    3 weeks ago

    London, Greater London, United Kingdom Harris Academy Chobham Full time

    About the RoleWe are seeking an exceptional Administrative Assistant to provide high-level administrative support to our Principal. The successful candidate will be responsible for managing the Principal's diary, coordinating meetings, and ensuring the smooth operation of the academy's administrative systems.This is an exciting opportunity for a highly...