Academy Administrator
2 weeks ago
About the Role
The Academy Administrator will provide exceptional support to the IVECO Academy team in Winsford, delivering a great front of house experience for all delegates attending the Academy.
Key Responsibilities
- Develop training schedules for all technical and non-technical training, ensuring that the right courses are scheduled to meet the network training requirements in collaboration with Iveco and Training Teams.
- Manage the IVECO Learning Management System (LMS), including adding and updating training schedules, ensuring digital content is correctly uploaded and working, managing course cancellations and delegate attendance, and setting up delegates within the LMS.
- Provide first-line support to manage training enquiries from the IVECO network via phone and email.
- Work with the IVECO Academy team to ensure high levels of network engagement and progress to required qualification levels.
- Manage social media activity on behalf of the IVECO Academy.
- Manage all reporting requirements using the LMS as the base data and presenting this in appropriate formats using Excel analytics.
- Provide excellent administration support for key areas, including training invoicing, external certificating bodies, and academy operations.
- Develop supplier relationships, working with key suppliers of the IVECO Academy to ensure service delivery.
About You
We are looking for an experienced Academy Administrator with excellent problem-solving and organizing skills, great communication skills, and a customer-focused approach.
What's in it for you?
At MSX, our employees are the force behind our success. We offer flexible working methods, a Disability Confident Committed organisation, and a diverse workforce.
Benefits
- Up to £35,000 per year (depending on experience)
- 25-days annual leave per year
- Company contributory pension plan
- Cashback Health Care Scheme
- Life Assurance
- Exclusive discounts on everyday purchases and car purchases
Working Pattern and Location
The role is office-based in Winsford, with a 40-hour working week, Monday to Friday, and a permanent contract.
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