Team Executive Assistant

2 weeks ago

London, United Kingdom Gentrack Full time

**The Company**

Gentrack is a publicly listed software company and provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world’s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences and secure profits. Together, we are renewing utilities.

**Our Values and Culture**

Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet’s most precious resources, energy and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other.

Our core values are**:Respect for the planet; Respect for our customers and Respect for each other.**

We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and the planet. Gentrackers continuously look for a better way and drive quality into everything they do.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a people centric business.

**The Opportunity**

The Executive Assistant role will be working autonomously to provide support and assistance to the Executive Leadership Team (ELT) members as confirmed. The incumbent will be the point person for alleviating any administrative and some operational burden to allow the Executive Leadership Team to focus on the strategic elements of the business. The role demands absolute discretion, high attention to detail and an understanding of the professionalism to always maintain confidentiality.

**The Specifics**
- Manage and Coordinate ELT members diaries - engaging directly with each member to understand priorities and approaches.
- Travel management for nominated members of the ELT - always taking a proactive approach.
- Undertake and complete executive expenses.
- Taking direction from the Senior Executive Assistant to support in the organisation of investor meetings and roadshows and Board engagement if time zone critical and dependent.
- Support the Senior Executive Assistant in board related matters and matters related to the CEO office as directed by the Senior Executive Assistant.
- Support the ELT in key customer activities i.e., content for customer packs and coordinate their SLT as instructed.
- Be responsive to the internal customer queries within a reasonable timeframe and updating the ELT member at all times.
- Preparing reports, documents, presentations, spreadsheets and analysing statistics as and when required for the ELT Member
- Assisting with all admin tasks on behalf of the ELT
- Event management / ELT Communication i.e., Townhalls in conjunction with key stakeholders
- Handling confidential matters ensuring confidentiality is maintained at all times.
- Liaising with key stakeholders
- Managing internal and external communications on behalf of the ELT.
- Ad hoc administration duties as assigned by the ELT.

**Some important characteristics we are looking for**:

- Proven EA or Senior PA experience and support in a similar role.
- Advanced Microsoft suite skills - Word, Excel, Outlook and PowerPoint
- Ability to coordinate and multitask - this is a Team EA role, reporting and supporting multiple ELT Members.
- Proficient in taking minutes of meetings and recording actions and managing these as directed and on behalf of the ELT member.
- Proven experience drafting corporate reports and presentations.
- A demonstrated ability to anticipate the needs of senior leaders and to work proactively to meet those needs.
- Understands the complexities of working for the Executive Leadership Team and the coverage required on time zones.
- Have a proven ability to always maintain absolute confidentially and discretion.
- High integrity and professionalism to represent the brand of the ELT member.
- Excellent interpersonal skills to communicate comfortably with senior executives and key stakeholders both internally and externally.
- A high degree of personal resilience and demonstrated success in building strong relationships and dealing with senior stakeholders.
- Strong team player - to support and respond to the Senior Executive Assistant queries in reference to CEO and Board matters.
- Articulate, clear communicator with strong interpersonal skills.
- A confident multi-tasker who is able to prioritise tasks, be pr

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