Customer Service Account Executive

2 days ago


Crewe, United Kingdom Absolute Commercial Full time

As Customer Service Account Executive, you will be responsible for the running and upkeep of customer accounts, offering exceptional customer service.

**Key duties will include**:

- Producing instructions for new and repeat orders, checking all details are correct
- Liaising with all departments, pulling together specifications, artwork etc to progress the order
- Administer any customer amendments
- Build strong relationships with customers through regular telephone conversations and site visits
- Contacting customers to request payment of invoices if requested by the Finance Team

**Key skills and experience required**:

- Previous experience in a similar role is essential
- Strong attention to detail
- Confident communication skills
- Wiling to learn
- Excellent time management skills - able to prioritise workload regularly
- GCSE (or equivalent) at Grade C or above in Maths and EnglishOwn transport preferred due to office location.

Hours of work: Monday - Friday, 8.15am - 4.30pm

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£24,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Reference ID: KD/QX8399W3


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