Groups Executive The Londoner

2 weeks ago


London, United Kingdom Edwardian Hotels London Full time

**_Become a Londoner_**
- Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel._

**We are currently recruiting for a Groups Executive to join our Sales Team at The Londoner Hotel.**

**Overview**:

- The role of Groups Executive takes on the responsibility of supporting the Groups Sales & Planning Team with delivering the administrative responsibilities to support Group Arrivals & Stays at the hotel.
- As a Groups Executive you will liaise between Groups Sales & Planning and Front of House Teams to ensure the smooth management of Groups in house.
- Use cross-functional knowledge and work closely with all departments in the hotel with the sole purpose of delivering bespoke service at all times whilst being able to action all administrative tasks and supporting the operation function of the hotel.
- You will aim to deliver exceptional guest experiences at all times, adding further value to each guest’s journey and bringing the Londoner core values and ethos to work by being switched ON.

**About You**:

- Minimum 3 months experience with Reservations, Front Office or Guest Service experience.
- Proven track record in delivering exceptional customer service.
- Advanced ability to use Opera and multi platforms for data acquisition (PMS, Intranet, Preferred Platform, Google, Linkedin, ReviewPRO etc).
- Maintains excellent telephone communication etiquette.
- Impeccable command of the English language. Both written and spoken.
- Demonstrate the ability to proactively prioritize needs, put first things first and effectively manage resources and time.

**Company Benefits Package**:

- Career development opportunities in a wide of range of training programs.
- 28 days Holiday per annum including Bank Holidays.
- Complimentary hot meals, salad bar and beverages provided daily.
- Uniforms provided per role requirement.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family.
- Discounts on food and beverage in all Edwardian restaurants, bars & spas.

**Eligibility**:
INDHOTEL



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