Customer Team Leader

5 months ago

Hulme, United Kingdom Coop Full time

**Customer Team Leader**
- Location: Units 2 & 3 Birley Fields, Stretford Road, Hulme, M15 5JH- Pay: £13.32 per hour- Contract: 30 hours per week + regular overtime, permanent, part time- Working pattern: 4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training provided-
- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- We’re looking for Customer Team Leaders to join our team at Co-op.- When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.- As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.- At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

**This job would suit people who have**
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

**Why Co-op?**
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream
- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    5 months ago

    Hulme, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Manchester Business School, Oxford Road/Booth Street West, Manchester, M15 6PB- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Customer Experience Leader

    2 weeks ago

    Cheadle Hulme, Stockport, United Kingdom Village Hotels - Cheadle Full time

    We're seeking a skilled leader to join our retail team as a Store Operations Manager. As a leader, you'll play a key role in creating a world-class customer experience for our guests.In this role, you'll oversee the daily operations of our store, ensuring that everything runs smoothly and efficiently. This includes managing inventory, scheduling, and staff...

  • Swim Team Leader

    4 weeks ago

    Cheadle Hulme, Stockport, United Kingdom We Are Swim Full time

    Swim Team Leader RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Swim Team Leader. As a key member of our team, you will be responsible for ensuring the safe provision of our swimming lessons, delivering exceptional customer care, and maintaining the highest standards of cleanliness and safety.Key...

  • Swim Team Leader

    4 weeks ago

    Cheadle Hulme, Stockport, United Kingdom We Are Swim Full time

    Swim Team LeaderWe are seeking a highly motivated and experienced individual to join our swim team as a Team Leader. As a key member of our team, you will be responsible for ensuring the safe and enjoyable experience of our swimmers.Key Responsibilities:Supervise the pool and support the teaching teamDeliver exceptional customer care to every swimmer and...

  • Swim Team Leader

    4 weeks ago

    Cheadle Hulme, Stockport, United Kingdom We Are Swim Full time

    Swim Team LeaderWe are seeking a highly motivated and experienced individual to join our swim team as a Team Leader. As a key member of our team, you will be responsible for ensuring the safe and enjoyable experience of our swimmers.Key Responsibilities:Supervise the pool and support the teaching teamDeliver exceptional customer care to every swimmer and...

  • Customer Team Member

    5 months ago

    Hulme, United Kingdom Coop Full time

    **Customer Team Member** - Location: Units 2 & 3 Birley Fields, Stretford Road, Hulme, M15 5JH- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: 2 -3 varied shifts over 7 days including early mornings (store opening), afternoons and weekends, to be discussed at interview. The role will also include...

  • Customer Team Member

    5 months ago

    Hulme, United Kingdom Coop Full time

    **Customer Team Member** - Location: 254 Chester Road, Manchester, M15 4EX- Pay: £12.00 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (from 6:30am), afternoons, late evenings (until 11pm) and weekends, to be discussed at interview. Role will also include working in our...

  • Kitchen Team Leader

    4 months ago

    Cheadle Hulme, United Kingdom Vintage Full time

    No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!  As Kitchen Team Leader at the March Hare, you will support the Head Chef in building a kitchen to be proud of. You will be the master of the menu with a passion for...

  • Kitchen Team Leader

    4 weeks ago

    Cheadle Hulme, Stockport, United Kingdom Vintage Full time

    Be Part of a Charming TeamAs a Kitchen Team Leader at Vintage Inns, you will be part of a charming collection of rural pubs. You will support the Head Chef in building a kitchen to be proud of, with a passion for serving great food and training great people.What's in it for me?Flexible shifts to fit around you.A massive 33% discount across all our brands.20%...

  • Kitchen Team Leader

    4 weeks ago

    Cheadle Hulme, Stockport, United Kingdom Vintage Full time

    Be Part of a Charming TeamAs a Kitchen Team Leader at Vintage Inns, you will be part of a charming collection of rural pubs. You will support the Head Chef in building a kitchen to be proud of, with a passion for serving great food and training great people.What's in it for me?Flexible shifts to fit around you.A massive 33% discount across all our brands.20%...

  • Kitchen Team Leader

    3 weeks ago

    Cheadle Hulme, Stockport, United Kingdom Vintage Full time

    Be Part of a Dynamic Kitchen TeamAs a Kitchen Team Leader at Vintage Inns, you will play a key role in supporting the Head Chef in building a high-performing kitchen team. Your passion for delivering exceptional food and training great people will be essential in driving success.What You'll Do:Train and inspire your team to deliver outstanding food...

  • Kitchen Team Leader

    4 weeks ago

    Cheadle Hulme, Stockport, United Kingdom Village Hotels Full time

    About the RoleWe are seeking a highly motivated and experienced Kitchen Team Leader to join our team at Village Hotels. As a key member of our culinary department, you will be responsible for leading a team of chefs and supporting the kitchen manager in delivering exceptional food and beverage experiences to our guests.Key ResponsibilitiesLead a team of...

  • Kitchen Team Leader

    3 weeks ago

    Cheadle Hulme, Stockport, United Kingdom Vintage Full time

    No CV to hand? No problem!We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you.As a key member of our kitchen team, you will support the Head Chef in building a kitchen to be proud of. You will be the master of the menu with a passion for serving great food...

  • Kitchen Team Leader

    4 weeks ago

    Cheadle Hulme, Stockport, United Kingdom Vintage Full time

    No CV to hand? No problemWe've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you.As a key member of our kitchen team, you will support the Head Chef in building a kitchen to be proud of. You will be the master of the menu with a passion for serving great food...

  • Sales Team Leader

    3 weeks ago

    Cheadle Hulme, Stockport, United Kingdom Zachary Daniels Recruitment Full time

    Branch Sales ManagerWe are seeking a highly motivated and dynamic sales professional to lead our clients team and drive sales at this new branch. As a Branch Sales Manager, you will be responsible for:Sales Leadership• Targeting fresh sales and new customers while managing existing client relationships to achieve branch sales growth.• Building strong...

  • Hospitality Leader

    3 weeks ago

    Cheadle Hulme, Stockport, United Kingdom Village Hotels - Cheadle Full time

    We are passionate about delivering exceptional hospitality at Village Hotels - Cheadle. We're looking for a leader who can help us build the brand's future and empower our partners to treat the store as their own business.To be successful in this role, you'll have previous experience in leading a team in a dynamic retail or hospitality environment.You'll...

  • Customer Team Member

    5 months ago

    Cheadle Hulme, United Kingdom Coop Full time

    **Customer Team Member** - Location: Tatton Cinema, Gatley Road, Gatley, SK8 4AB- Pay: £12.00 per hour- Contract: 24 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - You must be aged 18 or over to be a...

  • Customer Team Member

    5 months ago

    Cheadle Hulme, United Kingdom Coop Full time

    **Customer Team Member** - Location: 10 Gill Bent Road, Cheadle Hulme, Cheadle, SK8 6NB- Pay: £12.00 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (from 6am) afternoons, late evenings (until 10pm) and weekends, to be discussed at interview. Role will also include...

  • Catering Team Leader

    3 weeks ago

    Cheadle Hulme, Stockport, United Kingdom John Lewis Partnership Full time

    Job Summary:As a Team Manager in our Catering department, you will be responsible for leading a team of Partners to deliver exceptional customer service and sales results. You will work closely with the management team to develop and implement strategies to improve sales, service, and food safety.Key Responsibilities: Motivate and lead your team to achieve...

  • Customer Team Member

    5 months ago

    Cheadle Hulme, United Kingdom Coop Full time

    **Customer Team Member** - Location: The Co-operative Food, 234 Finney Lane; Heald Green, Stockport, SK8 3QD- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenigns (store closing) and weekends, to be discussed at...