Receptionist / Appointments Clerk - Radiology

2 days ago

Grantham, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

There are 7 other Radiology Departments across United Lincolnshire Hospital's NHS Trust, offering MRI, CT, Ultrasound, Dexa, X-Ray, Fluoroscopy and Interventional services.

We perform over 300k examinations per year providing a 24-hour service for emergency procedures. The departments carry out a wide range of procedures including plain film radiography, barium studies, A/E Trauma, IVU’s, theatre, dental and interventional fluoroscopy.

As a department we fully encourage role extension and CPD. We are also committed to providing a caring and supportive working environment.

Working in a small team, you will be required to work flexibly in order to respond to the demands of this role.

There will be considerable patient contact, both by telephone and with direct face to face communication. The role will also involve liaison with all staff grades to ensure effective coordination. Excellent communication skills are therefore essential.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - “Outstanding Care Personally Delivered” - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated

What should you do next?

So what is in it for you?

Flexible working;Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

**Types of flexibility could include**:

- Part-time - less than 37.5 hours per week.
- Off-site/remote working - working from home or other sites for part or all the week.
- Compressed hours - usually full-time hours but over fewer days or shifts.
- Staggered hours - having different start and finish times.
- Set shift patterns - to allow for predictability

**NHS Pension**: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government

**Annual Leave**: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change)

**Bank working**: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there is more;
**Family & Childcare**: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.

Health & Wellbeing including counselling, mental health first aid, physiotherapy, eye tests.

Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research

Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.

Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

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