Claims Advisor

6 months ago


Peterborough, United Kingdom Infinity Recruitment Consultancy Limited Full time

Our client, a local successful business based in Peterborough, are currently expanding and actively seeking a dedicated Claims Advisor / Customer Service Advisor to join their small professional team. This is a fully office based position working Monday to Friday 8.45am - 5.15pm.

In this Claims Advisor / Customer Service Advisor role, you will be the first point of contact for clients. You will provide exceptional customer service and relationship management. In this busy role, you will be involved in all stages of the claims process from first notification through to settlement, this will include dealing with queries, working closely with internal and external stakeholders, updating and accurately recording information on internal systems and client records, providing updates throughout the process to your clients. You will manage your workload and diary effectively whilst upholding industry standards., dealing with complaints and escalating as required.

A great package is on offer including a starting salary of up to £23k, pension scheme, attendance bonus, rewards & discount scheme, learning & development opportunities, free parking and more.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Claims Processing: 1 year (preferred)

Work Location: In person

Reference ID: JW2215


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