Outpatient Receptionist

4 weeks ago


Bristol, United Kingdom North Bristol NHS Trust Full time

The post holder will provide an efficient and sympathetic 'first point of contact' to patients, relatives and staff who attend an outpatient appointment, ensuring that processes are followed in relation to booking in, checking out and cashing up across all NBT Outpatient locations including Cossham Hospital.

The post holder will provide a responsive service to all patients making contact with the Outpatient department ensuring that their queries are dealt with sympathetically and that processes are adhered to and appointments are booked in accordance to The Patient Access Policy.



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