People Coordinator

6 months ago

Bodmin, United Kingdom CORSERV CARE Full time

**People Coordinator (Human Resources) Corserv Care**

Corserv Care are looking for a **People Coordinator** to join their new People Team. This is a great opportunity to work in a human resources office support role, reporting into the Senior People Partner and working closely with the People Advisors. Our team is small and growing, and we are looking for people professionals who share our values and our mission statement,_**working together to improve the lives of people in Cornwall.**_

As a Cornwall Council owned company, Corserv Care offer Reablement and Domiciliary care, nursing home care and Technology Enabled Care Lifeline & assistive living services. Your role as the People Coordinator will be to provide efficient and compliant administrative support, you will be the first point of contact for managers and employees, helping to solve or signpost their People related query. You will also support the delivery of the People Plan, with the overall aim of improving the employee journey for Corserv Care’s People. We are looking at a period of growth over the next 12 months and we would like you to be part of that journey.

**What you’ll be doing**:

- Providing administration assistance to the People team, including note taking, working with data to support People initiatives and processes and contributing to department presentations.
- Act as a first line of enquiry for colleagues across CCL, including dealing with queries on Policies, Payroll, Pensions, Benefits, Holidays, Deductions etc, signposting to the Group HR Operations Team as required.
- Working with the People Advisor (Resourcing), to support the recruitment, onboarding, induction, offboarding processes to ensure a positive employee journey.
- Check all recruitment documentation to ensure CQC requirements are met e.g., continuous employment history.
- Maintaining Care Agency supplier information, the Care Preferred Supplier List and Terms of Business for suppliers.
- Liaising with the hiring manager to design a robust induction plan.
- Liaising with CCL’s managers and the Group HR Operations Team to ensure DBS compliance.
- Auditing and ongoing upkeep of the CCL’s HRIS records and personnel files, in conjunction with the Group HR Operations Team.
- Providing guidance to CCL’s managers on accurate data entry on the Global HRIS.
- Working with the People Advisor (Learning & Development) to support with the administration of Care Induction, Learn projects and ensuring the collection and timely issue of course certificates.
- Working with the People Advisor (Employee Relations), to support with the administration of employee relations processes to support timely resolution, to include taking and distribution of notes, preparing formal meeting bundles, collating employee data.
- Liaising with CCL’s managers to ensure all contract change (joiners/ movers/ leavers) paperwork is received in a timely manner. Collate required information and submit to the Group HR Operations Team for processing/ payroll activities.
- Liaising with the Group HR Operations Team to ensure all necessary contract/ T&Cs changes are issued to employees.
- Responsible for liaising with managers to ensure DBS compliance across CCL.
- Supporting the Senior People Partner in the delivery of the CCL People plan.
- Providing advice and guidance that is consistently aligned with CCL’s values, policies, and procedures.
- Ensuring customer expectations are managed effectively through timely and effective communication.
- Promote best practice across the business, presenting People matters concisely ensuring managers implement People policies and practices.
- You will be responsible for accurate data processing (in accordance with Data Protection - GDPR) including producing People data reports and capturing and producing data that identifies People trends.

**About you**

The following are essential:

- Understanding of HR / Payroll / Benefit Administration and best practise
- Knowledge of computerised systems, including Excel, Word, Outlook, Sharepoint, Teams
- Well-developed people skills - especially communication and team working
- Willingness to learn and try new things - with out of the box thinking and problem solving
- Approachable and flexible
- Experience of prioritising workloads, being proactive and able to problem solve and meet deadlines
- Able to work collaboratively as part of wider people team, respecting respective roles and differences
- Competent at maintaining security and confidentiality
- Highly organised with keen attention to detail, an ability to deliver to deadlines and to prioritise effectively

The following are desirable:

- Knowledge of HR and Payroll systems
- Educated to level 3 in business and administration or equivalent experience
- CIPD Level 3 or working towards

**Our offer to you**

**Salary: £22,699 - £28,823 per annum**

**Working Hours**:37 per week flexible between core working hours Monday to Friday.

**Contract Type**:Perman

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