Perinatal Team Administrator
4 months ago
This is an exciting opportunity to join a friendly and dynamic team within the Gloucestershire Perinatal Mental Health Service.
The service provides mental health assessment and treatment for women and their families during pregnancy and up to 1 year after birth.
In line with the NHS Long Term Plan we have expanded to see more women overall and to continue treatment, where required, in to the second year postnatally.
The post holder will become part of a comprehensive and efficient secretarial and typing service to the specialist team who maintain a focus on providing a quality service to patients.
Experience of working within a fast paced environment would be advantageous. The Service is in high demand and we are looking for colleagues who want some variety in their work, some responsibility, quick action and thrive on accuracy. The last year has seen an unprecedented level of referrals, and the team has expanded rapidly during the last year. The right colleague will grow with the Team to continually adapt and develop our Service in order to meet this demand and help us to deliver the best service.
- Answer the telephone in a professional, helpful and courteous manner, taking accurate messages and ensuring timely distribution
- Respond sensitively and compassionately to service users
- Manage and distribute all incoming and outgoing post in order to ensure effective communications for the department
- Maintain records accurately
- Accurate and timely completion of various paperwork in connection with staff e.g. Mental Health Screening Tools, annual, sickness, variation forms/new starter forms/maternity.
- Effective use of the Trust’s Patient Information System (RiO) and Excel for extraction, recording and accurate inputting of data.
- Successfully arrange meetings and co-ordinate, collate and ensure accurate and timely distribution of papers. Take accurate minutes, and effectively distributed in a timely manner.
- Efficiently use appropriate systems to collect, collate and report data and information in an accurate format (e.g. Microsoft Excel, Word, PowerPoint).
- Proactively manage invoices within Trust guidelines.
- Good record keeping and strict adherence to Petty Cash policy and the Trust Standing Financial Instructions.
- Support the administration of countywide training and awareness raising events.
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
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