Sales Administrator

3 months ago


Hope Valley, United Kingdom Carbolite Gero Ltd Full time

Carbolite Gero Ltd
Work experience
Office, administration, processing
Sales, Key Accounting
Fulltime
**Are you looking for a long-term perspective in a successfully growing, profitable company? Then you've come to the right place**
CARBOLITE GERO makes a significant contribution to technological progress: we are a leading international manufacturer of innovative and reliable high-temperature furnaces and ovens as they are indispensable for production and research facilities as well as quality and analytical laboratories. As part of Verder Scientific, we belong to the German-Dutch technology group Verder, a group of companies with over 2000 employees around the globe.
**Order Processing/Shipping Administrator**
**Salary dependent on experience and qualifications + Excellent Benefits Package**
This role requires an effective communicator with good administrative skills and a working knowledge of exporting procedures to act as liaison between customers, internal departments, and Export Agents to ensure deadlines are met and compliance procedures are adhered to. Delivering exceptional customer service is paramount for this role.
**Primary responsibilties**:

- Receive and review incoming orders, ensuring accuracy and completeness.
- Verify product lead times, pricing, and discounts before processing orders.
- Communicate with sales and customer service teams to resolve any order discrepancies or issues.
- Input orders into the company’s business management system.
- Co-ordinate and arrange the shipping of orders to ensure timely and accurate delivery.
- Generate necessary shipping documentation.
- Maintain accurate records.
- Provide excellent customer service by responding to enquiries related to order status, tracking information, and shipping details.
- Proactively communicate any order-related issues, delays, or changes to customers in a timely and professional manner.
- Work efficiently with internal departments and communicate effectively.
- Ensure adherence to shipping regulations, custom requirements, and legal obligations.
- Maintain accurate and organised documentation for all shipped orders

**Key skills and qualifications**:

- Excellent organisational skills.
- Good written and oral communication skills.
- Accuracy and attention to detail, with good presentation and IT skills including the proficient use of Microsoft Office, Word & Excel.
- Skilled in Export and Customs Compliance procedures.

**What we have to offer**
- Salary dependent on experience and qualifications. 37.50 Hours per week, Mon-Thurs 8.00 - 4.45 pm, Friday 8.00 -12.30 pm (Early finish on a Friday).
- Company incentive scheme.
- Generous salary sacrifice pension plan with 7.5% Employer contributions

and with 8 x salary death in service policy.
- 23 days annual leave rising to 26 after 3 years - plus statutory days.
- Westfield Health Scheme membership and Hospital Treatment Plan.
- Cycle to Work salary sacrifice scheme - enjoy the stunning beauty of the surrounding area.
- Development and career opportunities.
- Sports & Social events.
- Free on-site parking
- Access to employee assistance programme to help with life’s challenges.

Due to the location, you will ideally need your own transport, however, we are situated next to Hope train station and on a regular bus route from and to Sheffield.
Do you have a positive attitude, strong work ethic and a pro-active approach to be the leader of this productive team, working in the heart of the Peak District?
If this is you, then please apply
**Interested?**
**Carbolite Gero Ltd**. - Parsons Lane - Hope ‑ Derbyshire ‑ S33 6RB

Work Location: In person



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