Sales Administrator
3 weeks ago
Sales Administrator Park Holidays UK is looking for talented, enthusiastic and passionate people to join our team. Responsibilities:
- Customer Service: Interacting with potential customers and providing excellent customer service by answering inquiries, addressing concerns and providing information about available caravans and related services.
- Sales Support: Assisting the sales team with administrative tasks such as preparing sales documentation, contracts and invoices. Maintaining accurate records of sales transactions, customer details and payments.
- Data Management: Managing and updating the database and system to ensure accurate and up-to-date information.
- Appointment Coordination: Scheduling appointment and tours for potential customers to view caravans, coordinating with the sales team and ensuring a smooth process.
- Documentation and filing: Organizing and maintaining physical and digital filing systems for sales-related documents, including contracts, agreements and customer records.
- Collaboration: Working closely with the sales team, finance department and other internal stakeholders to ensure smooth coordination and communication within the organisation.
- These are not all mandatory, but the applicant should ideally have some experience of all 5 of the following:
- Customer Service Experience - The work is primarily dealing with customers and their aftersales service so the ability to provide great service is essential.
- Excel and Word - Like most business PH is dependent on software so PC skills essential.
- Communicator - The role is very dependent on communicating with owners, contractors and staff on all levels. Building a close working relationship with sales processing based centrally is essential to the role.
- Flexibility on working hours - The role supports the Park who work 7 days a week so the ability to work weekends is essential.
- Organisation – It is essential to the role to be able to organise aftersales, holiday home sitings, and contractor works.
- The ability to work on own initiative is a given along with working under pressure to ensure all sales paperwork is compliant.
- We provide comprehensive training and support to help you succeed in your role as a Sales Administrator, and our friendly team is always on hand to answer any questions and help.
- 20% friends and family discount on holidays booked with Park Holidays
- 50% staff discount on meals in our onsite restaurants
- Great staff referral scheme
- Progression Programme within the Company
- 24/7 Access to Employee assistance program offers legal, financial and personal support for everyone (including seasonal staff) and their immediate families.
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