Customer Service Operative

4 weeks ago


Leeds, United Kingdom Harron Homes Full time

There are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes.

**Key Purpose of the Role**

A multi-skilled tradespersonresponsible for the day to day remediation of issues in customers’ homes.

Undertake planned and reactive maintenance in occupied properties to the highest standard, including but not limited to carpentry, dry lining and decorating.

To ensure the correct resources are available to undertake work in occupied homes, on the appointed date and to resolve all issues in a safe, timely and cost effective manner.

**Key Duties / Responsibilities**
- Working in collaboration with the Customer Service Team, reporting any remediations and re-occurring issues promptly.
- Source materials efficiently and with the agreement of the Customer Service Team
- Maintain vehicles and materials stock to ensure a reliable and prompt service.
- Implement any inspections of issues as required.
- Be proactive to reduce costs and improve standards.
- Account for expenses and produce records.
- Adhere to the company’s Health and Safety Policies and Site Regulations.
- As a frontline operative maintain excellent relationships with customers and staff.

**Person Specification: Customer Service Operative**

**Qualifications**

Qualified City & Guilds carpenter or other relevant trade OR Qualified by experience.

**Experience**

Customer Service / Maintenance.

**Key knowledge and skills**

Ability to work independently and take initiative.

Demonstrate a good understanding of NHBC/LABC standards.

Knowledge of building standards and policies.

Multi trades experience (desirable).

Ability to work on own initiative.

**Personal attributes**

Excellent communicator and personable.

12 Month Fixed Term Contract

**What we offer**:
Competitive Salary

Company Van

Company Pension

**Job Types**: Full-time, Fixed term contract

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: FTC CSO



  • Leeds, United Kingdom Insolvency Service Full time

    **Details**: **Reference number**: - 353471**Salary**: - £22,183 - £22,183- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- A2**Contract type**: - Permanent**Business area**: - Insolvency - Business Services Division**Type of role**: - Operational Delivery**Working pattern**: - Flexible...

  • Customer Service

    3 weeks ago


    Leeds, United Kingdom Adecco Full time

    Adecco are pleased to be working with a leading Electronic parts supplier in Leeds who are looking for a Customer Service Trade Counter AssistantThey are seeking a dynamic individual to join the team on a 6-month temporary basis, with the potential for a permanent position.Job Role:Serve as a Trade Counter Assistant, providing exceptional customer...

  • Customer Service

    3 weeks ago


    Leeds, United Kingdom Adecco Full time

    Adecco are pleased to be working with a leading Electronic parts supplier in Leeds who are looking for a Customer Service Trade Counter AssistantThey are seeking a dynamic individual to join the team on a 6-month temporary basis, with the potential for a permanent position.Job Role:Serve as a Trade Counter Assistant, providing exceptional customer...

  • Van Driver

    4 weeks ago


    Leeds, United Kingdom Revive IT Recycling Ltd Full time

    **Van Driver - Customer Service Collections Operative**: **About Revive IT**: Revive IT collect and recycle redundant IT equipment. We’re responsible for the secure data destruction and environmentally friendly recycling of the equipment. Ensuring our staff achieve and reach their full potential is one of our highest priorities. Our whole culture...


  • Leeds, United Kingdom Global Banking School Full time

    The Customer Service Officer is responsible for solving our customers’ problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organization whilst also implementing several new procedures across the Operations Function....


  • Leeds, United Kingdom ALPHAATOMIC LTD Full time

    As a Customer Service Executive, you will be responsible for managing a team of customer service representatives and overseeing the day-to-day operations of the customer service department. **Duties**: - Provide exceptional customer service to clients in person - Answer customer inquiries and resolve issues in a timely and professional manner - Up sell...

  • Temp Customer Service

    4 weeks ago


    Leeds, United Kingdom EM Recruiting Full time

    We are recruiting for a Temporary Customer Care Coordinator for our client based in Horsforth. This is a full time role working Monday - Friday 8.30am - 5pm, with a hybrid working pattern, the contract is to last approximately 6 months! As Customer Care Coordinator you will: - Liasing with the maintenance team to schedule in works and confirm appointments...


  • Leeds, United Kingdom Granton Associates Full time

    To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Monitor own email inbox and the customer service...


  • Leeds, United Kingdom Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...


  • Leeds, United Kingdom iQ Student Accomodation Full time

    **Customer Service Advisor** **Who are we?** With headquarters in central London and Manchester, we're the largest owner and operator of student accommodation in the capital with 76 sites in 27 cities. Our vision is to build a world class business, reimagining the student accommodation experience and delivering the best year yet to our customers. Following...


  • Leeds, United Kingdom Castore Full time

    Castore exists for one single reason to makeathletes better. Our ethos is built upon the philosophy of BETTERNEVER STOPS an ideal deeply infused in our DNA and something westrive to live every single day. We utilise advanced engineeringand unique technical fabrics to create the highest qualitysportswear in the world for athletes who demand the very...


  • Leeds, United Kingdom gap personnel Full time

    Job Title: Customer Services Advisor Location: LS27 (moving to the Granary Leeds Centre in September) **Salary**: £25,000 per annum (£12.82 per hour) Working Hours: Monday to Friday, 37.5 hours, 8:30 - 17:00 (30 minutes lunch) **Responsibilities**: - Accurate data and order inputting. - Proactively handle customer inquiries while meeting KPIs. -...


  • Leeds, United Kingdom Elevation Recruitment Full time

    Customer Service Administrator - Sherburn in Elmet, Leeds - £24,000 - £26,000 - Monday to Friday 8am - 4:30pm - Fantastic benefits package As an Customer Service Administrator, you will play a crucial role in the daily operations by accurately and efficiently processing customer orders. This role requires meticulous attention to detail, excellent...


  • Leeds, United Kingdom Morgan Sindall Property Services Full time

    **Fixed Term - 12 Months - Full Time** We are looking to recruit a Customer Service Planner and a Customer Service Advisor to join our team in Hunslet, Leeds on a 12 month fixed term contract. **About the Role** Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments,...

  • Customer Service

    7 days ago


    Leeds, United Kingdom CLD Recruitment (Leeds) Ltd Full time

    Customer Service Advisor £22,000 Temporary to permanent Hybrid working - 2 days in the office 3 from home Leeds City Centre As a Pension Support Assistant you will be expected to follow specified manual and computer based procedures and tasks, including data input as required; you will liaise with customers on a regular basis so good communication and...


  • Leeds, United Kingdom Huntress Full time

    Service Coordinator £25,000-27,000 per annum Full time permanent position working 8:30am-5pm Monday-Thursday, with a 4pm finish on Friday. Please note this position is hybrid, four days in the office and one day working from home. The Role: - To take responsibility for the delivery of all services at nominated contract account - To attend all customer...


  • Leeds, United Kingdom The Recruitment Co Full time

    **Based in Leeds, LS3**Offering £10.50 per hour, paid weekly - every Friday! **Full time role, temporary on-going contract** **Start Date: 13th February 2023** Our client is a market leading global company who specialise in credit referencing and economic insights which allow them to support millions of people over 30+ countries. They are looking for...


  • Leeds, United Kingdom KPMG Full time

    Role Title: Customer Service Coordinator Contract Length: 6 Month Engagement Type: PAYE or Umbrella Location**:Leeds**, Bradford, Keighley, Wakefield, York, Harrogate, Huddersfield, Pontefract Hybrid - 2-3 days in the office per week. **KPMG Overview** KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory...


  • Leeds, United Kingdom Markerstudy Group Full time

    Do you have customer service and administration experience? Are you looking for a new challenege?  We currently have exciting opportunities for a Service Centre Advisor based at our Leeds Service Centre. Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies and we put innovation at the heart of our business. ...

  • Customer Service Lead

    3 weeks ago


    Leeds, United Kingdom Unitrunk Full time

    Customer Service Lead Location: Livingston, EH54 8AS Salary: GBP31 - GBP33K per annum, DOE + Benefits Contract: Permanent, Full time Hours of Work: Monday to Thursday 08.00 to 17.00 Friday 08.00 to 13.00 Customer Service Lead - Benefits: • Competitive Salary (GBP31 - GBP33K per annum, DOE) • 33 days holiday per year (inclusive of...