Customer Service Administrator

1 month ago


Leeds, United Kingdom Elevation Recruitment Full time

Customer Service Administrator
- Sherburn in Elmet, Leeds
- £24,000 - £26,000
- Monday to Friday 8am - 4:30pm
- Fantastic benefits package

As an Customer Service Administrator, you will play a crucial role in the daily operations by accurately and efficiently processing customer orders. This role requires meticulous attention to detail, excellent organisational skills, and the ability to thrive in a collaborative team environment.

**Key Responsibilities**:

- Receive and review customer orders, ensuring accuracy and completeness
- Enter order information into the system with a high degree of precision
- Collaborate with other departments to confirm product availability and delivery timelines
- Communicate with customers to clarify order details or address any issues that may arise
- Coordinate with warehouse and shipping teams to ensure timely and accurate order fulfilment
- Monitor and update order statuses, keeping customers informed of any changes
- Resolve order discrepancies and address customer inquiries in a professional and timely manner
- Maintain thorough and accurate records of all order-related activities

**Experience required of the role**:

- Previous experience in order processing or a related field is preferred
- Experience with SAP is desired
- Exceptional attention to detail and accuracy
- Strong organisational and multitasking abilities
- Effective communication skills, both written and verbal

If you are eager to contribute to this dynamic team, we invite you to apply.



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