Administrative Assistant

1 month ago


Sevenoaks, United Kingdom TH March Group Full time

**TH March are looking for an Administrative Assistant to join their busy Sevenoaks office.**

The main duties of the role are:

- Arrange appointments for renewal visits / surveys as and when required and update the renewal book and/or calendar.
- Prepare and issue renewal letters and process renewals within Policy Administration System, as and when required.
- Provide cover for the processing of endorsements within the Policy Administration System when colleagues are on annual leave to assist and save into the Policy Administration System.
- Assist with the preparation of renewal packs for Account Executive for visits, as and when required.
- Answer a high volume of calls and maintain a rapid response rate according to agreed standards in an efficient, professional, and courteous manner.
- Log information on calls received, where required and maintain detailed and accurate records.
- Provide support and assistance to Account Handlers, Account Executives and other staff within the Company.
- Assist with the opening, scanning and distributing of any incoming mail ensuring that it is saved in the Policy Administration System.
- Provide cover for the typing of Renewal Memos, Surveys and Pre-Renewal meeting notes when colleagues are on annual leave to assist and save into the policy administration system.

**Additional information**:
35 hours a week. Monday to Friday, 9am - 5pm (1 hour lunch).

25 days holiday plus bank holiday, increasing to 30 days after 5 years service.

Following successful completion of a 3 month probation period, you are invited to join our valuable Pension Scheme with generous employer contributions, Private Medical Insurance and Cash Plan Scheme.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Cycle to work scheme
- Health & wellbeing programme
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

Ability to Commute:

- Sevenoaks (required)

Work Location: In person



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