Administrator

3 weeks ago


Sevenoaks, United Kingdom TH March Group Full time

TH March are looking for an Administrator to join their busy Sevenoaks office. This role is part time, Wednesday to Friday 9am-5pm totalling 21 hours a week.

The main duties of the role are:

- Answer a high volume of calls and maintain a rapid response rate according to agreed standards in an efficient, professional, and courteous manner.
- Log information on calls received, where required and maintain detailed and accurate records.
- Provide support and assistance to Account Handlers, Account Executives and other staff within the Company.
- Assist with the opening, scanning and distributing of any incoming mail ensuring that it is saved in the Policy Administration System.
- Provide cover for the typing of Renewal Memos, Surveys and Pre-Renewal meeting notes when colleagues are on annual leave to assist and save into the policy administration system.
- Assist with the preparation of renewal packs for Account Executive for visits, as and when required.
- Arrange appointments for renewal visits / surveys as and when required and update the renewal book and/or calendar.
- Prepare and issue renewal letters and process renewals within Policy Administration System, as and when required.
- Provide cover for the processing of endorsements within the Policy Administration System when colleagues are on annual leave to assist and save into the Policy Administration System.
- Provide office assistance as and when required - ordering stationery etc.
- Sorting of outgoing mail and take it to the Post Office.
- Assist with Credit Checks as and when required.
- The input of data into WebEx for New Business and Renewals.
- Establish and maintain effective working relationships with co-workers, supervisors, clients and visitors.
- To maintain clients’ and the Company’s confidentiality at all times.
- To comply with FCA Rules & Regulations.

**Job Types**: Part-time, Permanent
Part-time hours: 21 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Wellness programme

Schedule:

- Day shift

Work Location: In person



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