Quality Assurance Coordinator
4 days ago
Due to continued growth, we are looking to expand our Quality Assurance team.
Do you want to be part of an organisation who values what you do and recognises your achievements? We are always looking for people who are passionate, committed and driven to succeed. You are a person and not just a number in our business. Everything you do has a real impact and we recognise you as an individual.
**Do you have the following qualities** - if so, we would love to hear from you
- Highly organised with the ability to manage own time
- Be able to prioritise workload and schedule effectively
- Excellent communication skills (both written and verbal)
- Analytical and process orientated person with attention to detail
- Be able to work independently and as part of a team
- Must have a positive ‘can do’ attitude
**Main Responsibilities**:
- Take ownership of the accreditation process
- Accredit members in accordance with the accreditation procedure
- Communicate with applicant businesses during the process
- Provide training to newly accredited scheme members
- Handle queries from new and existing scheme members
- Accurately maintain relevant records producing reports when required
- Ensure information of applicants and members is accurately maintained within the CRM system
- Provide administration support to the Business Development and Membership teams
**Experience and Skills Required**
- The ability to analyse & interpret data
- The ability to plan work and meet deadlines
- Highly developed communication skills - written and verbal
- Organisation Skills - You should be organised in your approach, with the ability to assess what the priorities are and manage your time accordingly
- A methodical and logical approach
- Please note you must live within a 40 minute commute of our offices in Leyland, Lancashire
We offer additional benefits:
- 33 days leave plus a day off on your birthday
- Company pension
- Death in Service insurance
- Free on-site secure parking
- On-site cafeteria
- Free tea/coffee
**Who We Are**
QA Scheme Support Services is an award-winning, well-established service company based in Leyland operating in the home improvement sector. Our main function is to provide administration and operational support to 3 national consumer protection schemes (installer membership schemes) operating in the double glazing, renewable, and home improvement sectors. The schemes provide protection to consumers using members and credibility to the installer members (helping them win more customers). The schemes’ ambassador is George Clarke (Amazing Spaces etc). Employees of QA Scheme Support Services work on behalf of the consumer protection schemes.
The three schemes currently serviced by QA Scheme Support Services are:
The schemes’ vision is to transform consumer protection within the home improvement sector. Their mission is to protect consumers when they are buying from installer members, support its national network of installer members and raise industry standards. The values of the organisation and of the schemes are honesty, integrity, and fairness at all times.
**PLEASE NOTE THAT THE SALARY QUOTED FOR THIS ROLE INCLUDES THE AVERAGE MONTHLY BONUS PAID TO EMPLOYEES IN THIS ROLE IN THE PAST 12 MONTHS**
**Job Types**: Full-time, Permanent
**Salary**: £28,000.00-£30,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Application question(s):
- This job role requires you to have the ability to analyse & interpret data. Please describe the experience which you believe relevant to this role
- Do you currently live within 40 minutes of our Leyland offices?
Work Location: Hybrid remote in Leyland, Lancashire
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