Mx Sales Operations Lead

5 months ago


Chertsey, United Kingdom Samsung Electronics Full time

Position Summary

Why Join our Team?

Working from the European HQ in the SEUK business, this role leads the Sales Operations team focussed on driving sales processes, and supporting planning & execution across all MX channels & categories. The remit of the Sales Operations team is the glue between departments, acting as a core hub handling the objectives across all sales teams and categories

Utilising insights on business & competitor performance to drive action in the Sales team, the role also acts as the controller, leading the execution of the Governance process and the successful delivery of the divisions many important metrics

Finally the role acts as the trusted, informed voice of the sales channel articulating to the Leadership team what is happening, and expected to happen

Role and Responsibilities

Your Key Responsibilities:
Deliver the Plan: A core part of the role will be working with each of the sales channels to ensure accurate forecasting is in place for the defined period. In-life performance needs to be tracked, and the sales team driven to ensure that their commitments for uplifts of intake are based on agreed investment levels.

Key Objectives:
- Lead the team to drive sales forecasting and performance tracking across the sales channels, identifying and assessing initiatives that will ensure success and overcome barriers.- To achieve specific value and volume sales targets & leverage sales, competitor and market insights to help drive action & behavioural change in the sales organisation.- Co-ordinate the MX plan, including the management of the forecast and performance, as well as project managing key business events like month end closure and launch stock allocation.- Day-to-Day interface to all of the sales teams to drive the plan and attainment of the business targets.- Interface and provide leadership and direction to the SCM as well as Sales teams, escalating issues where broader support is required for resolution.- Oversee the PSI process, and proactively coordinate the sell-in/ sell-out manipulation to the planning system.- Support and directly deliver against key business KPI’s such as; Month/ quarter end Revenue, ageing stock, sell-out AR, forecast/ plan commitments, channel inventory & WOS.- Handle & evolve the Sales Ops toolsets and automation, in order to provide business capability and insight for decision making.

Accountabilities and performance measures- Achievement of sales, profit, and strategic objectives for SEUK MX.- Coordinating the on-time weekly implementation of actions across Sales and SCM.- Accountable for the implementation of sales organisation impacting initiatives.- Accountable for accurate and on-time reporting essential for sales organisation effectiveness.- Accountable for the successful delivery of business KPI’s.

What we need for this role

To be successful, you will possess the following skills and attributes:
You will need to be able to:
- Manage & develop a team of two Sales Operations Managers, and virtually lead the direction and actions of the wider Sales & SCM teams.- Build peer support and strong internal-company relationships with key partners.- Coordinate and hold the business to its Key Performance Indicator's.- Scenario planning to project risk & opportunity for mitigation to or capitalise on.- Possess a high standard of Excel proficiency to enable manipulation and critique of data, which is key in any MX business decision making process.- Have a passion to root out issues for resolution and improvement.- Be an outgoing teammate to support engaging and influencing the wider team for the attainment of business objectives.

What does success look like?

What does success look like?

Typical Activities:
Delivering the Management Plan- Daily management of the MX Management plan assessing volume and value, and driving initiatives to mitigate risk and exceed it.- Ensure the sales team has developed quarterly account plans, and they are compliant to founding commitments.- Proactively monitor forecasts to maintain high levels of quality, accuracy, and process consistency.

Commercial decision support- Work with the cross-functional UK team to develop, implement and achieve the commercial business plans, ensuring quotas are effectively allocated to all sales channels and resources.- Provide the appropriate level of challenge to ensure that plans are robust, stretching and achievable during their execution.- Provide insight, analysis and appraisal as required to support Day-to-day commercial decision making.

Sales Process Optimisation- Proactively find opportunities for sales process quality enhancements, and prioritise opportunities for continuous process improvement.- Assist sales management in understanding process bottlenecks and inconsistencies.

Information Management- Create and maintain tools that provide insight and enlightenment from Sales data to support quality decision making.- Own and monitor the accuracy and efficient distri


  • Marketing Executive

    4 months ago


    Chertsey, United Kingdom Samsung Electronics Full time

    Position Summary Why join our team? Our marketing team is ambitious, dynamic, forward-thinking! We’re here to deliver our vision of #DoWhatYouCant in our communications, creative and consumer experiences. Innovation drives us both in terms of what we do (launch amazing products) and how we do it (brilliant marketing)! The team’s remit is simple: to...


  • Chertsey, Surrey, United Kingdom Blue Square Full time

    Job DescriptionWe are seeking a highly skilled and experienced Operations Manager to join our team at Blue Square. As a key member of our MX Operations team, you will be responsible for leading cross-functional teams and driving operational excellence.Key Responsibilities:Lead and manage a team of 8 direct reports to achieve operational goals and...


  • Chertsey, Surrey, United Kingdom Blue Square Full time

    Job DescriptionWe are seeking a highly skilled and experienced Operations Manager to join our team at Blue Square. As a key member of our MX Operations team, you will be responsible for leading cross-functional teams and driving operational excellence.Key Responsibilities:Lead and manage a team of 8 direct reports to achieve operational goals and...


  • Chertsey, United Kingdom Samsung Electronics Full time

    Position Summary Samsung MX Business in Europe is a $22BN business operating across 6 major product categories; Smartphone, Tablet, Smartwatch, True Wireless, Accessories and NPC! The key objective of this role is to design, coordinate, communicate, execute and evaluate the strategies and action plans to achieve Samsung MX Regional Targets within each of...


  • Chertsey, Surrey, United Kingdom Blue Square Full time

    Job Title: Lead MX Operations ManagerWe are seeking an experienced and dynamic Lead Operations Manager to join our team at Blue Square. As a key member of our operations team, you will be responsible for leading and managing a team of eight across the Maintenance and Communications teams.Key Responsibilities:Lead, mentor, and manage a team of eight to drive...


  • Chertsey, Surrey, United Kingdom Blue Square Full time

    Job Title: Lead MX Operations ManagerWe are seeking an experienced and dynamic Lead Operations Manager to join our team at Blue Square. As a key member of our operations team, you will be responsible for leading and managing a team of eight across the Maintenance and Communications teams.Key Responsibilities:Lead, mentor, and manage a team of eight to drive...


  • Chertsey, United Kingdom Polar Recruitment Services Full time

    As the Mobile Solution B2B Key Account Manager you will be working within one of the best known and admired brands in the world. Purpose of the role: You will be responsible for the Mobile solution and MX products (Smartphones, Tablet, PC Notebook) and service sales improvement, by supporting and developing relationship with large Accounts (Government and...

  • Scm Specialist

    4 months ago


    Chertsey, United Kingdom Samsung Electronics Full time

    Position Summary Why Join us his role is part of SEUK MX division and will have a key part in ensuring the efficient operational management of within the SCM function. The role will work within a team of SCM specialists responsible for managing the day to day SCM relationship with a number of key accounts. A core part of the role will be working with each...


  • Chertsey, United Kingdom f5 Full time

    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. The speed of technologic development in the cybercrime world in combination with a War on Talent brings the need for organisations to be...


  • Chertsey, United Kingdom Samsung Electronics Full time

    Position Summary This role is part of SEUK MX division and will have a key part in ensuring the efficient operational management of within the SCM function. The role will work within a team of SCM specialists responsible for managing the day to day SCM relationship with a number of key accounts. A core part of the role will be working with each of the sales...


  • Chertsey, United Kingdom Samsung Electronics Full time

    Position Summary Why join our team? This role is part of SEUK MX division and will have a key part in ensuring the efficient operational management of within the SCM function. The role will work within a team of SCM specialists responsible for handling the day to day SCM relationship with a number of key accounts. A core part of the role will be working...


  • Chertsey, Surrey, United Kingdom Page Personnel Sales Full time

    About Our ClientOur client is a leading consultancy firm with a strong presence across the country. With a staff strength of over 3,000, they offer a dynamic and supportive work environment.Job SummaryWe are seeking a highly skilled Payroll Manager to oversee the end-to-end payroll process and ensure compliance with tax regulations. The successful candidate...


  • Chertsey, Surrey, United Kingdom Page Personnel Sales Full time

    About Our ClientOur client is a leading consultancy firm with a strong presence across the country. With a staff strength of over 3,000, they offer a dynamic and supportive work environment.Job SummaryWe are seeking a highly skilled Payroll Manager to oversee the end-to-end payroll process and ensure compliance with tax regulations. The successful candidate...

  • Payroll Manager

    2 weeks ago


    Chertsey, Surrey, United Kingdom Page Personnel Sales Full time

    About Our CompanyPage Personnel Sales is a leading recruitment agency, with a strong presence across the country.Job OverviewOversee the Payroll team and end-to-end payroll process, ensuring seamless execution and compliance with tax regulations.Coordinate with HR to verify employment data, ensuring accuracy and efficiency.Prepare and submit reports on...

  • Payroll Manager

    2 weeks ago


    Chertsey, Surrey, United Kingdom Page Personnel Sales Full time

    About Our CompanyPage Personnel Sales is a leading recruitment agency, with a strong presence across the country.Job OverviewOversee the Payroll team and end-to-end payroll process, ensuring seamless execution and compliance with tax regulations.Coordinate with HR to verify employment data, ensuring accuracy and efficiency.Prepare and submit reports on...

  • CRM Reward

    4 months ago


    Chertsey, United Kingdom Samsung Electronics Full time

    Position Summary Samsung’s Digital maturity has grown quickly over the past few years during the pandemic, and is now a foundational component to business growth of the brand. You will sit within the DTC Marketing Team, tasked with identifying in-market prospects through both acquisition & retention to drive sell-out and long-term customer advocacy. Role...


  • Chertsey, Surrey, United Kingdom Ntrinsic Consulting Europe Limited Full time

    Position OverviewLocation: Chertsey (hybrid - 3 days in office, 2 days remote)Contract Type: Rolling contract (indefinite)Role Summary:We are seeking a dynamic and detail-oriented individual to join our team at Ntrinsic Consulting Europe Limited. This role is pivotal in providing administrative assistance and coordination within our finance and sales...


  • Chertsey, United Kingdom f5 Full time

    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Position Summary The Sales Operations Specialist I is involved in all stages of the sales process ensuring that sales activities are best...

  • Pricing Strategist

    2 weeks ago


    Chertsey, Surrey, United Kingdom Page Personnel Sales Full time

    About Our CompanyPage Personnel Sales is a leading recruitment agency in the UK, specializing in sales and marketing talent. We are proud to partner with top companies to find the best candidates for their teams.Job OverviewWe are seeking a skilled Pricing Analyst to join our team. As a Pricing Analyst, you will play a crucial role in analyzing pricing data...

  • Pricing Strategist

    2 weeks ago


    Chertsey, Surrey, United Kingdom Page Personnel Sales Full time

    About Our CompanyPage Personnel Sales is a leading recruitment agency in the UK, specializing in sales and marketing talent. We are proud to partner with top companies to find the best candidates for their teams.Job OverviewWe are seeking a skilled Pricing Analyst to join our team. As a Pricing Analyst, you will play a crucial role in analyzing pricing data...