Telephone Agent

5 months ago


Newcastle upon Tyne, United Kingdom Davies Resourcing Full time

**Inbound Customer Service Representative**

**Responsibilities**:

- Answering inbound calls from prospective and existing customers in a helpful and professional manner.
- Resolving issues with customers based on sales and service agreements.
- Effectively communicating with customers in a friendly and informative manner.
- Establishing, maintaining and growing relationships with new and existing customers.
- Providing information about company products and services; explaining company products and services; offering alternatives to solve problems; providing information about new products and services; offering alternatives to solve problems.
- Performing other duties as assigned.

**Requirements**:

- Motor or Home insurance experience is necessary
- Previous customer service experience essential

**Key Details**:

- £150 Per Day
- Newcastle Office - Monday to Friday
- Work Hours - 12:15 - 20:15

**Job Types**: Full-time, Temporary contract
Contract length: 4 months

**Salary**: £150.00 per day

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- customer service: 1 year (required)

Work Location: In person



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