![Verisure Services (UK) Limited](https://media.trabajo.org/img/noimg.jpg)
Contact Centre Booking Agent
3 months ago
**Customer Booking Agent - Contact Centre**
Quorum Business Park, Newcastle, NE12 8BU
**Salary**:£10.42 per hour + uncapped commission
**Working Hours**: 30 hours per week** (paid for 35 as incentive)**
**Shift Pattern**: Monday - Friday 3pm-9pm **WEEKENDS OFF**
**Holidays**: 29 days including bank holidays increases to 31 days after 1 years’ service
Verisure are looking for Customer Booking Agents to join our growing Contact Centre department here in Quorum Business Park, Newcastle. You will be working in a call centre environment and be part of a large, diverse team.
**Key responsibilities of a Customer Booking Agent are**:
- Managing outbound calls and booking free consultation appointments for potential customers
- Creating prospects and recording data in the system
- Responding to pre-sale customer queries as well as supporting internally about the products/services we offer
- Liaising internally with various departments to finalize the booking process as well as contracts
**Essential skills **for a **Customer Booking Agent** are:
- Excellent customer service and organisational skills
- A polite, friendly, and informative telephone manner
- Ability to multitask effectively whilst keeping a high level of service quality
- Accurate data capture and typing skills
- Excellent communication skills with problem solving aptitude
- Competent IT and Microsoft Office skills
**Verisure Career Opportunities**
A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills.
**Benefits Package**: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:
- Enjoy your birthday off as a special treat.
- Satisfy your cravings at our onsite coffee shop and our canteen.
- Stay active with discounted gym and health club memberships.
- Access private healthcare and MediCash cash plan.
- Unlock a world of freebies and discounts with PerkBox.
- Earn rewards through our employee referral program.
- Enjoy discounts on our alarm systems.
- Contribute to a greener lifestyle with the Cycle to Work Scheme
**Verisure Career Opportunities**
A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. We want our people to grow and build a career with us.
**About Us**
Verisure is Europe's fastest-growing monitored security company and continues to strengthen its presence internationally. More than 5 million families and businesses rely on our innovative technology to protect what matters most to them. We hold the number 1 position in all 10 of our top 10 markets, supported by 20,000+ passionate colleagues. We are people protecting people and we are building an engaged and high performance Company to become #1. Our rapid expansion and ongoing success is expected to continue. As a result, Verisure is creating a new, exciting, rewarding, and impactful positions to support its ambitious growth plan.
**Diversity & Inclusion**
Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.
Be you. Be more. Be Verisure.
Verisure is located on the same business park as Concentrix, Sitel, Tesco Bank, Greggs, Balford Beatty and many more.
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Contact Centre Booking Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time**Customer Booking Agent - Contact Centre** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£10.42 per hour + uncapped commission **Working Hours**: 30 hours per week** (paid for 35 as incentive)** **Shift Pattern**: Monday - Friday 3pm-9pm **WEEKENDS OFF!** **Holidays**: 29 days including bank holidays increases to 31 days after 1 years’...
-
Contact Centre Booking Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time**Customer Booking Agent - Contact Centre** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£10.42 per hour + uncapped commission and bonus **Working Hours**: 35 hours per week **Shift Pattern**: Monday - Friday 9am-4pm or 11am-6pm (must be flexible for both shifts) **WEEKENDS OFF!** **Holidays**: 29 days plus bank holidays increases to 31 days...
-
Customer Booking Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time**Customer Booking Agent - Contact Centre** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£10.42 per hour + uncapped commission **Working Hours**: 35 hours per week **Shift Pattern**: Monday - Friday between 9am-8pm **WEEKENDS OFF!** **Holidays**: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years’ service **Some...
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Outbound Contact Centre Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time**Contact Centre Agent (Outbound)** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£20,820.80 + uncapped commission **Working Hours**: 35 hours per week **Shift Pattern**: Monday to Friday betwe 2pm until 9pm including paid break **Holidays**: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years’ service Verisure...
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Customer Booking Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time**Customer Booking Agent - Contact Centre** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£10.42 per hour + uncapped commission **Working Hours**: 35 hours per week **Shift Pattern**: Monday - Friday shifts between 11am-8pm **WEEKENDS OFF!** **Holidays**: 29 days including bank holidays increases to 31 days after 1 years’ service Verisure are...
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Customer Booking Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time**Customer Booking Agent - Contact Centre** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£10.42 per hour + uncapped commission **Working Hours**: 35 hours per week (paid breaks) **Shift Pattern**: Monday - Friday (7 hour shift between 9am-8pm) **Weekends off!** **Holidays**: 29 days increases to 31 days after 1 years’ service Verisure are...
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Outbound Contact Centre Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Full timeContact Centre Agent (Outbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday betwe 2pm until 9pm including paid break Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years’ service Verisure are...
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Inbound Customer Booking Agent
4 weeks ago
Newcastle Upon Tyne, United Kingdom Verisure Full timeCustomer Booking Agent (Inbound)Quorum Business Park, Newcastle, NE12 8BUSalary: £20,820.80 + uncapped commissionWorking Hours: 35 hours per weekShift Pattern: Monday to Friday between 3pm - 9pm including paid breakHolidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years serviceVerisure are looking for Customer Booking...
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Inbound Customer Booking Agent
3 months ago
Newcastle Upon Tyne, United Kingdom Verisure Full timeCustomer Booking Agent (Inbound)Quorum Business Park, Newcastle, NE12 8BUSalary: £20,820.80 + uncapped commissionWorking Hours: 35 hours per weekShift Pattern: Monday to Friday between 8am - 3pm including paid breakHolidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years serviceVerisure are looking for Customer Booking...
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Inbound Customer Booking Agent
4 weeks ago
Newcastle upon Tyne, United Kingdom Verisure Full timeCustomer Booking Agent (Inbound)Find out more about this role by reading the information below, then apply to be considered.Quorum Business Park, Newcastle, NE12 8BUSalary: £20,820.80 + uncapped commissionWorking Hours: 35 hours per weekShift Pattern: Monday to Friday between 3pm - 9pm including paid breakHolidays: 29 days plus bank holidays increases to 31...
-
Inbound Customer Booking Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Full timeCustomer Booking Agent (Inbound) Find out more about this role by reading the information below, then apply to be considered. Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 8am - 3pm including paid break Holidays: 29 days plus bank holidays...
-
Inbound Customer Booking Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Full timeCustomer Booking Agent (Inbound) Find out more about this role by reading the information below, then apply to be considered. Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 8am - 3pm including paid break Holidays: 29 days plus bank holidays...
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Inbound Customer Booking Agent
4 weeks ago
Newcastle upon Tyne, United Kingdom Verisure Full timeCustomer Booking Agent (Inbound) Find out more about this role by reading the information below, then apply to be considered. Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 3pm - 9pm including paid break Holidays: 29 days plus bank holidays...
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Inbound Customer Booking Agent
1 week ago
Newcastle upon Tyne, United Kingdom Verisure Careers Full timeCustomer Booking Agent (Inbound)Quorum Business Park, Newcastle, NE12 8BUSalary: £20,820.80 + uncapped commissionWorking Hours: 35 hours per weekShift Pattern: Monday to Friday between 8am - 3pm including paid breakHolidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years serviceVerisure are looking for Customer Booking...
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Part Time Customer Booking Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time**Customer Booking Agent - Contact Centre** **Part Time - Weekends (overtime available)** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£10.42 per hour + uncapped commission **Working Hours**: 14 hours per week **Shift Pattern**: Saturday and Sunday between 9am-8pm (2 x 7 hour shifts, paid breaks) Verisure are looking for Customer Booking...
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Part-time Customer Booking Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time**Job Description**: **Part-time Customer Booking Agent** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£10.42 per hour + uncapped commission **Working Hours**: 35 hours per week **Shift Pattern**: 9am-8pm, Part time Saturday and Sunday - 7 hour shift with a 45 minute paid break included **Holidays**: 29 days including bank holidays increases to...
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Customer Booking Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time**Customer Booking Agent - Contact Centre** **Evening shift** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£10.42 per hour + uncapped commission **Working Hours**: 30 hours per week (paid for 35) **Shift Pattern**: Monday - Friday 4pm - 10pm (paid from 3pm as an incentive) **WEEKENDS OFF!** **Holidays**: 29 days plus bank holidays increases to...
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Inbound Customer Booking Agent
2 months ago
Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time**Customer Booking Agent (Inbound)** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£20,820.80 + uncapped commission **Working Hours**: 35 hours per week **Shift Pattern**: Monday to Friday between 8am - 3pm including paid break **Holidays**: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years’ service Verisure are...
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Outbound Customer Booking Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time**Customer Booking Agent (Outbound)** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£20,820.80 + uncapped commission **Working Hours**: 35 hours per week **Shift Pattern**: Monday to Friday between 9am - 6pm including paid break **Holidays**: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years’ service Verisure...
-
Inbound Customer Booking Agent
3 months ago
Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time**Customer Booking Agent (Inbound)** Quorum Business Park, Newcastle, NE12 8BU **Salary**:£20,820.80 + uncapped commission **Working Hours**: 35 hours per week **Shift Pattern**: Monday to Friday between 3pm - 9pm including paid break **Holidays**: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years’ service Verisure are...