In-home Services Administrator
6 months ago
Main Responsibilities
**In-Home Services Administrator - 8 month FTC - Hybrid Working - Purfleet**
**The floor room**, a subsidiary of Nestware, is the latest brand to be launched under the Nestware group. Its boutique-inspired flagship store is located on Tottenham Court Road in the heart of London’s premier design district, and we’re extremely excited about our plans to expand the brand to more locations.
**Our mission is to provide a customer first experience.**
A space to encourage creativity, putting the customers aspirations at the centre of our experience, allowing their creative ideas to become a reality. A space which enables, facilitates, and services our customers’ needs at every stage of their journey.
Creating a story, a vision, a home.
**The Opportunity: In-Home Services Administrator**
To support the smooth running of the In-Home Services Department in delivering exceptional service to the floor room retail business
**About The Opportunity**:
- Assist Independent Fitters with registration for the floor room.
- Manage fitter records, including registration, insurance policies, and DBS checks.
- Ensure compliance of the company fleet with internal policies and legislative regulations (servicing, MOT, Tax, etc.).
- Maintain accurate records of all company vehicle users.
- Review vehicle usage and make recommendations for efficiency improvements.
- Support data analysis for vehicle utilisation, optimisation, cost per mile, and preventative maintenance, proposing ways to enhance efficiency.
**About You**:
- Previous experience of administration duties.
- Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Outlook, etc.).
- Target and performance-driven mindset.
- Action-oriented with a pragmatic approach.
- Positive and self-motivated attitude.
- Excellent written and verbal communication skills.
- Demonstrable passion for customers and commitment to delivering service excellence.
**At The Floor Room, we pride ourselves on our commitment to providing excellent customer service across the Group. We're looking for a Buying Manager who shares our passion for quality and attention to detail. In return, we offer a competitive salary, benefits package, and the opportunity to work with a talented and dedicated team.
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