Customer Service Agent
7 months ago
If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
Job Req Number: 82360
Time Type: Full Time
**Job Advertisement - Import Operator DSV Road Ltd**:
The applicant must be organised and punctual, be able to work in a fast-paced environment and work under pressure whilst keeping a cool head. We are looking for a person who can add extra quality to our already highly skilled team and be able come up with alternative solutions to challenges and problems whilst at the same time work under pressure.
Main purpose of Job:
The person will work as a part of the import team and arrange shipments from Europe to UK based customers, by use of the existing DSV road-freight and distribution network across Europe, along with internal UK distribution and warehousing departments.
The role will involve communicating with the local DSV depots across the UK and Europe to ensure deliveries are done in accordance with our customers’ requirements. There will also be a degree of customer services involved with direct communication to the customer(s).
Additionally there will be various other ad hoc administrational tasks such as POD handling and following up on customer enquiries/questions.
Communicate effectively in a professional manner with customers to ensure their traffic requirements are fulfilled in line with their booking instructions.
Contact delivery UK places to book in deliveries. Instructing UK Warehouse and Distribution teams for loading/offloading of cargo to vehicles using our Transport Management System.
Liaise with other DSV offices in the UK and abroad, reporting any discrepancies or specific requirements.
Ensure legislative compliance in all areas.
Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
Perform and correctly implement General Administration, e.g. invoicing; filing, queries, claims, POD handling
Communicate efficiently and effectively with internal and external customers, suppliers, and other offices, as required by operational procedures.
Start date: ASAP
Hours: 09.00 - 17.00 hrs Monday to Friday
**DSV - Global Transport and Logistics**
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
-
Customer Service Agent
7 months ago
Purfleet, United Kingdom DSV Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 82235 Time Type: Full Time **Customer Service Agent** **KEY TASKS** - Input of Bookings from Customers - Customer liaison - Partner liaison - Key account...
-
Customer Service Agent
7 months ago
Purfleet, United Kingdom DSV Full timeJob Req Number: 71495 Time Type: Full Time **BRIEF OVERVIEW** A position for a Customer Service Agent has become available at DSV Road Ltd This is a fantastic opportunity to join a company committed to providing quality, innovative value, and logistics services. **MAIN PURPOSE OF THE ROLE** To meet service customers’ requirements according to agreed...
-
Road Freight Customer Service Agent
7 months ago
Purfleet, United Kingdom Manifest Recruitment Limited Full timeCustomer Service Agent Time Type: Full Time £22-25k depending on experience BRIEF OVERVIEW A position for a Customer Service Agent has become available at a major Freight Forwarder with great prospects MAIN PURPOSE OF THE ROLE To meet service customers’ requirements according to agreed SLAs effectively and in accordance with company quality...
-
Customer Service Agent
6 months ago
Purfleet, United Kingdom DSV Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 80719 Time Type: Full Time **UK 3rd Party Customer Services**: **Brief** Purfleet are looking for a Customer Service Operator to work with our UK based...
-
Customer Service Agent
7 months ago
Purfleet, United Kingdom DSV Full timeTime Type: Full TimeJob Advertisement – Import Operator DSV Road Ltd A position in the import department has become available at DSV Road Ltd. The person we are looking for must be self-driven, good attention to details with a positive outlook and a clear focus on high job quality. The successful candidate, will be dealing with import shipments and import...
-
Customer Service
7 hours ago
Purfleet, United Kingdom Jobandtalent Full time**Customer Service / Sales Advisor** We are recruiting for Customer Service / Sales Advisor roles for our client in Purfleet. **As aCustomer Service / Sales Advisor you will need to have**: - Excellent communication skills both verbal and written - Previous customer services telephone experience - Confident style with customers and suppliers and able to...
-
Customer Service Consultant
8 months ago
Purfleet, United Kingdom The Floor Room Full timeMain Responsibilities **Customer Service Consultant - Hybrid Working - Purfleet** **The floor room**, a subsidiary of Nestware, is the latest brand to be launched under the Nestware group. Its boutique-inspired flagship store is located on Tottenham Court Road in the heart of London’s premier design district, and we’re extremely excited about our plans...
-
Customer Service Professional
1 week ago
Purfleet, Thurrock, United Kingdom ALS Recruiting Ltd Full time**About the Role:**We are seeking a highly skilled Customer Service Professional to join our dynamic team in Purfleet. As a key member of our logistics operations, you will be responsible for coordinating road freight services, handling customer inquiries, and resolving service issues.The ideal candidate will have previous experience in customer service,...
-
Customer Service Administrator
7 months ago
Purfleet, United Kingdom Sunbelt Rentals Careers Full time**About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....
-
Customer Services Trainee
2 days ago
Purfleet, United Kingdom Hireco TL LTD Full timeNo.1 supplier of **_Truck & Trailers_** **Job Title Name Division/Department** **Customer Services trainee Operations** **Location Full-Time/Part-Time Date Written** **Purfleet Full time Sept 22** **Reports To Title** **Terry Taiani UK Operations & Development** **Manager** **Purpose Of The Job** **To provide administrative support for Customer Services,...
-
Customer Service Assistant
6 months ago
Purfleet, United Kingdom Simply Insurance Full timeSimply Insurance have an exciting new opportunity for an enthusiastic Customer Service Assistant to join their busy and thriving office in Purfleet. This role is ideal for someone with a passion for delivering fantastic customer service! **Overall objective**: To ensure that the companies' clients are provided with all reasonable help and advice on all...
-
Customer Service Assistant
6 months ago
Purfleet, United Kingdom PIB Insurance Brokers Full timeSimply Insurance have an exciting new opportunity for an enthusiastic Customer Service Assistant to join their busy and thriving office in Purfleet. This role is ideal for someone with a passion for delivering fantastic customer service! **Overall objective**: To ensure that the companies' clients are provided with all reasonable help and advice on all...
-
Customer Service Assistant
6 months ago
Purfleet, United Kingdom PIB Insurance Brokers Full timeSimply Insurance have an exciting new opportunity for an enthusiastic Customer Service Assistant to join their busy and thriving office in Purfleet. This role is ideal for someone with a passion for delivering fantastic customer service! **Overall objective**: To ensure that the companies' clients are provided with all reasonable help and advice on all...
-
Customer Service Advisor
7 months ago
Purfleet, United Kingdom Additions Personnel Limited Full time'Due to rapid growth, our client, a large vehicle enhancement centre are looking to recruit a Customer Service Administrator. The Role: - Order processing - Manage administrative tasks including: repair, claims and warranty - Ensure an excellent after sales process is carried out - To attend team meetings when required **Requirements**: - Automotive...
-
Customer Service Coordinator
6 months ago
Purfleet, United Kingdom Kings Transport Services Limited Full time**About us** Kings Logistics Limited is part of the Kings Holding Group which is family run bussiness Our work environment includes: - Friendly working environment - Growth opportunities - Company pension and health care benefits. Key Duties: Dealing with customer orders ensuring quantity accuracy, delivery timelines communication to depot...
-
Hotel Receptionist
10 hours ago
Purfleet, United Kingdom Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Full time**Hotel Receptionist - Part Time Night Shifts** - Hours 11pm to 8am, full time (5 days per week), or part time considered (minimum 16 hours per week) with some options for more hours depending on the demands of the business, so flexibility is important to fit into this role. **Hotel Receptionist**: - Duties: The role of the receptionist is to be the hub of...
-
Customer Service Executive
2 days ago
Purfleet, United Kingdom Office Angels Full time**Customer Service Executive** **Purfleet, Essex** **£23000** **Monday - Friday 9am - 5.30pm** **Hybrid working offered (2 days working from home), 20 days holiday +BH increasing with service, pension scheme & discounts!** This is an exciting opportunity to join a vibrant and innovative company based in Purfleet, joining their fun and friendly customer...
-
Customer Service Advisor
6 months ago
Purfleet, United Kingdom Carpetright Full timeMain Responsibilities **Role - **Customer Service Advisor (Contact Centre Advisor) (Hybrid Working) - 10 month FTC **Location -** Purfleet **Shift pattern -** 5 days out of 7 (includes weekends and evenings), 39 hours per week **Type -** Fixed Term Contract **Salary -** Competitive salary & Benefits **Online and in-stores across the country, our experts...
-
International Road Freight Agent
4 days ago
Purfleet, Thurrock, United Kingdom Transcomm Recruitment Full timeJob DescriptionAs an Import/Export Road Freight Clerk, you will be responsible for order management, dealing with customer enquiries, import/export documentation, customs clearance and working in close cooperation with our offices across Europe while servicing UK customers. Key responsibilities include arranging import or export collections for UK-based...
-
Customer Service Specialist
7 months ago
Purfleet, United Kingdom Carpetright Full timeMain Responsibilities **Role - **Customer Service Specialist (Hybrid Working) - Part-time 30 hours a week **Location -** Purfleet **Shift pattern -** 4 days out of 7 (includes weekends and evenings), 30 hours per week **Type -** Permanent **Salary -** Competitive salary & Benefits **Online and in-stores across the country, our experts are bringing...