Customer Service Advisor
6 months ago
**Hybrid Working**
We are currently operating a hybrid working model, giving you that true work life balance, please discuss the detail of the working pattern options for this role with the hiring manager.
**What will you be doing?**
- You will take inbound calls from customers and our sales teams processing orders and quotations
- You will be a part of a team who strive for the best customer satisfaction whilst also having fun along the way
**What will you bring?**
- Effective communication skills with great rapport building skills
- Able to work in a fast-paced environment whilst also completing accurate work with great attention to detail
- Initiative to effectively collaborate with the business - meeting high standards of customer service and satisfying targets
- The ability to empathise and understand our customer needs, and a passion to listen
**What do you get back?**
Our colleagues are at the heart of everything we do. We want to make sure every single colleague feels valued and rewarded for the job they do and are given the opportunity to develop a long-term career with us.
You will receive:
- Competitive salary with access to our company pension allowing you to save and plan for your future
- Holiday allowance of 20 daysincreased to 25 days when you hit 5 years of service
- FREE Hire from our core range, with 50% off for friends and family
- Training and development - on our Learning Lab you will get the opportunity to continuously further your career and complete courses suited to your role
- Inclusive and innovative culture and great recognition including Long Service Awards and an Annual Survey where you can have your say and contribute to how we continue to improve
- Wellbeing and Healthcare support
- you are the heart of our business, and we are committed to making sure you stay happy and healthy at work and at home. Our support includes:Mental Health First Aiders
An Employee Assistance Programme which is free support 24/365
A Healthcare Cashplan which means you can claim cashback on lots of different healthcare costs including prescription charges, dental check-ups, glasses, physiotherapy and even a massage
Access for you and your family to our wellbeing platform which includes benefits such as a 24/7 GP consultation service, get fit programmes including diet support with guidance from a nutritionist, life events counselling and much more.
- Discounts and cashback on our benefits site with a huge range of purchases including days out, restaurants, gym memberships, shopping, and lots more
- Life assurance is provided at twice your annual salary
- You will get the choice of other benefits that work for you through our Benefits portal - you pick the benefits you want - such as holiday buy and cycle to work schemes
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Trafford Park: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: 6229
-
Customer Service Advisor
5 months ago
Trafford, United Kingdom we are ltd Full time**We are recruiting for a Customer Service Advisor in Trafford Park for a growing fashion brand.** Working within a fast past customer service, office environment! **Duties**: - Work and communicate closely with the Operations department be an ambassador for the brand, being the face of the brand to customers ensure all Customer Care databases are kept up...
-
Customer Service Advisor
5 months ago
Trafford, United Kingdom Dean & Wood Limited Full timeWould you like to join a forward thinking company that invests in people and their development? Dean & Wood is a leading refrigeration and air conditioning wholesaler with 17 branches throughout the UK. We have a vacancy for a Customer Service Advisor at our Manchester branch. The Customer Service Advisor is expected to take responsibility for handling...
-
Customer Service Advisor
5 months ago
Trafford, United Kingdom Swift Temps Full timeAnswering inbound customer and store calls regarding order queries such as "where is my order?", damaged parcels, returns, faults, membership queries or instore purchase queries. - General admin **Hours;** - Working hours are between - 8am - 5.30pm - working 5 days out of 7. - OR - 12pm - 9pm - working 5 days out of 7. - Paid overtime is available at the...
-
Customer Service Advisor
5 months ago
Trafford, United Kingdom Vp plc Full timeJob Introduction Are you looking for an opportunity to work for a forward thinking, industry leading business? Can you offer our customers the high levels of service they expect? If so, look no further! Offering full training we have opportunities for Customer Service Advisors to join our National Customer Service Contact Centre at Trafford Park, Manchester...
-
Customer Service Advisor
5 months ago
Trafford, United Kingdom European Braking Systems Ltd Full timeDue to continuous expansion, we urgently require a Sales Customer Service Advisor to work on a full-time basis at European Braking Systems Ltd. This is an ideal role for anyone with previous Sales admin / Customer Service experience looking to work at a thriving company. **Duties will include**: - Liaise with TNT for 24 hour delays, damaged parcels,...
-
Customer Service Advisor
4 weeks ago
Trafford Park, United Kingdom CV-Library Full timeRole: Customer Service Advisor Contract: Temporary Hours: Full Time Location: Salford Quays (hybrid 1 day per week office) Hours: 37.5 per week on a rota basis 9am-6pm or 10am-7pm (early finish Friday) Salary: £24,000 (£12.30 per hour) Start Date: ASAP Training: 2 weeks on site Equipment: Provided CCA Recruitment are delighted to have...
-
Customer Service Advisor
2 weeks ago
Trafford Park, United Kingdom CV-Library Full timeBuild Recruitment is proud to be representing their client, a leading Social Housing company in their search for an experienced Customer Service Advisor to work in there distribution centre in Manchester For the successful Customer Service Advisor our client is offering: £14.75 per hour Core Hours: Mon-Fri...
-
Customer Service Advisor
6 months ago
Trafford, United Kingdom Uniting People Full time**Customer Service Advisor** **Monday - Friday** **8am - 4:30pm or 9:30am - 6pm** **Trafford Park** You will be working for a leading company within the UK Communications market, you will be joining a fast-paced and client focused team. **Role**: - Providing support to customers aiming for a first time resolution - Liaising with other teams both...
-
Customer Service Advisor
6 months ago
Trafford, United Kingdom Page Personnel Full timePermanent role with structured progression opportunities - Exposure to large manufacturing business & industry **About Our Client**: The company, located in Trafford outside of Manchester city centre, operates within the industrial and manufacturing sector and is recognised as a leading player in the industry. It is a large organisation, employing over a...
-
Customer Service Advisor
5 months ago
Trafford, United Kingdom GXO Logistics Full timeAre you someone who is always willing to put the customer’s needs first? Do you exceed in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you! We are looking for a Full Time, **Customer Service advisor** to join the Greene King Customer Team based at Trafford Park. Managing a...
-
Customer Service Advisor
6 months ago
Trafford, United Kingdom GXO Logistics Full timeAre you someone who is always willing to put the customer’s needs first? Do you exceed in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you! We are looking for a Full Time, **Customer Service advisor** to join the Greene King Customer Team based at Trafford Park. Managing a...
-
Energy Customer Service Advisor
4 weeks ago
Trafford, United Kingdom L&Q Full timeEnergy Customer Service AdvisorWe are seeking a highly motivated and customer-focused Energy Customer Service Advisor to join our dynamic Energy Team at L&Q. As a key member of our team, you will provide exceptional customer service to our energy customers, resolving queries and issues in a timely and professional manner.Key Responsibilities:Deliver...
-
Service Advisor
5 months ago
Trafford, United Kingdom Evans Halshaw Ford Full time**Service Advisor (27 hours per week **Evans Halshaw Ford Trafford Park** **Salary of £14,679 with £2,880 bonus and excellent company benefits** Can you bring a passion for incredible customer service to a new career as Service Advisor at Evans Halshaw Ford Trafford Park? As one of the UK’s leading volume automotive retailers, we’re dedicated to...
-
Customer Service Advisor- Orders
5 months ago
Trafford, United Kingdom Uniting People Full time**Customer Advisor - Orders** Monday - Friday Office Hours Hybrid after completion of training £23,000 Basic **About the Role** The role of a Customer Support Advisor will encompass a range of key customer service activities providing support to partners across a range of products. Your day will consist of a variety of tasks including: Client...
-
Customer Service- Orders Advisor
6 months ago
Trafford, United Kingdom Uniting People Full time_**Customer Service - Orders Advisor** **£23,000 Basic** **Monday - Friday Office Hours** **Trafford Park - Hybrid**_ - Placing new orders and assigning to an order manager - Quoting for contract renewals and change requests - Managing changes to existing services - Updating and communicating with customers - Taking customer calls - Communicating with our...
-
Senior Service Advisor
5 months ago
Trafford, United Kingdom Evans Halshaw Ford Full time**Senior Service Advisor** **Evans Halshaw Ford Trafford Park** **Salary of £26,687 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...
-
Customer Service Advisor
5 months ago
Trafford, United Kingdom Uniting People Full time**Customer Service Advisor - Ethernet Orders** **Monday to Friday: 8am - 4.30pm/ 9.30am - 6pm** **Trafford Park** We are recruiting for a Customer Service Advisor to join our clients specialist Customer Support team based at their Trafford Park. **We are looking for**: - Great administration skills - Great communication - Experience of working within a...
-
Technical Customer Service Advisor
5 months ago
Trafford, United Kingdom Uniting People Full time**Customer Service Advisor** **Monday - Friday** **8am - 4:30pm or 9:30am - 6pm** **Trafford Park** You will be working for a leading company within the UK Communications market, you will be joining a fast-paced and client focused team. **Role**: - Providing support to customers aiming for a first time resolution - Liaising with other teams both...
-
Customer Advisor
5 months ago
Trafford, United Kingdom B&Q Full time**About the role** **Customer Advisor - Flooring and Carpet Department** **Part time - 18.75 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Trafford Park** We believe anyone can improve their home to make life better. Every day, we give our...
-
Customer Advisor
5 months ago
Trafford, United Kingdom B&Q Full time**About the role** **Customer Advisor - Decor and Surfaces Department** **Part time - 28.75 or 22.5 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Trafford Park** We believe anyone can improve their home to make life better. Every day, we give...