Customer Service Advisor
6 months ago
**Customer Service Advisor - Ethernet Orders**
**Monday to Friday: 8am - 4.30pm/ 9.30am - 6pm**
**Trafford Park**
We are recruiting for a Customer Service Advisor to join our clients specialist Customer Support team based at their Trafford Park.
**We are looking for**:
- Great administration skills
- Great communication
- Experience of working within a team
- **Please Note: This is NOT a Call Centre role, you will be working in an office environment where you will be managing your own workload.**_
**ROLE**:
- Placing orders with suppliers and assigning an order manager
- Quoting for contract renewals and change requests
- Managing changes to existing services
- Ceasing the connection when the customer no longer needs it
- Updating and communicating with customers via ticketing system
- Taking customer calls
- Communicating with suppliers and internal teams.
**BENEFITS**:
- 25 days annual leave + Bank Holidays
- Buy/Sell up to 5 days annual leave
- Great progression opportunities
- Enhanced Adoption, maternity and shared parental pay
- Enhanced paternity
- Childcare vouchers
- Tax-Free childcare
- Pension Scheme
- Income Protection
- Cycle to work
- Healthcare Cash Plan
- Company sick pay
- Eyecare and Spectacle Vouchers
APPLY NOW
**Job Types**: Full-time, Permanent
Pay: £23,000.00 per year
**Benefits**:
- Childcare
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Work Location: In person
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