Customer Service Advisor

7 months ago


Trafford, United Kingdom GXO Logistics Full time

Are you someone who is always willing to put the customer’s needs first? Do you exceed in customer satisfaction? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you

We are looking for a Full Time, **Customer Service advisor** to join the Greene King Customer Team based at Trafford Park. Managing a diverse workload, the team provide exceptional customer service to the Greene King contract. The team is the central point of contact for all enquiries from both internal and external customers.

This position on an any 5 from 7 shift rotation (including Sundays) which will come to 37.5 hours per week on a permanent basis, with potential flexibility for hybrid working.

**Pay, benefits and more**:
We’re looking to offer a salary of up to £23,000 per annum. In addition, we offer 33 days holiday pay (inclusive of bank holidays). You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.

**What you’ll do on a typical day**:

- Daily contact with customers and suppliers to arrange bookings and service requests
- Liaising with Green King colleagues across all parts of the business
- Deliver excellent customer service as part of all tasks
- General administrative tasks and duties

**What you need to succeed at GXO**:

- A desire to work in a customer-facing role and provide excellent service
- Comprehensive computer skills - including Excel and Word
- Excellent attention to detail
- Possess excellent people skills and be a team player

**We engineer faster, smarter, leaner supply chains.**

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.



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