Customer Service Representative

2 weeks ago


Epsom, United Kingdom Carlton Recruitment Full time

**Benefits**:

- Scaled pension scheme - up to 16%
- Holiday allowance -23 days rising to 27 with service
- Parking permit for a local car park
- Discretionary bonus based on both the company & your performance
- Staff monthly draw, Perkbox
- Bupa Private Medical Insurance
- Bupa Cash plan
- Professional study financial support
- Volunteer day per year
- Life assurance - 4x salary
- Income protection
- Season ticket loan
- Hybrid working options
- Buy and sell holiday
- Providing excellent customer service
- Undertaking general day to day administration.

**Responsibilities**
- Maintaining an up to date knowledge of all products and services offered by the company, its subsidiary and associated companies
- Answering customer calls and responding promptly, accurately and efficiently to all enquiries
- Promoting products and services offered by the company, its subsidiary and associated companies to existing customers
- Dealing with the despatch of customer questionnaire forms as and when necessary and analyse/summarise the results of questionnaire and marketing activities
- Assisting in the administration of operations including the provision of any necessary statistical information
- Preparing and issuing standard or dictated letter responses to customers as appropriate, including researching and responding to enquiries
- Assisting with all aspects of the Registration process in line with company procedures

**Personal Specification**
- Holds at least 5 GCSEs or equivalent (grades A-C, with a minimum C grade in English and Maths)
- Previous experience call handling and customer service experience.
- Excellent customer service and time management skills
- Organised and methodical with the ability to multitask, whilst being flexible and adaptable
- The ability to learn fast and is a keen team player
- Proactive, with strong attention to detail with a logical approach



  • Epsom, United Kingdom Optima Recruitment Full time

    Our client is one of the leading employers in the area and are seeking a Customer Service Representative. They offer professional & structured training & development opportunities, genuine career progression and a benefits package which is second to none. Opportunities to study for professional qualifications, including the CMAPUp to £25,000 ** Pension...


  • Epsom, United Kingdom Gold Group Full time

    **Job Title: Customer Service Representative** **Location: Epsom, Surrey** **Salary: £25k + Benefits + Training** Are you passionate about delivering exceptional customer experiences? Ready to embark on a rewarding career in the dynamic world of financial services? Look no further - this opportunity as a Customer Service Advisor is tailored for...


  • Epsom, United Kingdom Kenneth Brian Associates Full time

    Kenneth Brian Associates are recruiting for a Customer Service Representative for a well established company based in Epsom. This is a fantastic opportunity to work within a great team, providing a high level of service to customers regarding a range of products. Specific responsibilities will include: - Resolving queries and issues - Liaising with...


  • Epsom, United Kingdom Optima Recruitment Full time

    Overview:Our client is one of the leading employers in the area and is seeking a Customer Service Representative. They offer professional & structured training & development opportunities, genuine career progression and a benefits package which is second to none. Opportunities to study for professional qualifications, including the CeMAP * Based in Epsom *...


  • Epsom, United Kingdom Optima Recruitment Full time

    Overview: Our client is one of the leading employers in the area and is seeking a Customer Service Representative. They offer professional & structured training & development opportunities, genuine career progression and a benefits package which is second to none. Opportunities to study for professional qualifications, including the CeMAP * Based in...


  • Epsom, United Kingdom Optima Recruitment Full time

    Overview:Our client is one of the leading employers in the area and is seeking a Customer Service Representative. They offer professional & structured training & development opportunities, genuine career progression and a benefits package which is second to none. Opportunities to study for professional qualifications, including the CeMAP * Based in Epsom *...


  • Epsom, United Kingdom Tate Recruitment Limited Full time

    Customer Service Representative Epsom, Surrey Full Time Permanent Contract Monday to Friday 9am-5.30pm (4hrs paid 'admin overtime' to be completed every other weekend) £24,000-£25,000 per annum plus BONUS and EXCELLENT Benefits (see below) Responsible for the efficient and effective administration and customer service of Mortgage and Savings...


  • Epsom, United Kingdom Tate Recruitment Limited Full time

    Customer Service Representative Epsom, Surrey Full Time Permanent Contract Monday to Friday 9am-5.30pm (4hrs admin weekend overtime every 4 weeks) £24,000-£25,000 per annum plus BONUS and EXCELLENT Benefits (see below) Responsible for the efficient and effective administration and customer service of Mortgage and Savings Accounts Scope - Maintain an...


  • Epsom, Surrey, United Kingdom E Personnel Recruitment Full time

    An excellent opportunity has arisen for a Customer Service Representative to join a fantastic team.You will be providing efficient and effective administration and customer service to customers. Based in Epsom Monday-Friday, 8:30 5pm Potential for hybrid working after training Ability to earn extra money, on time and a half, is availableBenefits: Scaled...


  • Epsom, United Kingdom Optima Recruitment Full time

    Our client is one of the leading employers in the area and is seeking a Customer Service Representative. They offer professional & structured training & development opportunities, genuine career progression and a benefits package which is second to none. Opportunities to study for professional qualifications, including the CeMAP Based in EpsomUp to...


  • Epsom, Surrey, United Kingdom Dimensions Specialist Recruitment Ltd Full time

    Customer Service Representative at Financial Services OrganisationAre you ready to join a well-established financial services organisation with over 125 years of experience? With a customer base of over 47,000 clients in England and Wales, our goal is to be the top choice for families' mortgages and savings. We take pride in offering exceptional services...


  • Epsom, United Kingdom Carlton Recruitment Full time

    **Customer Service Representative - Suit a graduate** **Epsom £24,000** **Permanent full time** **Benefits**: - Scaled pension scheme - up to 16% - Holiday allowance -23 days rising to 27 with service - Parking permit for a local car park - Discretionary bonus based on both the company & your performance - Staff monthly draw, Perk box - Bupa Private...


  • Epsom, United Kingdom Kenneth Brian Associates Full time

    Kenneth Brian Associates are working on an exciting opportunity for a small but very successful company based in Epsom, who are looking for a new member of their friendly Customer Service team. The main focus of the role will be to handle queries from existing customers who have already placed an order, ensuring they receive exceptional service. Specific...


  • Epsom, Surrey, United Kingdom Carlton Recruitment Full time

    Benefits: Scaled pension scheme up to 16% Holiday allowance 23 days rising to 27 with service Parking permit for a local car park Discretionary bonus based on both the company & your performance Staff monthly draw, Perkbox Bupa Private Medical Insurance Bupa Cash plan Professional study financial support Volunteer day per year Life assurance 4x salary...


  • Epsom, United Kingdom Kenneth Brian Associates Full time

    Kenneth Brian Associates are working on a fantastic opportunity for a company in central Epsom, who are looking for new members of their Customer Service team. The company offer a competitive salary of up to £25,000 (depending on experience), plus excellent benefits, free parking and hybrid working options. The role sits within a busy, friendly team who...


  • Epsom, United Kingdom Service Care Solutions Full time

    Job title - Customer Service Officer Location - Epsom, KT17Contract - TemporaryHours - Full time 35 hours per week (Monday - Friday) - office based for first few weeks then transition to hybrid working after training period)Start Date: ASAPI am currently recruiting for a Customer Service Officer on behalf a client based in Epsom. You will need outstanding...


  • Epsom, Surrey, United Kingdom Service Care Solutions - Housing Full time

    Job Title: Customer Service OfficerLocation: Epsom, KT17Contract: TemporaryHours:Full time, 35 hours per week (Monday - Friday)Office based for first few weeks then transition to hybrid working after training periodStart Date: ImmediateI am currently recruiting for a Customer Service Officer on behalf of a client based in Epsom. You will need exceptional...


  • Epsom, United Kingdom Capital Recruitment LTD Full time

    '''Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an exciting opportunity to work in the financial services industry and...


  • Epsom, United Kingdom Kenneth Brian Associates Full time

    Kenneth Brian Associates are working on a fantastic opportunity for a company in central Epsom, who are looking for new members of their Customer Service team. The company offer a competitive salary of up to £25,000 (depending on experience), plus excellent benefits, free parking and hybrid working options. The role sits within a busy, friendly team who...


  • Epsom, United Kingdom Kenneth Brian Associates Full time

    Kenneth Brian Associates are working on a fantastic opportunity for a company in central Epsom, who are looking for new members of their Customer Service team. The company offer a competitive salary of up to £25,000 (depending on experience), plus excellent benefits, free parking and hybrid working options. The role sits within a busy, friendly team who...