Current jobs related to Customer Service Representative - Epsom - Gold Group

  • Customer Service Representative

    2 weeks ago

    Epsom, United Kingdom Optima Recruitment Full time

    **Customer Service Representative** Our client is one of the leading employers in the area and are seeking a Customer Service Representative. They offer professional & structured training & development opportunities, genuine career progression and a benefits package which is second to none.Opportunities to study for professional qualifications, including...

  • Customer Service Representative

    3 weeks ago

    Epsom, United Kingdom Kenneth Brian Associates Limited Full time

    Kenneth Brian Associates are working with a well-established Financial Services provider in the Epsom area, who are seeking a Customer Service Representative to join their team. The role of Customer Service Representative is varied and interesting, and the team are responsible for ensuring that customers’ needs and expectations are met and...

  • Customer Service Representative

    3 weeks ago

    Epsom, Surrey, United Kingdom Nuffield Health Brentwood Full time

    Unlock a Rewarding Career in Customer ServiceNuffield Health, the UK's leading healthcare charity, is seeking a skilled Customer Service Representative to join our friendly Contact Centre team. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences through multiple channels.As a Contact Centre...

  • Customer Service Representative

    4 weeks ago

    Epsom, Surrey, United Kingdom Nuffield Health Brentwood Full time

    At Nuffield Health Brentwood, we're looking for a talented Customer Service Representative to join our friendly and welcoming Contact Centre team. As a key member of the team, you will be responsible for handling all customer contact in a professional and courteous manner.About the Role:Handle customer inquiries via phone, email, live chat, and social media...

  • Customer Service Representative

    7 months ago

    Epsom, United Kingdom Tate Recruitment Limited Full time

    Customer Service Representative Epsom, Surrey Full Time Permanent Contract Monday to Friday 9am-5.30pm (4hrs paid 'admin overtime' to be completed every other weekend) £24,000-£25,000 per annum plus BONUS and EXCELLENT Benefits (see below) Responsible for the efficient and effective administration and customer service of Mortgage and Savings...

  • Customer Service Representative

    2 weeks ago

    Epsom, United Kingdom Carlton Recruitment Full time

    **Customer Service Representative - (suit a Graduate) Epsom £22,100 - £23,600** - Providing excellent customer service - Undertaking general day to day administration. **Responsibilities** - Maintaining an up to date knowledge of all products and services offered by the company, its subsidiary and associated companies - Answering customer calls and...

  • Customer Service Representative Epsom

    2 weeks ago

    Epsom, United Kingdom Metro Bank PLC Full time

    Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering...

  • Customer Service Representative

    4 weeks ago

    Epsom, Surrey, United Kingdom TLP Consultancy Ltd Full time

    Delivering Exceptional Customer ExperiencesAbout the RoleTLP Consultancy Ltd is seeking an ambitious and enthusiastic individual to join our team as a Customer Support Coordinator. As a key member of our support team, you will play a vital role in providing exceptional customer service and ensuring that all customer interactions are handled with...

  • Customer Service Representative

    7 months ago

    Epsom, United Kingdom Carlton Recruitment Full time

    **Benefits**: - Scaled pension scheme - up to 16% - Holiday allowance -23 days rising to 27 with service - Parking permit for a local car park - Discretionary bonus based on both the company & your performance - Staff monthly draw, Perkbox - Bupa Private Medical Insurance - Bupa Cash plan - Professional study financial support - Volunteer day per year -...

  • Customer Service Representative

    7 months ago

    Epsom, United Kingdom Kenneth Brian Associates Full time

    Kenneth Brian Associates are working on a fantastic opportunity for a company in central Epsom, who are looking for new members of their Customer Service team. The company offer a competitive salary of up to £25,000 (depending on experience), plus excellent benefits, free parking and hybrid working options. The role sits within a busy, friendly team who...

  • Customer Service Representative

    1 month ago

    Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full time

    Why Join Our Team:Lloyd Recruitment - Epsom is a dynamic retail company seeking a talented Sales Assistant to join our team in the Epsom store. This role offers a chance to work in a sales-focused environment where you can earn a genuine achievable bonus per year up to 5,000-7,000 on top of basic earnings.Key Benefits:A competitive salary of up to 25,000 per...

  • Customer Service Representative

    7 months ago

    Epsom, United Kingdom Kenneth Brian Associates Full time

    Kenneth Brian Associates are working on a fantastic opportunity for a company in central Epsom, who are looking for new members of their Customer Service team. The company offer a competitive salary of up to £25,000 (depending on experience), plus excellent benefits, free parking and hybrid working options. The role sits within a busy, friendly team who...

  • Customer Service Associates

    3 weeks ago

    Epsom, United Kingdom Dimensions Specialist Recruitment Ltd Full time

    As an award winning financial services organisation who have been in business for over 125 years, they take great pride on providing a professional service to over 47,000 customers throughout England and Wales. Their aim to be the first choice for families'mortgages and savings, by providing an outstanding services that is fully backed by their excellent...

  • Customer Services

    2 weeks ago

    Epsom, United Kingdom Responsive Personnel Full time

    Responsive Personnel are happy to be working with our client in Epsom, who are developing their team and looking to recruit a Customer Service Support Coordinator. The role is initially on a fixed term 12 month contract with the possibility of going permanent. Working 37.5 hours p/week, this role is offering a salary of £27,000 A Customer Service Support...

  • Repairs Customer Services Officer

    3 weeks ago

    Epsom, United Kingdom Service Care Solutions - Housing Full time

    **Job Title: Repairs Customer Services Officer** **Work Pattern: 40 hours per week** **Contract: Permanent** **Location: Epsom KT17** **Salary: £28,404** To support the Repairs team and to contribute to the efficient running of repairs services by managing the works scheduling administrative process ensuring that maximum standards of customer care are...

  • Part Time Customer Service Associate

    4 weeks ago

    Epsom, Surrey, United Kingdom Austin Fraser Full time

    Customer Service RepresentativeEstimated annual salary: £27,000.Location: Mitcham, a diverse area in South London.Job Type: Part-time (3 days a week).Austin Fraser is seeking a talented Customer Service Representative to join our team in Mitcham. In this vital role, you will provide top-notch customer service, handling incoming calls, emails, and client...

  • Customer Service Representative

    2 weeks ago

    Epsom, United Kingdom Additional Resources Full time

    Company OverviewAddional Resources is a well-established car dealership offering excellent benefits to its employees. We are looking for an experienced Service Advisor with 1 year experience to join our team.

  • Customer Service Support

    7 months ago

    Epsom, United Kingdom TLP Consultancy Ltd Full time

    **Customer Support Co-ordinator** - Hybrid working (3 days per week in the office) - Salary £29,000 - Permanent - ASAP start - Near Epsom, Surrey (due to location own transport is beneficial) - Generous benefits package (Birthday voucher, car scheme, pension, discounted onsite gym membership, subsidised canteen, 25 days holiday + all bank holidays) Our...

  • Customer Service Expert

    3 weeks ago

    Epsom, Surrey, United Kingdom Solus Accident Repair Centres Full time

    Company OverviewSolus Accident Repair Centres is a leading provider of accident repair services, dedicated to delivering exceptional customer experiences. We are seeking a highly skilled Candidate Title to join our team and contribute to our mission.We are committed to providing a supportive and collaborative work environment that fosters growth and...

  • Customer Service/new Business Administrators

    2 weeks ago

    Epsom, United Kingdom Dimensions Specialist Recruitment Ltd Full time

    As a financial services organisation who have been in business for over 125 years, they take great pride on providing a professional service to over 47,000 customers throughout England and Wales. Their aim to be the first choice for families' mortgages andsavings, by providing an outstanding services that is fully backed by their excellent personal service...

Customer Service Representative

7 months ago

Epsom, United Kingdom Gold Group Full time

**Job Title: Customer Service Representative**
**Location: Epsom, Surrey**
**Salary: £25k + Benefits + Training**

Are you passionate about delivering exceptional customer experiences? Ready to embark on a rewarding career in the dynamic world of financial services? Look no further - this opportunity as a Customer Service Advisor is tailored for you

Provide efficient and effective administration and customer service of Mortgage and Savings Accounts.

The work is varied consisting of telephone and administration-based work, providing first class customer service to existing customers on both mortgage and savings products.

This is an ideal opportunity for someone looking for a new and varied challenge.

This is a full-time role comprising 37.5 hours a week, worked Monday to Friday on a shift basis between the hours of 8.00am to 5.30pm.

You will also be required to work one Saturday a month, between the hours of 9.00am to 12.00pm, for which an additional allowance is paid.

The role is split 50/50. So, in the morning the team are split in 2 where one half of the team take the phone calls whilst the other work through the admin and then in the afternoon they swap.

When experiencing a high volume of calls, the representatives who are doing the admin will need to keep an eye on the phones and jump on the phones when the call queues are increasing. And then once the calls have decreased, they can go back to their admin.

**Impactful Role**: As a Customer Service Advisor in the financial services sector, you'll play a pivotal role in assisting clients with their inquiries, ensuring their financial needs are met with precision and care.
**Growth Potential**: Join a company that values your professional development, who provide extensive training and growth opportunities, empowering you to excel in your career.
**Dynamic Environment**: Experience the thrill of a fast-paced environment, where each day presents new challenges and opportunities. Your problem-solving skills will shine as you navigate diverse customer scenarios.
**Team Collaboration**: Work alongside a passionate and supportive team that thrives on cooperation. Your insights will contribute to a collective effort to deliver top-notch financial solutions.
**Client Satisfaction**: Help us maintain our reputation as a customer-centric financial services provider. Your dedication to customer satisfaction will be the cornerstone of our success.

**Customer Service Representative Benefits**:

- 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked)
- Healthy contributed pension
- Training and development
- Access to a number of financial based products
- Dress down Fridays

**What You'll Bring**

**Exceptional Communication**: Your clear and effective communication skills will create positive interactions, building trust and rapport with clients.
**Financial Acumen**: While you don't need to be a finance expert, even better if have a basic understanding of financial services will help you navigate customer inquiries more effectively.
**Empathy**: Your ability to understand clients' perspectives and tailor solutions to their needs will set you apart as a Customer Service Advisor.
**Problem-Solving**: Quick thinking and adaptability will be your allies as you find solutions to unique customer challenges.

**Customer Service Reprasentative Requirements**
- High school diploma or equivalent
- Strong phone etiquette and communication skills
- Good keyboard and IT literacy (including the
- use of Microsoft Office, Outlook, Word and Excel)
- Previous customer service with at least 1 years' experience of working in a call centre
- Previous telephone-based sales experience within a bank, building society, insurance or other relevant environment would be a bonus

**Join The Team Today**

Step into the world of financial services and make your mark as a Customer Service Advisor. Unlock a future filled with growth, fulfilment, and the chance to make a real difference in people's lives.

**For inquiries, contact Hannah Vincent on 01342 330 538**

**Don't miss out on this exceptional opportunity to shape your career while being a trusted resource for clients in financial services.**

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.