Uk Customer Service Coordinator
6 months ago
**Purpose of the role**: Provide excellent customer service, fulfil administrative tasks, deal with queries and work to agreed service levels for Publishers and Customers.
**_ Need to do_**
**_ Key tasks_**
- Working within our ticketing system and Vista (order entry system), accurately processing all orders and queries in line with the departments' service levels and international regulations in order to facilitate timely payment._
- _Ensure effective and continual communication with internal colleagues and external publishers, customers and carriers in a clear, thorough and personal manner, in line with our Delivery Excellence standards._
- _Escalate all issues which cannot be easily resolved to the UK Customer Services Lead Co-ordinator or Manager_
- _Conduct oneself in a positive manner which promotes the Customer Service Department and company values_
- Ensure processes are as smart as they can be, understand the customers’ or Publishers’ requirements and look for opportunities to develop and improve - maintaining the related training chapters in the MDL Solution Centre. _
- _Work with your team to support and share knowledge where possible._
- _Identify repetition of problems/issues and work to resolve them._
- For the full job description: _CLICK HERE_
This is an exciting role that requires strong interpersonal skills, initiative and the ability to work with limited supervision, plus the flexibility to cope with a varied workload.
The position will be 35 hours per week and hours of work will vary between 08.30 am-5.30 pm Monday to Friday.
All applicants must have the right to live and work in the United Kingdom.
-
Customer Service Coordinator
6 months ago
Basingstoke, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We have a great opportunity for a Customer Service Coordinator to join our team within Vistry Housebuilding Southern, at our Basingstoke office. As our Customer Service Coordinator, you will be responsible for dealing with customer concerns received by telephone or written communication and co-ordinate and administer all...
-
Customer Service Coordinator
6 months ago
Basingstoke, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We have a great opportunity for a Customer Service Coordinator to join our team within Vistry Southern, at our Basingstoke office. As our Customer Service Coordinator, you will be responsible for dealing with customer concerns received by telephone or written communication and co-ordinate and administer all activities in a...
-
Customer Service Coordinator
3 weeks ago
Basingstoke, United Kingdom HAYS Full timeCustomer Service Coordinator, Permanent, Basingstoke, Full-Time, Mon-Fri, £28K PA plus benefits Your new company You will be working for an award-winning organisation who provide outstanding products and services. You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two days will be the same and the...
-
Customer Service Coordinator
4 weeks ago
Basingstoke, United Kingdom Vistry Group Full timeWe have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Southern, at our Basingstoke office in Hampshire. As our Customer Service Coordinator, you will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. Experience...
-
Customer Service Coordinator
3 days ago
Basingstoke, United Kingdom Vistry Group Full timeWe have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Southern, at our Basingstoke office in Hampshire.As our Customer Service Coordinator, you will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home.Have you got...
-
Customer Service Coordinator
4 months ago
Basingstoke, United Kingdom HAYS Full timeCustomer Service Coordinator, Permanent, Basingstoke, Full-Time, Mon-Fri, £28K PA plus benefits Your new company You will be working for an award-winning organisation who provide outstanding products and services. You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two days will be the same and...
-
Customer Service Coordinator
4 weeks ago
Basingstoke, United Kingdom CV-Library Full timeIn a Nutshell… We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Southern, at our Basingstoke office in Hampshire. As our Customer Service Coordinator, you will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in...
-
Customer Service Coordinator
4 months ago
Basingstoke, United Kingdom HAYS Full timeCustomer Service Coordinator, Permanent, Basingstoke, Full-Time, Mon-Fri, £28K PA plus benefits Your new company You will be working for an award-winning organisation who provide outstanding products and services. You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two days will be the same and the...
-
Customer Service Coordinator
6 months ago
Basingstoke, United Kingdom Vistry Group Full timeWe have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Southern, at our Basingstoke office in Hampshire. As our Customer Service Coordinator, you will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. ...
-
Customer Service Representative
3 weeks ago
Basingstoke, Hampshire, United Kingdom Select Service Partner UK Ltd Full timeWe are seeking a motivated and enthusiastic Team Member to join our dynamic team at Select Service Partner UK Ltd. As a Team Member, you will be the face of our company, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.Key Responsibilities:Engage with customers and provide an outstanding customer...
-
Customer Service Coordinator
6 months ago
Basingstoke, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** **Experience in the housebuilding sector is essential.** We are pleased to say, this role can accommodate agile working arrangements **Let’s cut to the chase, what’s in it for you** - Competitive basic salary and annual bonus - Agile working possible (dependent on role) - Up to 33 days annual leave plus bank holidays -...
-
Customer Services Executive
6 months ago
Basingstoke, United Kingdom Grandir UK Full timeAre you passionate about helping families find the perfect nursery setting for their children? Do you thrive in a dynamic environment where every interaction counts? Join Grandir UK, a leading provider of childcare solutions with over 80 nurseries across the UK and be part of our mission to provide exceptional care and support to families. **Key...
-
Customer Service Coordinator
6 months ago
Basingstoke, United Kingdom Net Recruit Full time**Your Company**: A growing, and highly successful engineering business has approached the NET Recruit team to assist them in their search for a Customer Service Coordinator, to report into the office located in the Basingstoke area. Creating and maintaining products to an exceptionally high standard, this business is involved at every step of the process,...
-
Client Service Coordinator
2 weeks ago
Basingstoke, Hampshire, United Kingdom Harwoods Ltd Full timeRole OverviewThe Client Service Coordinator is a key position within our team, responsible for delivering exceptional customer experiences. Located in the South East of England, this role will play a vital part in ensuring our customers receive top-notch service across 6 counties.About Harwoods LtdHarwoods Group is a values-led, family-owned automotive...
-
Service Delivery Excellence Lead UK
2 weeks ago
Basingstoke, Hampshire, United Kingdom Nomios UK&I Limited Full timeAt Nomios UK&I Limited, we are seeking a highly skilled Service Delivery Excellence Lead to join our team in the UK. This is an exciting opportunity to drive customer satisfaction and excellence across our services.The estimated salary for this role is £65,000 - £85,000 per annum, depending on experience. Company OverviewNomios UK&I Limited is a leading...
-
Customer Service
6 months ago
Basingstoke, United Kingdom Page Personnel Full timeWorld leading in their sector - A business that will offer real career progression **About Our Client**: **Customer Service - Key Account Coordinator, Basingstoke**:A truly international and market leading business, with modern offices close to key bus routes and offering free parking. This is a great business to grow your career. **This is a varied and...
-
Customer Service Coordinator Basingstoke
6 months ago
Basingstoke, United Kingdom Alexander Mae Full time**The Company** Our client is a housebuilding company and they currently have over 200 sites in England. With fantastic experience and reputation, they really care about their customers and their staff. **The Role**: On behalf of our client we are seeking a **Customer Service Coordinator** in **Basingstoke. **In this role you will be responsible for...
-
Service Coordinator
5 months ago
Basingstoke, United Kingdom Trane Technologies Full timeAt Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we...
-
Customer Service Liaison
1 month ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeOffice Angels is seeking a highly organized and detail-oriented Customer Service Liaison to join their team. As a Key Account Coordinator, you will be responsible for liaising with Key Accounts and other UK customers to ensure prompt and accurate responses to all correspondence received.The day-to-day duties of this role will include:Resolving and responding...
-
Customer Service Representative
6 months ago
Basingstoke, United Kingdom Vishay Precision Group Full timeWorking within our successful Foil Business Division we are seeking a new German and English speaking (spoken and written) Customer Service Representative. You know who you are, and we want to know who you are too. For this role, your personality is just as important as your experience. We are looking for someone who is proactive and displays our company...