Customer Service Representative

4 weeks ago


Wakefield, United Kingdom Interfit Furniture Components Full time

Monday to Friday - day time 40 hours. Exact hours to be discussed at interview

We have a great opportunity for an aspiring customer focused person to join a growing business, operating in the Kitchen and Bedroom industry, supplying hinges runners and drawers. Working at our main office, which is located close to junction 40 of the M1 motorway at Wakefield.

This is a dual role answering inbound sales and customer service calls. You will be a people person and enjoy servicing and building excellent relationships with an aim to increase sales, retention and customer satisfaction.

As a key part of our team, your responsibilities will be:
Servicing customer calls at first point of contact.

Ensuring orders are taken accurately and processed.

Good level of IT proficiency.

Regular communications with an existing customer base.

On hand to support with all new customer enquiries, or issues.

Skills & Experience:
Adaptable

Well organised

Capable of self-management

Excellent verbal and written communication skills.

Ability to work to plan, organise and prioritise workloads.

Good Knowledge of Microsoft Office including Word, Excel, and Outlook.

Telephone experience: 5 years

Extra's/Benefits:
28-day holidays

Full time, contract

On-site parking

**Salary**: From £25,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: In person



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