Uk - Hub Maritime Co-ordinator

3 weeks ago

Grimsby, United Kingdom ISS Group Holdings Limited Full time

**Who Are We**:
At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

**Role Summary**:
**Contract type: Permanent full time**

**Location: Grimsby, UK**

**Key Accountabilities**:

- Become a fully trained Operations Assistant within 12 months incorporating all the sated key accountabilities.
- Understand and comply with requirements as per Standard Operating Procedures (SOP) for service delivery of the hub.
- Full utilisation of the bespoke operating IT system ‘Optic’ and tools available and ensuring stakeholders use.
- Perform daily operational requirements ensuring service delivery, in line with the SOP and objectives/departmental strategy.
- Coordinate vessel calls with local agents and stakeholders to optimise the port call without any delays or additional costs to the principle and/or hub.
- Monitor local agency performance and where required ensure service delivery standards.
- Stakeholder engagement and relationship building
- Monitoring and compliance of KPIs and cost savings and recording the data
- Ensure compliance with the principal requests, procedures, and policies, working instructions and contractual requirements.
- Work on call (Duty - AOH), on a Rota basis
- The post holder will carry out any other duties as and when required as requested by a line manager/management.
- Adhere to all ISS processes, procedures, working instructions and policies.
- Ensure 100% compliance in relation to ISS Ethics Policy and UK Legal requirements.
- Ensure full compliance with the ISS HSSE Management System.
- Accountable for reporting all accidents, incidents and near misses whether the persons are injured or not.
- Taking action within area of accountability to ensure the HSSE of both the job holder and other persons who may be affected by acts carried out or failed to be carried out by the job holder while at work.
- General administration - PC literate, including Word/Excel/Outlook
- Ability to work individually and as part of a team on own initiative
- Good communicator both verbal and written
- Customer service oriented
- Good time management
- Results and detail oriented
- Shipping/transportation/logistics experience or knowledge (desirable)
- Maritime Operations (desirable)

**Education, Qualifications and Experience**:

- GCSE - Maths and English qualifications
- A level equivalent or higher (desirable)
- ICS Shipping qualification (desirable)

**In return, we will offer you**:

- A competitive salary
- 25 days annual leave entitlement plus bank holidays
- Cycle to Work scheme
- Employee discount scheme for retail/travel/leisure
- Life assurance cover
- Contributory company pension scheme
- Full Employee Assistance Programme including access to care support covering work, family, relationships, money and health
- Career development and progression opportunities, including travel to other Inchcape port locations across the UK
- Values Award celebration events
- Team building days
- Plus, much more_

**Why Inchcape Shipping Services?**

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

**_ Global Perspective_****:

- we connect the world and see the bigger picture.

**_ The Power of People_**_ _**_-_ we rely on the strength of local agent knowledge and relationships.

**_ Progress_**_ _- we adopt new thinking and push for positive change in our industry.

Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.

**Additional Information**:

- To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them._

LI-KT1

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