See more Collapse

Coventry Team Leader Fixed Term

4 weeks ago


Coventry, United Kingdom The Body Shop International Limited Full time

TEAM LEADER FIXED TERM

**The Body Shop**:
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

**Your role in a nutshell**:
To support the store management team in driving sales and profit within the store through the supervision and coaching of customer consultants together with and in the absence of store management, demonstrating that as an individual and as a team member, you consistently deliver an exceptional customer experience whilst ensuring adherence to company procedures & policies in relation to protection of the brand and company assets and uphold the values and vision of The Body Shop

**More about the role**:
**Customer Experience** - As a Team Leader you will demonstrate the ability to work independently with mínimal direction. You will consistently act with a sense of urgency and effectively handle customer concerns and share the feedback with store management as appropriate. You will creatively support maintenance of store lay-out, inventory management and other store operations as per guidelines. You will coach Customer Consultants to achieve exceptional customer service standards in partnership with the store management. You will be a passionate ambassador of The Body Shop Campaigns.

**Delivery -** As a Team Leader you understand the causes of sales trends, you use storytelling about our products to enhance customer experience. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Team Leaders should be able to operate multiple systems. Must be able to meet sales/performance targets and also assist store management in recruiting the right team. You will perform opening and closing procedures for the store as per The Body Shop's operational standards including the completion of all audit documentation. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager.

**Teamwork and People Management**:

- Our people are at the heart of everything we do. Our Team Leaders should be team players, be supportive of change and new ideas. Be able to assist the store management with training new staff. We’re are looking for flexible and responsible role models who are capable of attracting and retaining people who reflect the brand.

**What we look for**:

- Experience working in customer service, have genuine passion for beauty and the retail industry
- Ability to communicate and listen effectively and demonstrate operational skills
- Strong interpersonal skills to build rapport with customers, and provide appropriate solutions to customer needs
- A positive mindset with the willingness to develop.
- Ability to multitask, manage time and work flexible hours

**Talent Drivers**:

- Collaborative Skills- Purpose- Personal Conduct- Leadership- CommercialityTEAM LEADER FIXED TERM


We have other current jobs related to this field that you can find below


  • Coventry, United Kingdom Coventry University Full time

    Coventry University's Group Resolution, Information and Legal Services team is seeking an enthusiastic, proactive administrator to join our busy and growing team on a 12-month fixed term, maternity cover basis. **The Role** You will play a key role in the delivery of our comprehensive service by supporting the efficient completion of core processes and...


  • Coventry, United Kingdom Coventry University Full time

    Coventry University's Group Resolution, Information and Legal Services team is seeking an enthusiastic, proactive administrator to join our busy and growing team on a 12-month fixed term, maternity cover basis. **The Role** You will play a key role in the delivery of our comprehensive service by supporting the efficient completion of core processes and...


  • Coventry, United Kingdom Coventry University Full time

    **Fixed-term contract ending December 2023** The Research Delivery Support Officer plays a vital contribution to the research landscape of the University by supporting leading academics to deliver high quality research with impact. The Research Delivery Support Officer provides professional research project management support to academics across a range of...

  • Teaching Fellow

    3 weeks ago


    Coventry, United Kingdom Coventry University Full time

    Teaching Fellow (fixed term 1 year fulltime) - Based in Coventry Placement Team People Futures Ltd is a dedicated subsidiary within the Coventry University Groupand is looking to appoint a Teaching Fellow Occupational Health. We are seeking an enthusiastic, creative, and ambitious occupational therapists who have a range of experience of working across...


  • Coventry, United Kingdom The Body Shop International Limited Full time

    TEAM LEADER FIXED TERM 12 hour **The Body Shop**: When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our...


  • Coventry, United Kingdom Coventry Arena Ltd Full time

    **Job Description - Christmas Co-ordinator** **Fixed Term Contract until February 2025** Coventry Building Society Arena has forged an enviable reputation as the leading international venue for a variety of events, attracting more than 1.3 million visitors a year. We are renowned for hosting a myriad of exhibitions, sporting events, including the...

  • Destination Coventry

    2 weeks ago


    Coventry, Coventry, United Kingdom Coventry & Warwickshire Chamber of Commerce Full time

    Job Title:Destination Coventry Membership AdministratorReports To:Senior Destination ManagerJob Type:Fixed Term Contract - 31st March 2025Working Pattern:Part Time, 22.5 Hours per weekSalary Range:£23,114 per annum (£14,055.81 part time)About us - Destination Coventry:Destination Coventry is a collaboration between Coventry City Council and Coventry C...


  • Coventry, United Kingdom Coventry City Council Full time

    About the team we are recruiting to Coventry Alternative Provision (CAP) is a well-established service formerly known as **Work Related Learning, **which practices within Coventry Local Authority. The service is responsible for ensuring that a high-quality, diverse offer of Alternative Provision is made accessible to Coventry schools/academies. We support...

  • Team Leader

    2 weeks ago


    Coventry, United Kingdom Coventry City Council Full time

    About the team we are recruiting to We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. At Coventry City Council, we are embarking on an incredible journey to create a brighter future for Coventry's children. As a 'Good' Local...

  • Team Leader

    4 weeks ago


    Coventry One Friargate, Coventry, United Kingdom Coventry City Council Full time

    We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work...


  • Coventry, United Kingdom Coventry City Council Full time

    About the team we are recruiting to We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult...


  • Coventry, United Kingdom Coventry City Council Full time

    About the team we are recruiting to We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. The NIHR-funded HDRC Coventry aims to improve the use of evidence and research on the factors that impact the health of Coventry's diverse local...

  • Tps Van Sales Driver

    2 weeks ago


    Coventry, United Kingdom TPS Volkswagen - Coventry Full time

    TPS Van Sales Driver (Fixed Term) We have an exciting new opportunity for a Fixed Term - Van Sales Driver to join our growing TPS business. Reporting to the Warehouse Manager, the TPS Van Sales Driver is responsible for the delivery and collection of parts in a timely and efficient manner. The role carries the responsibility for providing an exceptional...

  • Destination Coventry

    2 weeks ago


    Coventry, United Kingdom Coventry & Warwickshire Chamber of Commerce Full time

    **Job Title**:Destination Coventry Membership Administrator **Reports To**:Senior Destination Manager **Job Type**:Fixed Term Contract - 31st March 2025 **Working Pattern**:Part Time, 22.5 Hours per week **Salary Range**:£23,114 per annum (£14,055.81 part time) About us - Destination Coventry: Destination Coventry is a collaboration between Coventry...


  • Coventry, United Kingdom Coventry University Full time

    Coventry University Group is a stimulating, diverse and enthusiastic organisation that is committed to delivering the very best experience for our students and staff alike. The Group has been ranked joint first amongst Modern Universities in England for career prospects and we are in the Top 3 West Midlands Universities for overall satisfaction. Our...

  • Team Leader

    4 weeks ago


    Coventry, United Kingdom Coventry City Council Full time

    About the team we are recruiting to We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult...

  • Team Leader

    4 weeks ago


    Coventry, United Kingdom Coventry City Council Full time

    About the team we are recruiting to We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult...


  • Coventry, United Kingdom Coventry Refugee and Migrant Centre Full time

    **Advice Team General Administrator** **Working 16 hours per week working (with a possible increase to 20 hours)** **£22,278 - £23,949 per annum (pro rata)** **Fixed-term until 30/06/2027** Coventry Refugee and Migrant Centre (CRMC) is the only organisation in Coventry dedicated to providing impartial and confidential advice, guidance and support to...

  • Destination Coventry

    2 weeks ago


    Coventry, United Kingdom Coventry & Warwickshire Chamber of Commerce Full time

    **Job Title**:Destination Coventry Digital Marketing Officer **Reports To**:Senior Destination Manager **Job Type**:Fixed Term Contract - 31st March 2025 **Working Pattern**:Part Time, 22.5 Hours per week **Salary Range**:£23,893 per annum (£14,529.52 part time) About us - Destination Coventry: Destination Coventry is a collaboration between Coventry...


  • Coventry, United Kingdom Coventry Building Society Full time

    About the role We have an exciting 12-month fixed term contract opportunity f or an IT Procurement Professional to help us deliver some major changes across the business. We’re continuing to build our digital capability, with this being a key role in the management and execution of IT, as well as change-related procurement for our Chief Information...