Destination Coventry

1 week ago


Coventry, Coventry, United Kingdom Coventry & Warwickshire Chamber of Commerce Full time

Job Title:
Destination Coventry Membership Administrator

Reports To:
Senior Destination Manager

Job Type:
Fixed Term Contract - 31st March 2025

Working Pattern:
Part Time, 22.5 Hours per week

Salary Range:
£23,114 per annum (£14,055.81 part time)

About us - Destination Coventry:
Destination Coventry is a collaboration between Coventry City Council and Coventry C Warwickshire Chamber of Commerce.

Our Oversight Board includes representatives from the Council, the Chamber, the Business Improvement District, Visit England and the private sector.


We represent the city's valuable tourism, leisure and hospitality sector, which generates over £750 million, supports circa 7,354 jobs
, and attracts over 11 million visitors annually.

Working closely with sector members, local and national partners, and the broader industry, we are committed to the successful and sustainable development of tourism, leisure and hospitality in Coventry and the wider region.

About us - Coventry s Warwickshire Chamber of Commerce


Employed by Coventry C Warwickshire Chamber of Commerce, we are the 'Voice of Local Business' and with a strong lobbying voice nationally, regionally and locally.


We are led and based around our members, providing high quality business events and networking opportunities in the Coventry C Warwickshire area - making us the Ultimate Business Network.


We have amazing benefits for our members:

  • Quality contacts
  • Opportunities for business growth
  • Information on national and local issues that may affect your business.
  • Many cost saving services.
  • Support from our team of qualified business advisors.
What we're looking for


Join our team at Destination Coventry to support our Membership Manager in welcoming new members and ensuring they are provided with their membership benefits and see value in being a part of our organisation that promotes Coventry as a destination to visit, experience and enjoy.

What you'll get

At Coventry & Warwickshire Chamber of Commerce our employees get many benefits

Both Flexible & Hybrid Working.

Life Assurance of 3x your annual salary. EAP with SimplyHealth.

Holiday Purchase Scheme, buy up to 5 days per year (FTE)

Increased holiday after 5 years, 5 extra days per year, taking your entitlement from 25 to 30 days

Cycle to Work Scheme.

Salary Sacrifice Pension with Scottish Widows

So why us?

Here at Coventry & Warwickshire Chamber of Commerce, our staff come first.

We're committed to ensuring staff wellbeing, work life balance and creating a supportive culture where our staff can grow and develop both on a professional and personal level.


We have an outstanding wellbeing plan for the year ahead, shaped by our staff wellbeing team, focusing on teambuilding both inside and outside of the workplace and across the Chamber Group.

Our employees are at the centre of our business, which is why having a good work life balance is so important to us

  • To setup new suppliers in the finance system ensuring that the relevant paperwork is completed and shared with the relevant stakeholders.
  • Creating sales invoices and purchase order requests, through to receipting of all invoices via the finance system.
  • To support the destination team to receive, record, process and follow up payments to suppliers, due to be paid in accordance with agreed payment terms.
  • Raise any commission claims that are due to the destination team via the finance system.
  • Raise any invoices for new members.
  • Assist in the preparation of power point presentations.
  • Assist in the preparation of tradeshows for both business and leisure tourism.
  • Coordinate board meetings, liaising with members for their attendance by calendar requests, issuing agendas and board minutes.
  • Issue and collate the Destinations Monthly Board, ensuring that all team members have uploaded their information within the agreed timeframes ready for circulation to the board.
  • Ensure that all departmental information is uploaded into Share Point and that any old files are archived and only the relevant files are accessible.
  • Any other duties and responsibilities deemed reasonable within the range of the salary grade.

Skills and abilities

  • Good verbal and presentational communication skills.
  • Excellent written communication skills for both hard copy and digital content
  • Strong analytical skills, for example, to identify the strengths and weaknesses of Coventry in relation to its competitors, to monitor and identify visitor trends across digital platforms and to market key strengths and opportunities.
  • Able to evaluate programmes and projects against financial and performance criteria and make recommendations for future action.
  • Able to manage personal time, priorities, and conflicting deadlines.
  • Excellent ICT skills, appropriate for the nature and level of post, including the ability to work effectively to drive and manage digital content and specific business tourism related software pack


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