Safeguarding Administrator

5 months ago

Harlow, United Kingdom The Princess Alexandra Hospital NHS Trust Full time

This post will support the Lead Safeguarding administrator in the daily administration of day to running of the team.

This is an exciting opportunity to join the team in supporting those who are vulnerable in our service

To type and process clinical documentation and ensure prompt dispatch.

The post holder should display an efficient, approachable and professional manner at all times and have the ability and confidence to communicate effectively with various multi-professional agencies

Good organisational skills, flexibility and sound judgement are essential to manage own workload whilst prioritising office duties within an extremely busy environment.

The post holder will require the maturity and professionalism to undertake regular handling of highly confidential and, at times, distressing information concerning children, young people and adults.

To provide support, to the Lead Administrator for the department during periods of annual leave, sickness and in times of additional activity.

To ensure that confidentiality and data protection is adhered to at all times and ensure that patient data is recorded accurately.

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:
Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.

To ensure that all safeguarding concerns are followed through and the correct clinicians/directorates and agencies informed; information can be received in a variety of mediums or in person on a daily basis, and be highly confidential and sensitive.

To deal professionally with highly confidential matters within given deadlines, ensuring that professionals are updated with any developments or outcomes in a prompt efficient manner, at all times adhering to the principles of confidentially under the Trust’s Information Governance Policy.

To be responsible for creating and maintaining databases and paper-based filing systems of patient records and other business as required, such as multi-agency referral forms; maintaining these systems and supplying the Team with statistics to produce relevant reports and information for audit purposes and ensuring relevant communication with stakeholders internal and external to the Trust, including relevant social care departments.

To support with typing administrative or medical secretarial correspondence, medical reports, and similar from dictation, audio or copy methods, liaising with other departments and request relevant documentation and records as needed, and assisting in the checking of medical notes with identifying patient information for serious case reviews in other areas, providing all relevant safeguarding information to Local Safeguarding Boards and other agencies as required.

As instructed by the relevant safeguarding lead, be responsible for disseminating highly confidential information to relevant staff within and outside of the Trust. that all multi agency referral forms are received and are logged and entered onto the database, and to check with relevant social care department that the referral has been received.

As directed by the relevant safeguarding lead, review information on cases to be discussed at the MARAC (multi-agency assessment conference with the Police, Social Services, etc.) and collate all the data necessary for the team member to share at the meeting.

To arrange meetings, book venues, and prepare and circulate agendas and transcribe accurate minutes for Trust Safeguarding Steering Group Meetings and any other meetings required for safeguarding discussions, involving participants from within the Trust and external organisations as and when required.

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