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Credit Controller

4 months ago

Cheltenham, United Kingdom Commercial Limited Full time

Due to an internal promotion, we are looking for a Credit Controller to join our vibrant Finance Team.

If you have experience within a Finance Assistant and/or Credit Control role and are looking for an opportunity to work for an ambitious and growing organisation, this could be the role for you.

**The role**

As a Credit Controller, you will work within a busy Finance team, reporting into the Credit Control Team Leader. The primary purpose of this role is to successfully collect and process payments for all our customers in an efficient and timely manner. Youwill play a key role in the business, assisting our customers with any queries they may have, ensuring an effective resolution and outcome is achieved.

**Your responsibilities as a Credit Controller will be**:

- To successfully resolve queries raised by customers effectively and within a timely manner
- Liaise with the various sales teams to resolve any issues and queries regarding invoicing and account set up
- Liaise with the Cash Team to provide missing allocation details
- Work closely with the Sales Ledger Team to update any relevant account changes
- Create monthly reports to the sales teams on the payment status of their customer accounts
- Successfully process credit card and purchasing card payments
- Monitor and place accounts on and/or off credit stop as and when required
- Process any bad debts in accordance with our procedure
- Regularly attend implementation meetings for new customers to ensure the correct account set up processes is adhered to

**About you**
- You will demonstrate previous experience within a Credit Control and/or Finance Assistant position
- You will have achieved a minimum of 5 GCSE’s (or equivalent), including Math’s & English
- Demonstrate excellent communication skills; both written and verbal
- Proficiency with all Microsoft packages is a key skill required within this role; namely Excel
- You will be a self-motivated individual that thrives in an environment where independent and team work is required
- You will have a pro-active attitude towards work with excellent attention to detail

**About us**

We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025.

We are a Business Services Group made up eight divisions; Office Supplies, Managed IT, Managed Print Services, Smart Technologies, Technology, Interiors, Commercial Foundation and PPE, Facilities and Workwear.

We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them.

We are #commercialbynature.

**Benefits**

We commit to ensuring all of our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial tribe, you will receive the following:

- A basic salary of up to £26,000 per annum
- Hybrid working structure with the flexibility to work from home for part of the week
- A generous holiday allowance of 25 days plus bank holidays, which increases with length of service
- Life Insurance that offers a payment equivalent to four times your annual salary
- Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy
- Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more

**Diversity & Inclusion**

Together, we are committed to attracting, including, inspiring and developing our teams no matter their background, belief or way of life.

We embrace everyone’s unique perspectives and create a genuine belonging for all.

Our employees are who we are and create the brand we are today; we make better decisions and create a consumer-focused environment.

We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation.
- Please visit our website for further information about us and to view our job applicant privacy notice._