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Credit Controller

2 months ago


Cheltenham, Gloucestershire, United Kingdom Harrison Clark Rickerbys Full time

About The Role

We are seeking a skilled Credit Controller to join our Revenue Management team in Cheltenham. As a key member of our team, you will play a crucial role in maintaining an effective and professional credit control system, reducing risk to the business, and ensuring excellent client relationships.

Key Responsibilities

  • Assist in achieving monthly cash collection targets
  • Liaise directly with clients to chase outstanding and overdue balances
  • Ensure accurate records are kept of all conversations and communications with clients
  • Produce monthly statements and letters
  • Liaise with departments to ensure they are informed of progress on payments
  • Assist in the suspending of bills procedure where instructed and appropriate
  • Assist in the management of instalment payments, checking they are received as agreed and chasing when instalments are missed
  • Assist in the process of how debts are passed to Debt Recovery

About You

To be successful in this role, you will need:

  • Experience using Excel, ideally at an intermediate level
  • Proficiency using Outlook
  • Previous Customer Service or administration experience
  • Confident communication skills
  • Customer-focused
  • Calm and solution-driven
  • Training will be provided

About Us

Harrison Clark Rickerbys is a leading law firm with a strong presence in England and Wales. We offer a range of benefits, including:

  • Scottish Widows Pension Scheme
  • 27 days annual leave (plus public holidays)
  • Bonus scheme
  • Electric vehicle scheme
  • Happy People/Perks at Work benefits portal
  • Cycle to Work scheme
  • Life Assurance
  • 1/3 gym membership contribution
  • Flu vaccinations

Why HCR?

We are a firm that values our people and offers opportunities for career progression. Our team is friendly, energetic, and ambitious, and we celebrate good outcomes. We have a strong sense of community and a collegiate approach across all our service and sector teams.

What We Offer

We offer a range of benefits and a supportive work environment. Our people enjoy working on good quality, interesting matters from a wide variety of clients, and we provide opportunities for career development and growth.